Customer Service

Join one of Australia's largest FMCG distributors, supplying independent retail stores nationwide. This exclusive opportunity offers a wonderful business environment that prioritises staff satisfaction with exclusive perks and a collaborative team culture.Join as a Retailer Engagement Specialist for national retailers.Responsibilities include :Managing retailer accounts, from on-boarding to post-launch support.Maintaining data integrity and contact schedules.Delivering retailer training programs and supporting success initiatives.Building positive relationships with stakeholders.Monitoring progress and providing support to the Digital Channels Team.Contributing to effective decision-making and customer service delivery.This role offers a chance to drive success in national retailer programs.Benefits :Work-life balance and flexible working arrangements.Secure parking on site.Convenient location near public transport.Additional annual leave options.Fantastic office culture fostering collaboration and growth.About You:Background in E-commerce, Customer Service, Account Management and On-boarding.Strong customer service skills.FMCG industry experience is a bonus.Versatile, easy-going, and outgoing personality.Excellent verbal and written communication skills with the ability to build strong relationships.Next Steps: To apply, click "APPLY NOW" or email your CV to ****** role is exclusively available for Australian citizens or permanent residents.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.skillsCustomer care, Customer Service, Call Centre, Administration, Customer Support, SAP, Order processing, Invoices, Claims, FMCG, Inbound Customer Service,Telesales, Claims, Sales, Logistics, Supply Chain, Coordination, Account ManagerqualificationsN.AeducationSecondary School/High School