Client Service Manager
Job details
The Goodman Group is seeking a dedicated and adaptable Client Service Manager to join our team in Sydney, New South Wales. As a leader in the industry, we are looking for an individual with at least 5 years of experience in a client-facing role to help us continue delivering exceptional service to our clients. This is a part-time position at the Associate Level.
Responsibilities:- Manage client relationships and act as the main point of contact for all client communications- Develop and implement strategies to meet client needs and exceed expectations- Collaborate with internal teams to ensure the successful delivery of services- Monitor client satisfaction and address any issues or concerns in a timely manner- Provide guidance and support to junior team members- Analyze data and provide insights to drive business growth- Stay current on industry trends and best practices
Requirements:- At least 5 years of experience in a client service role- Strong leadership skills and the ability to communicate effectively with clients and internal teams- Excellent problem-solving abilities and a proactive approach to client needs- Proficiency in Microsoft Office and CRM software- Bachelor's degree in Business Administration or a related field (preferred)- Adaptable and dedicated personality traits
Benefits:- Profit sharing opportunities- Free food provided during work hours- Dental insurance coverage- Opportunities for professional development and growth within the company
Working Environment:Join a company that pioneers change and sets industry benchmarks. At Goodman Group, you will be part of a dynamic and innovative team that is committed to excellence in client service and business performance.
Deadline to Apply: April 29, 2024
Equal Opportunity Statement:The Goodman Group is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.
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