Client Relations Manager
Job details
Job Description:
World Fuel Services is looking for a motivated and adaptable Client Relations Manager to join our team in Adelaide, South Australia. As a Client Relations Manager, you will be responsible for managing client relationships, ensuring customer satisfaction, and driving business growth.
Responsibilities:- Develop and maintain strong relationships with clients - Act as the main point of contact for client inquiries and concerns- Collaborate with internal teams to meet client needs and objectives- Identify opportunities for upselling and cross-selling products and services- Analyze market trends and competitor activities to identify growth opportunities- Develop and implement strategies to improve client retention and acquisition- Prepare reports on client feedback, satisfaction, and sales performance- Stay up-to-date on industry trends and best practices in client relations
Requirements:- Minimum of 5 years of experience in client relations or a related field - Excellent communication and interpersonal skills- Strong problem-solving and innovation abilities- Ability to work independently and as part of a team- Proficiency in Microsoft Office and CRM software- Bachelor's degree in business, marketing, or a related field
Personality Traits:- Motivated, with a strong drive to exceed client expectations- Adaptable, able to thrive in a fast-paced environment
Soft Skills:- Strong problem-solving skills to address client issues effectively- Ability to innovate and think creatively to improve client relations
Benefits:- Travel & spending expenses- Gym membership- Travel opportunities
Working Environment:At World Fuel Services, we prioritize quality in all aspects of our work, products, and services. Our team is dedicated to delivering exceptional results and providing top-notch customer service.
Deadline to Apply: ********
Equal Opportunity Statement:World Fuel Services is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other protected status. We are committed to creating a diverse and inclusive workplace where all individuals are valued and respected.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.
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