Service Supervisor - External

Job DescriptionWe have an opportunity available within our service department at our Brisbane branch, QLD for an experienced External Service Supervisor who can plan, coordinate and control the activities of the Service team to maintain Customer Satisfaction and meet the organisational and operational targets. This role will suit a team player who enjoys working in a busy and fast-paced environment. Reporting to the Service Manager, the successful applicant will be responsible for:Position Tasks:Ensuring all HSE procedures are followed, and all incidents are reported accordingly.Quote, Coordinate & Oversee all Field Service activitiesService Sales (drive existing strategies, visit customers, sell service products like maintenance contracts etc.)Ensure Target for Turnover is achieved within your teamQuality (Lead time, NCR, customer feedback, Quality action list, Calibration, testing and tagging, certification, tool listings, etc.)Ensure Employee Training (competence management) is up to dateSupervise employees, contractors and visitors as required from HSE and Quality perspectiveAble to travel as needed and support team members on site at timesQualificationsRequirements:Australian Permanent Resident or Australian CitizenMechanical Trade certificate with minimum 5 years post-trade experienceAble to demonstrate a high-level technical knowledge of major hydraulic componentsPrevious experience in hydraulic component repairExcellent communication, interpersonal and organisation skillsEffective teamwork skills and attention to detailSome MS Office skills requiredAdditional InformationThe benefits of working at Bosch:We recognise that our employees are our greatest asset. Through the diversity of our business and commitment to personal and career development, we can provide you a new and exciting opportunity so you can achieve your full potential.We offer our employees:Permanent position with paid overtime.Tool of Trade vehicle & Fuel CardCompany laptop, and mobile phone.Employee Assistance ProgramSocial Club, events and team buildingStaff discounts on Bosch and affiliated-brand productsStrong company culture and values.Access to opportunities within a globally recognised OEM companyTo apply, please submit your cover letter and resume through the on-line application link.NO AGENCY APPLICATIONS WILL BE ACCEPTED