Customer Service/Sales Person
Job details
About the Role: This Rental Sales Agent is the face of our brand! In this position, you will interact with our customers at the rental counter while marketing products and services, completing rental bookings and responding to general customer inquiries. What you'll do: Establishing customer car rental needs by actively listening Review in detail ABG's various add on's and services to determine what may best suit the customer Communicate rental procedures and guidelines effectively Complete rental bookings in a timely, efficient and accurate manner Answering customer questions and inquiries What we're looking for: Applicants must have a full and valid driver's license This is a casual position that requires a minimum availability of 3-4 days per week Ability to work in a fast-paced environment while delivering exceptional customer service Previous experience within the retail, hospitality, customer service, sales or similar roles Ability to follow procedures and adhere to company guidelines and standards Comfortable learning and using various computer systems to accurately input rental information Benefits and Perks: $31.09 Hourly pay + loadings + commission incentives Wellbeing programme incl. life insurance + discounted health insurance + superannuation options Access to Perkbox - discounts and offers with hundreds of retailers and big brands, including on cinema tickets , fitness classes , shopping discounts and much more Employee discounts on car rental across Avis Budget Group Employee Assistance Programme (EAP) provided by Converge - 24/7 support for your mental health and wellbeing Full training is provided to help you achieve your goals & reach your potential About Avis Budget Group: Avis Budget Group is a leading provider of mobility options, with brands including Avis, Budget & Budget Truck and Zipcar. With more than 70 years of experience and 11,000 locations in 180 countries, we are shaping the future of our industry and want you to join us in our mission. Apply today to get connected to an exciting career, a supportive family of employees and a world of opportunities within our growing enterprise.
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