Strategic Service Capabilities Manager

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Filter resultsWork type Full Time Permanent 1 Locations ACT 1 NSW 1 QLD 1 VIC 1 Categories Aviation 1 Management 1 Strategic Service Capabilities Manager Apply now Job no: 501320

Work type: Full Time Permanent

Location: VIC, ACT, NSW, QLD

Categories: Aviation, Management

Located in Brisbane / Melbourne/Canberra/Sydney (some travel required)Full time permanent opportunityFlexible Hybrid Work including WFHSummary As Strategic Service Capabilities Manager, you will drive articulation of our long-term service capabilities and plans to enact the enterprise strategy. This role is instrumental in defining, assessing and planning future capability requirement across multiple domains and will provide expert guidance on future service options.

The Organisation Airservices Australia is a government-owned organisation responsible for the safe and efficient management of 11% of the world's airspace and provision of aviation rescue fire fighting services at Australia's busiest airports.

Our people are our greatest asset with a dynamic and diverse team operating from locations across the country - from bustling cities to regional and remote locations, including an island. This team keep Australia's aviation industry safe every day of the year, both in the air and on the ground.

We connect people with their world safely - linking family and friends, generating economic activity, creating jobs, and facilitating trade and tourism.

Airservices is committed to fostering a culture that is diverse, inclusive, and respectful. We encourage motivated individuals who love what they do, value a service first mindset and embrace a challenge to explore a career with Airservices. In return you will be a valued team member, be offered flexibility and experience a meaningful career in an exciting, ever-evolving aviation industry.

The Role & The Team You will be required to (but not limited to)

Develop Service concepts and lead the development of Line of Business Service Strategies aligned to Airservices aspirations.Lead Service design and prototyping activities from opportunity identification to facilitation of Concept development and Validation.Facilitate the ongoing monitoring of strategic plans, ensuring they remain adaptable to changing conditions, opportunities, or threats.Develop and maintain key strategic partnerships with National and International governmental agencies, strategic suppliers, and other relevant organisations.Assess the impacts on waxing and waning traffic forecasts and recommend strategies to ensure optimum service delivery.Monitor changes in the aviation ecosystem and recommend any changes to Service strategies as required.Please see the link below to view the full Position Description: Demonstrated ability to assist with interpreting the organisation's business and strategic objectives in defining scope to deliver against those objectives, including strategic options, costs, risks and benefitsStrong experience in Airservices operations, contributing to strategy with highly developed skills in framing and solving strategic problemsSkilled in synthesising and communicating insights from complex information/analysis to inform strategic decision makingDeep experience and knowledge/thought leadership in service strategy with the ability to develop and present innovative solutions and influence outcomesProven leadership capabilities in leading cross functional teams of subject matter experts to articulate and clarify operational conceptsCommunication, interpersonal and negotiation skills to influence strategic decision making with diverse stakeholders (e.g. Executive, senior leaders)Proven experience in managing risk and developing contingency plans to mitigate potential challengesDemonstrated understanding of ICAO future roadmaps including ICAO ASBUs and GATMOC (Highly Desirable)At Airservices Australia, we embrace and thrive on diversity of thought, perspectives, and capabilities because we know the benefits of having a workforce that is representative of the community that we serve. We appreciate everyone is unique, and acknowledge diversity in thought leads to greater transparency and improved consideration in our decision making. We believe a diverse workforce supported by an inclusive culture is central to our success. We actively encourage and welcome candidates from all cultural backgrounds, gender identities, people living with disability and Aboriginal and Torres Strait Islander peoples to apply. Security Clearance To be eligible to apply, you must be an Australian Citizen, must possess or have the ability to hold a Negative Vetting Level 1 Security Clearance. Please refer to the security check requirements successful applicants will be required to undertake as part of the recruitment process. To apply for this position please lodge an application online before Applications close 11.55 pm (AEST) Sunday 28 th April 2024 #LI-JM1 Advertised: 12 Apr 2024 12:00 AM E. Australia Standard Time

Application close: 28 Apr 2024 11:55 PM E. Australia Standard Time

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