Hotel Manager

The Claremont Hotel is excited to announce that we have an exciting management opportunity. We are seeking a Full Time Hotel Manger to lead our fabulous team.  With darts, meats raffles, pool table and Happy Hour, The Mont has become a favourite place for locals to meet for a good bistro meal or just to catch up with family and friends in our lounge.  What the role looks like Reporting to the Hotel Operations Manager you will be expected to be hands on with the daily operations, including gaming. You will lead and manage an efficient and close-knit team, manage the hotel's budget, ensuring outstanding customer service is always provided and build and maintain key relationships within the community.  Your duties will include, but not limited to; Day- to day running of gaming rooms, and hotel, including staff rosters  Assisting with budgets/ and controlling cost  Supervise and support staff during shifts both in gaming and bistro area Handel customer queries and complaints and issues Ensure all policies and procedures are always adhered to including gaming regulations and Vantage group To be successful in this role you will have the following: Experience in an operational senior management position within the hospitality industry or a related industry, including proven experience managing budgets, controlling costs and growing profitability Demonstrated practical experience in the delivery of quality customer service, preferably in the areas of food and beverage and gaming. Demonstrated capability in managing an operational team, with a focus on customer-driven service delivery and a practical understanding of contemporary people management practices Demonstrated effective communication, negotiation, conflict resolution and relationship management skills with a proven ability to work effectively as part of a team and cooperate with customers, management and co-workers Proficiency in the use of industry related software systems Well-rounded, current gaming knowledge, and applied knowledge of relevant legislation/regulations applicable to the hospitality industry Availability and flexibility to work a variety of night and weekend shifts which may include public holidays Qualifications Current Responsible Service of Alcohol (RSA) Certificate Current Responsible Conduct of Gaming (RCG) Certificate, Certificate IV/Diploma in Hospitality or above (desirable) Eligibility to hold a Liquor and Gaming license. If the position above sounds like you and what you are looking for, we want to hear from you.  Please apply at by submitting your current cv/resume and a cover letter briefly addressing the above criteria, what you can bring to our team and why you would like to work as Hotel Manager at The Claremont.  The Claremont Hotel is part of Vantage Hotel Group, we are proud to be recognised by the Tasmanian Government as an Employer of Choice. We offer generous employee benefits, contemporary workplace practices and outstanding support for our employees.  We are comminated to diversity and inclusion. We welcome applicants form all backgrounds to apply. For any further information, please contact McKeag Jensen, Talent Acquisition Advisor (email protected) .  Report this job advert Don't provide your bank or credit card details when applying for jobs. #J-18808-Ljbffr