Client Support Associate

Job Description:As a Client Support Associate at Gap's location in Adelaide, South Australia, you will be responsible for providing exceptional customer service to our clients. Your main goal will be to ensure that every client has a positive experience with our brand and products. This is a part-time position at the Associate Level, requiring a minimum of 2 years of relevant experience.

Responsibilities:- Respond to client inquiries via phone, email, and chat in a timely and professional manner- Assist clients with product recommendations, order status inquiries, and issue resolution- Process returns and exchanges according to company policies- Collaborate with other team members to ensure seamless customer service experience- Maintain accurate records of client interactions and transactions

Requirements:- Energetic and motivated individual with a passion for providing excellent customer service- Excellent time management skills to prioritize and manage multiple client inquiries- Creative problem-solving skills to address unique client needs- Previous experience in a customer service role preferred- Strong communication skills and the ability to work well in a team environment

Benefits:- Remote work flexibility- Parental leave- Paid overtime

Working Environment:At Gap, we embrace diversity and create an inclusive culture that values and respects all perspectives. We believe in fostering a supportive and positive work environment where all employees can thrive and grow.

Deadline to Apply: April 24, 2024

Equal Opportunity Statement:Gap is an equal opportunity employer and is committed to providing a work environment that is free from discrimination and harassment. We value diversity in our workforce and welcome applicants from all backgrounds.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.