Administration Officer Training Support
Job details
Posted: 08/04/2024
Closing Date: 24/04/2024
Job Type: Fixed Term Contract
Location: Sydney CBD
Job Category: Administration and Office Support
About the RACP
The Royal Australasian College of Physicians ('RACP') connects, represents, and trains physicians and trainee physicians across Australia and Aotearoa New Zealand. The RACP provides services to support the delivery of training, continuing professional development, and health policy and advocacy to medical health professionals.
Our Values
Accountable | Collaborate | Indigenise and Decolonise | Lead the way | Respect
Why Join Us?
As part of our team, you will be offered a competitive remuneration salary and access to some amazing benefits including a flexible hybrid work model, additional paid leave between Christmas and New Year, paid parental leave, free annual flu vaccinations, professional development opportunities, access to our Employee Assistance Program, special corporate discounts and more! To view all our benefits, visit
Our 3-2-1 Hybrid Working model:
3 days from anywhere in Australia or Aotearoa New Zealand per week, 2 days from an RACP office location per week, 1 of the two days per week in office spent with your team. Job Description About the Role The position is located within the Training Support Unit, which works to implement support which is tailored to the individual needs of a Trainee. This involves case management of trainees referred to the Training Support Pathway with identified areas of development.
The purpose of this position is to provide administrative support to the Training Support team, with a particular focus case file set up and tracking.
This role is a fixed-term contract until October 2024.
Key responsibilities include: Set up new training support cases across Microsoft Outlook, Microsoft Lists and Microsoft Word Work with Case Officers(s) to draft emails to trainees and supervisors notifying them of support requirements Work with Case Officer(s) to ensure training support material has been submitted by trainees and recorded in the appropriate system Identify when training support material is outstanding and work with Case Officer(s) to determine the appropriate follow up action Schedule internal and external meetings and manage any conflict that may arise Keep supervisor professional development records up to date in the record management system Extract contact data from various systems for bulk email delivery Maintain supervisor attendance records in Events Air Desired Skills and Experience About You The successful candidate will have:
Demonstrated commitment to quality assurance and continuous process improvement Excellent verbal and written communications skills Proven ability to form productive relationships with internal and external stakeholders Ability to demonstrate initiative, with accuracy and attention to detail Excellent organisation and time management skills Proven ability to work in a collaborative team environment and independently Ability to exercise good judgement and to work without close supervision Interested? If this sounds like you, please apply by submitting your cover letter and CV by 24 April 2024.
For any questions, please contact .
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