Digital Communications Officer - Coordinator

Digital Communications Coordinator Exciting opportunity for a Digital Communications specialist to join our government client in developing accessible and engaging digital content! As a Digital Communications coordinator, you will enhance the client's online presence and engage stakeholders through effective digital channels. Key accountabilities Develop and write targeted, engaging and plain English digital content, including copy, video and graphics, that is customer focused and follows digital best practice Produce regular reports on the performance of digital channels against Key Performance Indicators and recommend improvements Complete user research and testing of digital content and products to ensure content meets customer service and accessibility standards Provide support, advice and training in content management system, email marketing platform, social media management and Google Analytics to internal stakeholders Work collaboratively with subject matter experts to turn complex information into easy to understand, web ready content Ensure that content published on digital channels meets brand and style guide requirements Manage relationships with third party suppliers Key knowledge and experience Relevant experience in design platforms, email marketing platforms, content management systems and Google Data Studio. Proven experience formatting complex and lengthy content into user focused digital content. Proficient in the use of EDM campaign tracking and reporting, search engine optimization (SEO) and accessibility best practice. Strong understanding of best-practice communication principles, awareness of current and emerging communication trends and ability to apply this knowledge to day-to-day activities. Positive, 'can-do' attitude NSW Government experience What you get in return: Hybrid work model - 3 days onsite + 2 days WFH Competitive daily rate Dynamic and high-performance work culture Next Steps: If this sounds like you and you're interested in being considered for this unique opportunity, please apply asap - We will ideally submit shortlists in 24 hours. #J-18808-Ljbffr