Senior Workforce Scheduler

Senior Workforce SchedulerToday and tomorrow at Compass Group, we serve a better future by enriching people, communities, and our planet. We do this because we believe that everyone should be seen and nourished as a whole person. We focus on the individual, their needs and more broadly on positive impacts in the community. THE POSITION Lead and facilitate required training with skills assessment and future planning, for any mobilisations and growth in the Urban business.Work closely with the commercial team for all casual pool cost allocations for each period end.Delivery and on-boarding of standards into existing teams and new business mobilisations.Future planning for growth areas.Liaise with mobilisation manager, bid team and operations to understand and plan for future casual pool requirements.Ensure timely, cost effective and quality delivery of services to operations teams through efficient utilisation of casual pool resources.Responsible for shift filling across casual pools.Implement and review a retention strategy of the casual pool teams.Build and maintain positive relationships with all relevant stakeholders and internal casual pool teams.Workforce planning and task delegation across the casual pool team.Provide guidance and coaching to casual pool recruitment advisors.Provide forecasting to Casual Pool Recruitment Advisors for future growth areas and recruitment requirements. THE PERSON Previous experience in rostering or scheduling in fast-paced, high-volume environment.Experience in hospitality industry is preferred but not required. Strong scheduling experience is requiredClient/Stakeholder managementHighly developed administration skillsExceptional attention to detail and commitment to the highest levels of customer service to both internal and external stakeholders.Ability to manage time effectively with often competing with rapidly changing priorities whilst ensuring quality outcomes. THE BENEFITS Paid parental leave.Easy access to 100+ retail discounts.Opportunity to learn new skills and move to different internal roles. Apply now or reach out to for a confidential discussion.