Housing Officer (Vic)

Job Category: Community Services and Development

Join us and share our Vision: 'All people affordably housed in neighborhoods that support life opportunities' Housing Choices Australia (Housing Choices) isa leading and growing national not-for-profit housing provider. Our goal is to ensure that people are housed in inclusive communities and to create homes that encourage a sense of belonging. We own and/or manage more than 7,000 homes, accommodating over 8500 tenants across Victoria, Tasmania, South Australia, New South Wales and Western Australia.

We provide a culture that supports individuals to be their best, with opportunities for personal and career development. We are committed to cultivating an equal, diverse, and inclusive environment for our staff, residents, and stakeholders.

Job Description The Opportunity We have an exciting opportunity for a Housing Officer to provide our residents with housing and tenancy-related services to sustain their tenancies.

The position is a fulfilling role, looking after disadvantaged and vulnerable communities, assisting them in sustaining their tenancies, and enabling these communities to improve their general quality of life on many fronts.

The position will deliver quality tenancy management services while building and managing resident relationships. The role will also involve working closely with the property team to ensure properties are being maintained and working with the community development team to create a positive communal environment for residents to flourish.

The Position is based in Melbourne, and you will be a part of a close-knit, socially active, dedicated team of housing officers committed to helping clients.

Individuals with private rental market/real estate experience who want to transition to undertake a community-oriented role while utilising their existing skill sets and who are willing to learn and develop technicalities in working in social housing and learning about our residents are welcome to apply. The opportunity will provide flexible working arrangements and 5 weeks of annual leave to improve employee well-being and plenty of opportunities to learn and grow and work in a friendly team with a fantastic manager keen to help you learn and grow in the role.

The position is a full-time ongoing role based in Melbourne (7 minutes from Melbourne Central Station). (Please note: SEEK applicants only - if you are viewing this job advert on SEEK you will not be able to viewthe position description until you click APPLY )

Desired Skills and Experience About You Preferably a sound knowledge of tenancy legislation and frameworks and how it relates to housing. Degree in Social Sciences, housing, Public Sector Management, Social Work or related disciplines or equivalent experience Well-developed written and oral communication skills including mediation and conflict resolution. Well-developed organisational skills, including the ability to manage competing priorities. Capacity to work autonomously while working within a team Experience in managing a sizeable portfolio of tenancies in the public/community or private sector housing. Knowledge and experience in the use of Microsoft Office and the capacity to use/ learn new systems and databases such as a housing management database Knowledge of legislation and regulatory frameworks relating to housing such as the Residential Tenancies Act Victoria . Experience or knowledge in working with people that are at risk of homelessness or have other complex issues. Knowledge of the Community Housing Sector and/or property industry and tenancy management practices. Experience dealing with complex and challenging housing management issues including eviction and court proceedings. We are seeking someone with sound technical skills and knowledge combined with a collaborative and flexible partnering style and strong commitment to our vision and mission.

What we offer in return 5 Weeks Annual Leave Flexible working arrangements Salary Packaging for living expenses, meal, and entertainment expenses Recognition program Salary Continuance Insurance 16 weeks paid parental leave Please note that it is a minimum requirement of this position that all appointments are made subject to a satisfactory National Criminal History or Police Checkconducted by Housing Choices Australia and the successful post holder to:

Agree and undergoany other employment screening as required by Housing Choices - including but not restricted to Working with Children or Vulnerable Persons and NDIS Worker(this will be as applicable based on the state location and/or function of the role) Agree and comply with Child Safety policies and procedures Provide a current driver's license and willingness to travel across Housing Choices' locationsif and as required. For an informal discussion about the role, please contact Dione Stephen on 03 8636 9444 Applicants should address the requirements of the role and include a covering letter outlining your suitability for the position as outlined in the job

Housing Choices reserves the right to cease recruitment proceedings earlier upon appointing a suitable candidate for the role. This opportunity is only open to candidates with appropriate legal working rights within Australia. Housing Choices recognises the benefits of a diverse workforce. We celebrate and respect our people's differences and are committed to being inclusive.We strongly encourage Aboriginal and Torres Strait Islander peoples and persons with a disability to apply.

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