Fleet Management System
Job details
Job Description Roles & responsibilities for FMS: • Level 2 Support for Fleet Management Systems (FMS) / Mining Systems. · Proactive monitoring & event management to maintain critical Technology availability. · Rapidly provide break-fix solutions to restore production system availability following outages. · Safe execution of planned work · Engaging with site operation stakeholders during events, incidents, and changes · Working collaboratively in a Network Operations Centre (NOC) environment About You · Self-motivated and effective communicator with Technology, operational or maintenance experience. · Operational experience within industrial or mining environments will be well regarded but is not mandatory. · Strong communication skills and the ability to work with a range of cross functional stakeholders. · Team oriented and results focused. · Strong analytical problem-solving skills. · Familiarity of Service Now (or familiarity with ITSM systems) and SAP. Experience in troubleshooting and support of applications, and servers, Including, but not limited to the following: o FMS Modular (Dispatch & Provision, Komatsu Frontrunner) o FMS MineStar (Command, Fleet & Terrain) o Surface Manager (Autonomous Drilling) o Surface Automation Machine Server (SAMS - Autonomous Drilling) o Driver Safety Systems (DSS) o Collision Avoidance System (CAS Requirements Roles & responsibilities for FMS: • Level 2 Support for Fleet Management Systems (FMS) / Mining Systems. • Proactive monitoring & event management to maintain critical Technology availability. • Rapidly provide break-fix solutions to restore production system availability following outages. • Safe execution of planned work • Engaging with site operation stakeholders during events, incidents, and changes • Working collaboratively in a Network Operations Centre (NOC) environment About You • Self-motivated and effective communicator with Technology, operational or maintenance experience. • Operational experience within industrial or mining environments will be well regarded but is not mandatory. • Strong communication skills and the ability to work with a range of cross functional stakeholders. • Team oriented and results focused. • Strong analytical problem-solving skills. • Familiarity of Service Now (or familiarity with ITSM systems) and SAP. Experience in troubleshooting and support of applications, and servers, Including, but not limited to the following: o FMS Modular (Dispatch & Provision, Komatsu Frontrunner) o FMS MineStar (Command, Fleet & Terrain) o Surface Manager (Autonomous Drilling) o Surface Automation Machine Server (SAMS - Autonomous Drilling) o Driver Safety Systems (DSS) o Collision Avoidance System (CAS
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