Shop Manager - Bondi Beach

About the role:Anglicare is seeking a Shop Manager for our Anglicare Op Shop located in Bondi Beach. In this role you will be leading a team of volunteers and managing all aspects of the day to day running in the retail store. You will develop and implement an effective strategy to operate the store, maximise sales and support Anglicare's vision, mission and values.You will develop strong relationships with the local community, churches and other key stakeholders to ensure our Op Shop and the services provided by Anglicare are well known in the community. Upholding our vision and values is key to this role, our Shop Managers ensure holistic care is provided to customers of varying needs.You will be passionate about making a difference in the lives of people in the community and providing excellent customer service to our customers. You will have a passion for flare and enjoy unique products where the emphasis is on recycling, reusing and reloving beautiful preloved items.As a Shop Manager, you will (not limited to): Delivery strong leadership, providing induction, supervision, development and training to staff, enabling them to also build strong relationships with customers and community alikeMaximise sales and sustainability by maintaining high standards of service and productMaximise the customer experience by delivery high levels of professional customer serviceBuild a safe environment for staff, volunteers and customersWork towards challenging KPIs About You:We are looking for a compassionate professional. Not only will you have had experience running a retail store, from an operational standpoint, but you will also have well developed stakeholder management and relationship building skills.An important part of this role is building relationships with key stakeholders in the community. This will require highly developed interpersonal and communication skills, a true people person. Some other attributes we are looking for: Demonstrated experience leading a team.Initiative to seek out and develop new relationships with key community members.Experience organising events and liaising with multiple internal and external vendors.Ability to de-escalate tense situations and handle adversity.Current driver's licenseIntermediate Microsoft office skills Want to join? We offer: Flexible, supportive work environment that provides the opportunity to do your best the most rewarding work of your lifeOpportunities for career progression, professional development and trainingTreehouse benefits and rewards, including discounts to retail, accommodation and entertainmentRegular individual and group supervision (reflective practice), ongoing 1:1 mentoring, strong team support and a comprehensive induction programFitness Passport with discounts to over gyms for you and your familyTax benefits through salary packaging options as a not-for-profit organisationA safe and healthy workplace cultureA fun, supportive, and engaged team For further information about this opportunity, please email our recruitment team at Aboriginal and Torres Strait Islander candidates are encouraged to apply.