Duty Manager
Job details
Located in the heart of Fortitude Valley, The Triffid is housed in a converted WW2 hangar, blending history with a lush garden setting to create a vibrant hub for music lovers. We are artist-focused, environmentally conscious, and community-driven, united by our passion for music!
The Role: As a Duty Manager, you will oversee all aspects of event operations, ensuring seamless execution while upholding our standards of excellence and safety. You'll play a key role in team leadership, training, compliance, and enhancing the overall patron experience.
Key Responsibilities: Collaborate with bookings and production teams to meet artist requirements and ensure exceptional service delivery. Motivate and support casual staff and supervisors Facilitate ongoing training and development. Maintain high standards of venue presentation and operational efficiency. Contribute ideas for business improvement to management and actively engage in local committees. Manage social media engagement and assist with customer inquiries during shifts Functions Coordination: Plan and manage events from start to finish, coordinating venue areas and budgeting. Liaise with catering staff to ensure top-notch food and beverage service. Create event schedules and communicate effectively with all involved staff. Ensure venue readiness and handle any event-day issues efficiently. Key Attributes: Minimum 2 years' experience in a similar high-volume operations role. Team-oriented mindset with a focus on diversity and inclusivity. Passion for the live entertainment industry Proactive problem-solver with a keen eye for detail. Customer-focused with excellent communication and organisational skills. Ability to work independently and under pressure. If you're ready to take on a role in Brisbane's vibrant music scene and contribute to an exceptional live music experience, apply now and join the team at The Triffid!
Note: This position requires flexibility in working hours, including nights, weekends, and public holidays.
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