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Home Australia Sh&W Lead - Customer Fulfilment

Sh&W Lead - Customer Fulfilment

Full time at a Laimoon Verified Company in Australia
Posted on April 23, 2024

Job details

Career Opportunities: SH&W Lead - Customer Fulfilment (970378) Requisition ID 970378 - Posted - People - NSW - Full-time - Culture and People Health, Safety & Wellbeing Lead  | Customer Fulfilment Full Time OpportunitySydney location, but may consider applicants from Melbourne or BrisbaneExcellent opportunity for growth within the group Welcome to WooliesX As a business inside one of Australia's largest retailers, WooliesX aims to bring the best of Woolworths Group to our customers.

We're an innovation business that brings together the brightest minds in e-commerce, technology, media, and data to transform how people live and shop. With an industry-leading technology team backed by analytics, we're resourceful and willing to experiment. Our agile teams are empowered to innovate and deliver an excellent experience for our customers - whether they shop in-store or online.

As an experienced senior Safety leader, you will partner and support the development, continuous improvement and embedding of our programs to ensure the safety, health and wellbeing (SH&W) of our teams and partners within our E-Com store operations. 

This newly formed, highly visible, SH&W leadership role will strongly partner eCom Customer Fulfilment & Operations leadership forming part of the team, along with being a sitting member within the WX SH&W leadership team. It will work with the wider Operational SH&W teams and the SH&W Platform for trusted partnerships to enable eCom.

This is a critical delivery role that will need to be able to develop multi-year roadmaps, and critical to its success is being hands-on supporting development and delivery. It will work across the growing E-Com network of sites; and partner with other BUs such as supermarkets and metro in E-Com operations. The role exists to influence and challenge the organisational approach to SH&W. It will coach for enhanced and aligned motivation, ownership and behaviour of leaders both within Woolworths and our contracting partners. It connects strongly with Woolworths' Purpose of "we create better experiences together for a better tomorrow".

What you'll do: Develop and deliver 1+ year SH&W risk based roadmap and annual plans in alignment with the E-Com Store operations strategy and Woolworths Group SH&W StrategyWork at Executive level to enable confidence and clarity on initiatives and deliverables; including developing Executive and Board level written reports. You will also regularly work with operational and functional leaders through to frontline teams.Provide expertise, mentoring and guidance to ensure that safety standards and legislative requirements are met by WOW and the extended network, as well as compliance with the Woolworths Safety Management System Enable strong SH&W governance & assurance across E-Com store operations that provides the right insights on the effectiveness of critical and key controls to manage fatality and serious injury; SH&W strategic and SH&W program development and improvements Leading the SH&W team, you will have Direct accountability for end result whilst working effectively within a modern day matrix What you'll bring: 7-10 years of substantial work experience within safety, with ideally 3 years in a leadership positionTertiary level qualification in Safety or direct related field; or demonstrable equivalent experience with strong knowledge and experience of safety risk managementExperience with interpreting Business strategy in order to set and deliver objectives within medium term frames (i.e. 1+ year time frames) Ability to deal with complex problems with high ambiguity where solutions are not definedExperience working in a modern day matrix, fast paced environment, with growing complexity Ideally worked with Senior Leadership teams for at least 3 years  What you'll experience The opportunity to grow within the groupStrong mentorship and development; opportunity to collaborate with some of the brightest and best minds in AustraliaHybrid working opportunitiesUnparalleled growth opportunities Get your Woolies worth through team member benefits across all of our brand Endless possibilities with Woolworths Group

We're a proud part of the Woolworths Group - 200,000+ bright minds, passionate hearts and unique perspectives working together connected by a shared Purpose - 'to create better experiences together for a better tomorrow.' 

Here you'll be supported and empowered to explore new ideas, make brave commitments and innovate better ways to meet the food and everyday needs of more than 24 million customers every week. Backed by a culture of genuine care, a flexible approach to work and the support to grow your career and make a meaningful impact, the possibilities for what we can achieve together are endless.

Everyone belongs at Woolworths Group

Diversity, equity, inclusion, and belonging are key to realising our purpose of better together for a better tomorrow. We recognise the value our team's diversity brings to our business, customers, and communities and that teams with diverse experiences and backgrounds enrich our group and are better able to innovate and solve problems. As one of the largest employers in Australia and New Zealand, we aim to create a truly inclusive workplace where everyone feels that they belong, can be their best selves, and reach their full potential.

We encourage all candidates to apply; please let us know in your application if we can support you with any adjustments in the hiring process.

You can learn more about working with us on LinkedIn  or via www.wowcareers.com.au . #LI #work180.

 

Our Talent Acquisition Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Woolworths Group is not responsible for any fees related to unsolicited resumes.

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