Noc Support Engineer
Job details
About the business:
A Technology business that is NOT an MSP or Consultancy which operates nationally, they have a unique and business-critical service offering which they provide.
They have an impressive track record for growth but what is more impressive is how they treat their staff as individuals over numbers. They are based within 5kms outside the CBD. This business is an NFP organization and is looking for its next NOC Support Engineer.
The Role
Our client is seeking a highly motivated helpdesk support individual who is keen to build their career in IT across multiple platforms and technologies. The successful candidate will be a seasoned support engineer with solid networking experience who is ready for the next challenge that will take their career to the next level.
Responsibilities: Provide Level 1/2 helpdesk support (logging of IT tickets and troubleshooting up to an L2 capacity)Monitor Infrastructure, Network and SystemsManage and Document maintenance Provide over-the-phone support for network-related issues Escalate complex issues to senior staffProvide awesome customer service at all times Celebrate success with the teamRequirements for the position: 2Yrs of experience working within a Service Desk or NOC environmentNetworking experience (Switching, Routing and Protocols) Experience in incident and change managementStrong communication both written and verballyHappy to work on a rotating roster that will include overnight, weekends, and public holidaysDue to the nature of the position and requiring a specific check, this Candidate must be an Australian CitizenSome interesting points: Allowances paid in addition.Salary Sacrifice optionsRecession proof businessAbove-mark superannuation contributionAbove-mark paternity & maternity contributionsStrong focus on career advancementClose to public transport & onsite free car parkingIf you would like to learn more about this role please reach out to Ryley on 0484546357 or send an email to ******
#J-18808-Ljbffr
Apply safely
To stay safe in your job search, information on common scams and to get free expert advice, we recommend that you visit SAFERjobs, a non-profit, joint industry and law enforcement organization working to combat job scams.
