Business Process Specialist

Business Process Specialist At Compass we strive to build an environment of inclusion that allows a diverse group of employees to contribute, participate, and succeed. We value the different perspectives and abilities of our employees because they uniquely improve the quality of our work and services we provide for our clients and customers.

Our services are vast! Compass Groupis the global market leader in providing food and a range of support services to customers in the workplace, schools andcolleges, hospitals, at leisure and in remoteenvironments. We operate in over 45 countries; employ over 600,000 people we are a recognised employer worldwide.In Australia we have over 13,700 employees working across 550+ locations - which means we have a lot of good info to share!

We currently have an opportunity for a Fixed Term Contract (9 months) with possible extension As the Business Process Specialist, you will report to the General Manager People Services and Experience, and you will focus improving and streamlining our end-to-end HR processes leading to improved candidate/employee experience and service outcomes.

The Process Specialist will work collaboratively with key employee-centric stakeholders, HR professionals, team members and partners to achieve business process outcomes aligned to candidate and employee journey paths including establishing needs, mapping processes/workflows, identify improvements, and developing support materials that ultimately streamline, enhance responsiveness, optimise resources, and showcase best practice.

The Position Promote, lead, and engage in process improvement through challenging and redesigning existing business processes with minimal technology changes to remove inefficiencies and aligned to our candidate and employee journey (maps).You will also take the lead in conducting business process reviews and gap analysis on key HR processes, adhere to regulations and industry standards and review workflows and recommend solutionsCreate and develop a best practice process library complemented with templates and storage frameworkFacilitate process review workshops with key stakeholders, HR professionals, technology, and employees to understand needs and identify prioritised business process issues and/or inefficienciesAccurately map current state and future state business processes to ensure HR process best practices are adopted whilst also identifying areas for improvement within processes including workflows, information dependencies, redundancies (waste), bottlenecks, and decision-making pointsProduce process design documents, instructions and recommend communication materials using a range of sources, tools, and methodologies and within tight timeframesThe Person Extensive experience (7+ years) in business analysis, business process mapping and process re-engineering in a People environmentExtensive understanding of HR business process industry best practicesLean Six Sigma Certification or equivalent desirableAn ability to adopt a systematic approach to identify, analyse, and bring about improvement in the existing business processes for the purpose of simplification, efficiency, and optimizationStrong communication skills with the ability to build rapport, facilitate, influence and negotiate with key internal and external stakeholdersDemonstrated business process analysis, including the identification of business processes, documentation of processes and procedures and the implementation of changeExcellent analytical skills and conceptual thinking skills with advanced Microsoft Excel, Visio and Word experiencePrevious work experience within complex, dynamic and fast paced organisations with a passion for improvement opportunitiesDemonstrated attention to detail with excellent analytical, problem solving and critical thinking skills with advanced process mapping tool capabilities and demonstrated ability to extensively analyse business processes and workflowsThis role requires a self-motivated person with the ability to work with minimal supervision and adapt existing skills to new situations and would suit an ex-consultant looking for their next career step.The Benefits of working for a global organisation We believe in the opportunity to recognise and develop great talent and offer many diverse opportunities. We place great importance in looking after our people and offer a variety of learning and development opportunities, reward and recognition programs and a selection of corporate benefits. If this position sounds like the job for you and you arelooking for a thriving, results focused career, please apply now

Our people's unique backgrounds, experience, and abilities are at the heart of our vibrant workforce. We strive to create workplaces that reflect the diverse communities that we serve, where everyone feels empowered and valued. By building diverse teams means we are creating inclusive environments for all our people and those we connect with through our day-to-day operation. We welcome & encourage applications from Aboriginal & Torres Strait Islander peoples, people of all backgrounds, ages, sexual orientation, gender expressions, gender identity and people with disability.

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