ERP Functional Support Specialist
Job details
Mintek, South Africa's national mineral research organisation, is one of the world's leading technology organisations specialising in mineral processing, extractive metallurgy and related areas. Working closely with industry and other R&D institutions, Mintek provides service test work, process development and optimisation, consulting and innovative products to clients world-wide.
Mintek is an autonomous statutory organisation which reports to the Minister of Mineral Resources. About 30 per cent of the annual budget of R390 million is funded by the State Science Vote, with the balance provided by contract R&D, sales of products and services, technology licensing agreements, and joint-venture private sector companies.
Mintek has about 780 permanent staff members, over half of whom are scientists, engineers and other technical R&D specialists.
Mintek as a company operates within the complex and challenging economic and social landscape that characterises South Africa. Added to this responsibility is the task of operating effectively in the global environment, and satisfying the demands of a knowledgeable customer base.
Specialties
Research in mineral processing extractive metallurgy and mineral beneficiation.Job description
KEY PERFORMANCE INDICATORS:
Identify and develop improvements related to Financial, Project, Supply Chain Management, and Sales & Service ERP processes.
Train Mintek's ERP system users on Financial, Project, Supply Chain Management, and Sales & Service ERP processes.
Provide technical and functional ERP system support to Mintek users.
Consult with management to devise the most useful ways to apply the ERP system for business goals.
Develop and implement ERP system applications as per documented business requirements.
Extend ERP system functionality, test and implement new features.
Document configuration changes and update system blueprints.
Configure and administer the ERP system and automate tasks.
Maintain and update ERP system applications.
Monitor ERP system interfaces with other systems to ensure healthy system integration.
Troubleshoot ERP system application issues.
Adhere to best practices and ICT Governance.
Perform monthly reporting.
Minimum requirements
QUALIFICATION AND EXPERIENCE
Honours degree in Finance or ICT related field, or equivalent
5 years minimum relevant experience
REQUIRED KNOWLEDGE
Extensive experience in financial and project management processes as run in an ERP system.
Must have experience with a first or second-tier ERP systems, e.g., IFS, SAP, or Sage.
Relevant experience with IFS would be preferable.
Ability to handle sensitive company information responsibly.
Ability to solve complex issues.
Ability to conduct research independently.
Ability to prioritise, think and work quickly to remedy system shutdown or serious software problems
COMPETENCIES
Troubleshooting
Systems thinking
Verbal and written communication
Problem-Solving
Teamwork
Research
Writing
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