Food & Beverage Duty Manager
Job details
Food & Beverage Duty Manager Maldron Shandon Cork We have a fantastic new vacancy for Duty Manager in the excellent Maldron Hotel Shandon Objective of the Role Reporting to the Operations Manager, the F&B Duty Manager will oversee the running of key functions in the hotel, as well as supporting the General Manager and Deputy General Manager, in their roles. Key Duties and Responsibilities
- Oversee the operations of the Hotel.
- Ensure quality and standards are met consistently.
- Anticipate guest needs, and proactively manage their expectations.
- Assist with the management of the hotel’s daily operations, ensuring delivery of exceptional guest service from each department.
- Ensure prompt resolution of customer issues.
- Have full knowledge of the hotel and all departments.
- Have previous supervisory experience within the Hotel or Hospitality Industry.
- Possess excellent customer service skills
- Have a passion for their role within the Department
- Have a mature and pleasant manner for dealing with customers and team members alike
- Be capable of excellent upselling all areas of the Hotel, and other hotels in the group.
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