Concierge Site Supervisor
Job details
Concierge Site Supervisor Job location: GTA, Toronto Pay: $20-$22/hr (40 hrs a week, usually Monday - Friday, 7 am - 3 pm)
Responsibilities
Create strong relationships with (property management and condo board members
Support concierge staff
Review reports, daily logs, identify issues and update submissions
Display a professional image and courteous manner in all communication to clients
Schedule and oversee staff in building
Provide coverage for staff who are away, sick or on leave. If unable to find coverage, supervisor must cover the shift
Escalate site related concerns issues directly with the area manager
Keep an up-to-date record to report on day-today operations
Maintain a list of emergency procedure and phone numbers
Conduct daily parcel audits and immediately notify the area manager of any discrepancies
Provide performance feedback to area manager on regular basis
Ensure building surveillance equipment/systems are working and accessible to staff
Ensure condominium safety an emergency procedure is followed
Resolve employee complaints or escalate to area manager
Other duties as assigned
Qualifications:
Experience in security / concierge services +2 years
Valid Ontario security license is a must
Able to commute to various GTA locations
Excellent written and verbal communication skills
Superior customer service skills, including exceptional telephone etiquette
Organizational skills and ability to multitask in a fast-paced environment
Security experience an asset
Must have Security License Must have at least 2-3 years experienceMust have at least 2 years High-rise Security experienceMuts have reliable transportation to GTA sites
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