L2 Product Support Analyst
Job details
Looking for a L2 Product support who will provide technical support coverage to all the MktSales application, actively monitoring the applications and technical platform SLA's and KPI's.The candidate will spend a portion of their time on development tasks such as new features, scaling, recovery, and automation of manual tasks, continuous integration, and continuous delivery.Experience installing, configuring, or supporting business applications.• Experience tracking issues through tools such as JIRA and ServiceNow• Good all-around technical skills/background• Experience with some of the below technologies is required:o UNIX (AIX/ Linux) environmento Databases - Oracle, Microsoft SQL Servero Scripting languages - Python, Shell, Java/javascript, Perl• Demonstrated analytical skillsMarkets Knowledge / understanding is preferred.• Experience in supporting Sales and Trading, Risk and Trade Management Platforms or similar systems.• Exposure or high level understanding of cloud computing platforms (AWS , Azure)• Experience with ITRS Geneos, Appdynamics or alternate APM/Monitoring toolsThis is a contract role and work type is hybrid. Financial Services
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