General Admin. Assistant

Position / Title:  General Administrative AssistantRocMar Engineering Inc. is a structural, forensic, building science and environmental consulting engineering firm based in Mississauga, and serving all of Ontario. We are looking for a General administrative assistant who will be providing administration and HR support, to ensure efficient operations of the office and coordinating day to day administrative duties.Job Description: ·        Provide general administrative support to Administration and HR, including answering phone calls, taking messages, and acting as the main point of contact for all internal and external inquiries.·        Handle email correspondence, promptly sending required documents to clients, and ensuring compliance with relevant regulations and protocols.·        Provide exceptional customer service to clients by addressing inquiries and concerns regarding project status, reports, site visits, outstanding invoices, etc.·        Assist with setting up new projects, invoicing, preparing, and monitoring invoices, and accounts receivables.·        Obtain Fire Department Authorization Forms from property owners and Fire Incident Reports from the city or fire services.·        Monitor and inventory fire evidence storage levels, anticipate invoicing needs, follow up, and monitor invoices for fire evidence storage from receiving to disposal.·        Organize files by loading photos and uploading relevant documentation.·        Maintain detailed records of communication and payment status.·        Receive, sort, distribute, and prepare mail and courier packages.·        Assist with marketing efforts, maintaining clients in Salesforce.·        Assist with social media efforts for LinkedIn, Instagram, and Facebook, etc.·        Maintain filing systems.·        Maintain strict confidentiality when handling sensitive information.·        Perform other internal company duties as assigned. Qualifications, Skills and Experience: ·        Bachelor's degree or post secondary education;·        Proficiency in MS Office (MS Word, MS Excel and MS PowerPoint, in particular);·        Canadian work experience is required;·        Knowledge in BQE software applications is a plus;·        Proven experience in administrative support roles;·        Knowledge of office management systems and procedures;·        High degree of attention to detail and problem-solving skills;·        Strong organizational skills with the ability to multi-task;·        Ability to maintain confidentiality of records and client information;·        Possess excellent communication skills (verbal & written);·        Work independently with minimum supervision.·   A cover letter must be submitted with your application. Engineering Services