General Manager - Ontario Region

Reporting to the President, the General Manager has responsibility for the profitability of two locations in Ontario and sets the strategic direction for each location. The responsibilities are categorized into four areas: financials, sales/marketing, people management, and operations.ResponsibilitiesFinancialsFull accountability for the profit/loss of the Acton and Sudbury locationsDevelop goals and implement short and long-term strategic plans for each location, ensure attainment of branch goals, and achieve annual targetsPrepare annual branch operating budgets and sales targets and monitor actual levels against budget levels throughout the yearWork with the President to ensure the achievement of financial targets. Prepare and monitor annual and monthly sales, gross margin, and expense budgets for branch operationsPlan and establish systems to control expenses at the branch location. Ensure adherence to corporate policies and proceduresSales/MarketingProvide the strategic direction to achieve and maintain an efficient inside sales and administration team and a productive outside sales forceDevelop and implement short- and long-term strategic plans for the region based on National strategies, and ensure attainment of company sales goals, profitability in the product lines, and increased market shareProvide direction to the Sales Manager for the implementation of regional sales strategies (marketing, sales, and merchandising plans), and ensure alignment with national business strategiesWhen required, maintain high personal visibility with key accounts by accompanying sales representatives on customer calls, and by building a strong direct strategic relationship with identified key accounts tied to our National Account strategiesIn cooperation with the Corporate Credit Manager, assess risks related to existing and target accounts, and support efforts for corrective action where requiredLead the way for instilling excellent customer service, gaining efficiencies, and increasing sales and gross marginsIn collaboration with National services, provide guidance on sales functions for pricing strategies, market coverage, and key customer meetingsPeople ManagementWith six direct reports performing the day-to-day functions, the General Manager is indirectly responsible for approximately 75 employees in two locations.Create and maintain a positive, productive, and transparent work environment and team atmosphereManage and develop direct reportsConduct performance assessments regularlyAddress employee issues fairly and consistently, working closely with Human ResourcesDevelop constructive and cooperative working relationships with others and maintain them over timeLead the negotiations for collective agreement bargainingMaintain positive and productive relations with the union representativesOperationsWarehouse OperationsProvides strategic direction to achieve and maintain an efficient and safe warehouse, while meeting customer service levels and achieving inventory integrity in collaboration with National Services.On an ongoing basis, works with the Operations Manager and Branch Supervisor to review operating procedures to achieve and maintain customer service order levels. Ensure processes are in place to review invoices, work orders, and demand forecasts to estimate peak delivery periods and to staff accordingly; and if necessary, recommend adjustments for operating hoursEnsure compliance with WCB regulations and Doman safety guidelines are metEnsure ongoing benchmarking to other operations internally and externally to ensure we are optimizing our resources and maximizing service to our customersFacilities ManagementResponsible for upkeep and security of buildings and warehousesRequirementsEducationPost-secondary degree or diploma in businessExperienceA track record of success as an accomplished senior manager with profit/loss responsibilities of a mid-sized business in a national organizationSenior management experience in wholesale distribution is requiredMinimum of five years experience managing, leading, and coaching an outside business-to-business sales teamBusiness AcumenStrong business acumen with the ability to develop, analyze, and implement financial and strategic business plansExcellent analytical and decision-making skillsA high degree of self-discipline with good time-management and organization abilitiesCan understand and use financial records to effectively manage the businessExperience preparing and operating stand-alone budgetsLeadershipAn empowering leader with the ability to articulate a vision and to develop, inspire, and lead a team in the achievement of objectivesUnderstands the impact of leading by exampleEffective at ensuring vision and strategies are translated into actionDelegates effectively and monitors the team to ensure they have the skills and resources to meet deadlines and commitmentsChampions best practices, shares with other senior managers, creative thinking, effective planning, and timely decision-makingAccepts accountability for results, embraces change, and is adept at leading changeEffective with people management skillsAbility to balance regional market needs with company needs for centralized systems and business functionsAbility to develop effective working relationships with staff, internal customers, and other stakeholdersStrong verbal and written communication skills and understands the impact of timely communicationAdept with conflict resolution skillsSalesDemonstrated proficiency with effective professional sales skills with business-to-business customersProven success with outside sales strategies and coaching of outside sales staffExcellent English communication skills for presentations to key accounts and business ownersProfessional and dynamic presence with customersComputer SkillsVery comfortable with technology; proficient with Word, Excel, and Enterprise Resource Planning systemsOtherDriver's license with a clean driving recordPassport; able to enter the United States and other countriesTravelLimited to the Sudbury region and around OntarioLimited travel for manager's meetingsBenefitsBase salaryAnnual incentive plan based on company performanceHealth benefits Group pension plan with employer-matching contributionsOption to purchase Doman Stock at a discount priceCar allowanceOther Work-related BenefitsFitness reimbursementEducation reimbursementProfessional Development reimbursementScholarships for children Discounts on product purchasesEmployee referral bonusAnnual Service AwardsEMPLOYMENT STATUS: Permanent full-time, Mondays to FridaysWORK LOCATION: Acton, OntarioAPPLICATION PROCESS: Doman is working with Facet to fill this position. All applications will be forwarded to Facet for review.Doman welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.Applicants must be legally entitled to work in Canada without sponsorship.We thank you for your interest; however, only those selected for an interview will be contacted.IND-CWSJ

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