Job details
About the Role The Community Operations organization at Uber is responsible for delivering extraordinary customer support to riders, drivers, eaters, and couriers, and Uber's Centers of Excellence (COEs) are contact management centers dedicated to making that happen 24/7. At our COEs, we hire Community Support Representatives, Managers, and many other important roles to support business needs and continued growth. Employees in the customer operations teams are responding to tickets submitted virtually by customers and offering in-person customer support! What You Will Do
Basic Qualifications At least 6 months of experience in retail, hospitality, or customer service in person or contact center environment Comfortable operating in multiple modalities French proficiency is required Fluent in English Bonus points B2B experience is nice to have
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'alt'=> empty($job['Company']['hideName']) ? $job['Company']['name'] : 'Confidential Company',
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null, 'job_type_id' => null, 'description' => null, 'pay_status' => 'Free', 'external_job_description' => '<b> <b> About the Role </b> <p></p> The Community Operations organization at Uber is responsible for delivering extraordinary customer support to riders, drivers, eaters, and couriers, and Uber's Centers of Excellence (COEs) are contact management centers dedicated to making that happen 24/7. At our COEs, we hire Community Support Representatives, Managers, and many other important roles to support business needs and continued growth. 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Finally, put your newly gained personal shopping skills to practical use by creating fabulous window and in-store displays, up-selling with the use of hair and make-up styling and general accessories, selling advice, and how to grow your retail presence.<br /> <br /> All businesses that sell a product or service to the public should strive to provide their customers with the best possible service every time. This course aims to provide retail workers with the necessary skills and information needed to always put the customer first and go above and beyond with their service.<br /> <br /> With this flexible course from Global Edulink, a leading worldwide online training provider, you will have the opportunity to develop the skills you need to work in the fashion and retail industry, and can do so in the comfort of your own home. Our online course is so well designed you will feel that you are in the classroom! 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An effective support service and study materials will build your confidence to study effectively and guide you to secure your qualification.<br /> <br /> <strong>Course Curriculum</strong> <ol> <li>Definition of a personal shopper</li> <li>Planning & analysis</li> <li>Fashion and trends</li> <li>Events and protocols</li> <li>Career guidance</li> <li>Understanding consumer needs</li> <li>Consumer attitudes</li> <li>Seduce customers with excellent service</li> <li>How to transform your business into a customer magnet</li> <li>Sales tips</li> </ol> <strong>Benefits you will gain:</strong> <ul> <li>High quality e-learning study materials and mock exams.</li> <li>Tutorials/materials from the industry leading experts.</li> <li>24/7 Access to the Learning Portal.</li> <li>Benefit of applying TOTUM Discount Card.</li> <li>Recognised Accredited Qualification.</li> <li>Excellent customer service and administrative support.</li> </ul> <strong>Method of Assessment:</strong><br /> <br /> At the end of the course learners will take an online multiple choice questions assessment test. 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At our COEs, we hire Community Support Representatives, Managers, and many other important roles to support business needs and continued growth. 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Hiring company
Uber
-
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