Job details
Job Description
Job Objective Act as a front line sales executive and contribute to the revenue share through retail and direct sales. Address customer service request ensuring high level of customer satisfaction, thereby support the Organization in effectively building and maintaining customer relationship Main responsibility- Promote and cross sell Batelco existing range of products and services through retail shops, telemarketing, road shows and other events and achieve individual sales targets
- Conduct market study to scan areas to identify venues for hosting Events, Roadshows etc.
- Conduct roadshows, events and make telemarketing calls to generate sales leads
- Process all types of customers’ service requests e.g. service provisioning/ bill payments/ queries/ complaints etc. in a timely and accurate manner
- Regularly track and clear all suspended and rejected service requests
- Conduct back ground checks e.g. credit check, age, black list for provisioning the services
- Collect, validate and attach/ upload consumer documents and initiate the service provisioning requests
- Restore disconnected services in time in line with credit controls procedures, after receiving the outstanding dues on customers’ accounts
- Carry out daily cash and revenue collection in a safe and secured manner. Prepare and tally daily financial transactions
- Deposit all revenue collections ready for Banking within the stipulated time period
- Conduct and report daily stocktakes to ensure optimum inventory level are maintained
- Liaise with internal departments to address customers’ queries related to partial payments, disputes, instalments, refund of deposit, or transfer etc.
- Liaise with the Product Marketing and Marketing Communication teams for any promotions at Retail outlets
- Follow process and quality standards while addressing customers’ requests and ensure high level of customer satisfaction
- Undertake execution of any project/ initiative for the department and organization as identified from time-to-time based on business needs
- Take ownership for attending the trainings as per the plan
- Take ownership for completing PMS process, employee engagement surveys in time
- Continuously share the knowledge and understanding of the telecom industry and business trends
- 0-3 years’ experience in Sales & Marketing
- Experience in customer care or customer environment
- Fluency in oral and written Arabic and English or other languages
- Bachelor’s Degree in marketing/sales.
Preferred Candidate
- Degree
- Bachelor's degree / higher diploma
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Inspire London College offers you a greater opportunity to become certified business manager with ILC’s,Business Management Level 4 Diploma.<br /> Business Management Course<br /> Level 4 Certificate in Business Management Course Benefits</strong><br /> The following is included for online study with Inspire London College <ol> <li>Course material includes all the essential learning material such as lecture notes, Assessments, Quizzes (if require) in PDF, Microsoft Word, Excel, PowerPoint format and other useful study links.</li> <li>Assessment resources accessible through our online learning platform 24/7.</li> <li>A professional one-to-one tutor to provide all-inclusive assistance throughout the course online via email.</li> <li>Upon successful completion, students will receive an *Accredited Qualification* Level 4 Diploma in Business Management from Ofqual recognise awarding organisation.</li> </ol> <strong>Aims of the Certificate and Diplomas</strong>The programmes provide the opportunity for individuals to forge a career in business by seeking a greater knowledge and understanding industry, and to support the individual's development into senior positions.<br /> The course aims for the following: <ol> <li>To enable learners to apply analytical and evaluative techniques to business in the private and public sectors</li> <li>To enhance analytical and evaluative skills relating to business across a number of industries</li> <li>To develop the learner's ability to recognise and reflect on the process of personal learning and development, which facilitates the enhancement of key personal, sociable and other transferable skills</li> <li>To encourage the learner's self-reflection, analytical, intellectual and transferable skills.</li> </ol> <strong>Learning Objectives</strong>After successful completion of Level 4 Certificate in Business Management the learners will be able to; <ul> <li>To understand and apply the principles of leadership in a business environment</li> <li>Review and apply the principles of business management within industry</li> <li>To understand and apply the principles of management in a specific environment</li> <li>To improve the employability of learners by allowing them to explore the relationship between management theories and their practical application in the business world.</li> <li>Analyse problem-solving techniques specific to business and industry</li> <li>Select, collate, review and analyse information from a wide range of sources</li> <li>Effectively use verbal and communication skills</li> <li>Work independently and as part of a team</li> <li>Manage one's own personal development and growth.</li> </ul> <strong>Qualification structure of Business Management Level 4</strong>The qualification is made up of 6 units. 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Sales Executive at Bahrain Telecommunication Company. Please apply or share https://jobs.laimoon.com/jobs/externalview/43132744' $emailText = 'Hiring now! Sales Executive at Bahrain Telecommunication Company. 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Hiring company
Bahrain Telecommunication Company
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Graphic Design Business Basics International Open AcademyAED 75
AED 241Duration: 30 To 120 Hours -
Business Management Level 4 RQF Inspire London CollegeAED 4,381
AED 7,103Duration: 4 To 12 Months
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