Job details
Front Desk Supervisor location Farwaniya, Al Farwaniyah, Kuwait category Hotel Waldorf Astoria Kuwait City Full-time HOT0AHHE Posted: Mar 31st 2024 JOB DESCRIPTION A Front Desk Supervisor assists in management of daily Front Office operations and works with customers and Guests as part of a project used to demonstrate capabilities required in the hotel management sector. As a Front Desk Supervisor, you will assist in management of daily Front Office operations and work with customers and Guests as part of a project used to demonstrate capabilities required in the hotel management sector. A Front Desk Supervisor Intern is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards: Supervise the efficient operations of reception including check in/out procedures Support team members in handling guest requests and enquiries to ensure a positive outcome is achieved Ensure that both the Front Office Manager and Reception Supervisors are kept fully aware of any relevant feedback from Guests and/or other departments Demonstrate a high level of customer service at all times Advise team of any special events or VIP Guests in the hotel for events or for general accommodations Understand thoroughly all hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties Monitor the appearance, standards and performance of the Front Office Team with an emphasis on training and teamwork Maximize room occupancy and use up-selling techniques to promote hotel services and facilities Ensure Team Members have current knowledge of all room categories, room rates, packages, promotions, local area and other general product knowledge necessary to perform their duties Demonstrate positive leadership characteristics, which inspire Team Members to exceed standards Act in accordance with fire, health and safety regulations and follow the correct procedures when required Act in accordance with policies and procedures when working with front of house equipment and property management systems Follow and adhere to company brand standards Assist other departments wherever necessary and maintain good working relationships with Team Members Work with your Manager to identify a specific project to complete during your internship placement Front Desk Supervisor serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow: Previous experience in a customer-focused industry Desire to progress within the Hospitality industry Positive attitude and good communication skills Commitment to delivering a high level of customer service Excellent grooming standards Ability to work on your own and as part of a team Competent level of IT proficiency It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: Previous supervisory experience Previous experience in the hotel industry Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! Location Al Blajat Street, Kuwait City, Al Ahmadi, Kuwait Category Hotel A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. As Guest Service Agent... Location Al Rai - Al Farwaniya - Kuwait, Farwaniya, Al Farwaniyah, 92000, Kuwait Category Hotel A Receptionist provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. As Receptionist, you will pro... Location Al Blajat Street, Kuwait City, Al Ahmadi, Kuwait Category Hotel A Receptionist provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. As Receptionist, you will pro... Location Al-Rai- 5th Ring Road, The Avenues Mall, Kuwait City, Al Ahmadi, Kuwait Category Hotel As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits,... Location Al Blajat Street, Kuwait City, Al Ahmadi, Kuwait Category Hotel Location Al Blajat Street, Kuwait City, Al Ahmadi, Kuwait Category Hotel Location Al Rai - Al Farwaniya - Kuwait, Farwaniya, Al Farwaniyah, 92000, Kuwait Category Hotel Location Al Rai - Al Farwaniya - Kuwait, Farwaniya, Al Farwaniyah, 92000, Kuwait Category Hotel An Assistant Spa Manager is responsible for assisting the Spa Manager with operations, team management, and training to deliver an excellent Guest and Member experience while helping to achieve annual... Location Al Blajat Street, Kuwait City, Al Ahmadi, Kuwait Category Hotel #J-18808-Ljbffr
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A Front Desk Supervisor Intern is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards: <br> Supervise the efficient operations of reception including check in/out procedures Support team members in handling guest requests and enquiries to ensure a positive outcome is achieved Ensure that both the Front Office Manager and Reception Supervisors are kept fully aware of any relevant feedback from Guests and/or other departments Demonstrate a high level of customer service at all times Advise team of any special events or VIP Guests in the hotel for events or for general accommodations Understand thoroughly all hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties Monitor the appearance, standards and performance of the Front Office Team with an emphasis on training and teamwork Maximize room occupancy and use up-selling techniques to promote hotel services and facilities Ensure Team Members have current knowledge of all room categories, room rates, packages, promotions, local area and other general product knowledge necessary to perform their duties Demonstrate positive leadership characteristics, which inspire Team Members to exceed standards Act in accordance with fire, health and safety regulations and follow the correct procedures when required Act in accordance with policies and procedures when working with front of house equipment and property management systems Follow and adhere to company brand standards Assist other departments wherever necessary and maintain good working relationships with Team Members Work with your Manager to identify a specific project to complete during your internship placement <br> Front Desk Supervisor serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow: <br> Previous experience in a customer-focused industry Desire to progress within the Hospitality industry Positive attitude and good communication skills Commitment to delivering a high level of customer service Excellent grooming standards Ability to work on your own and as part of a team Competent level of IT proficiency <br> It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: <br> Previous supervisory experience Previous experience in the hotel industry <br> Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!<br> Location Al Blajat Street, Kuwait City, Al Ahmadi, Kuwait Category Hotel <br> A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. As Guest Service Agent... <br> Location Al Rai - Al Farwaniya - Kuwait, Farwaniya, Al Farwaniyah, 92000, Kuwait Category Hotel <br> A Receptionist provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. As Receptionist, you will pro... <br> Location Al Blajat Street, Kuwait City, Al Ahmadi, Kuwait Category Hotel <br> A Receptionist provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. As Receptionist, you will pro... <br> Location Al-Rai- 5th Ring Road, The Avenues Mall, Kuwait City, Al Ahmadi, Kuwait Category Hotel <br> As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits,... <br> Location Al Blajat Street, Kuwait City, Al Ahmadi, Kuwait Category Hotel Location Al Blajat Street, Kuwait City, Al Ahmadi, Kuwait Category Hotel Location Al Rai - Al Farwaniya - Kuwait, Farwaniya, Al Farwaniyah, 92000, Kuwait Category Hotel Location Al Rai - Al Farwaniya - Kuwait, Farwaniya, Al Farwaniyah, 92000, Kuwait Category Hotel <br> An Assistant Spa Manager is responsible for assisting the Spa Manager with operations, team management, and training to deliver an excellent Guest and Member experience while helping to achieve annual... <br> Location Al Blajat Street, Kuwait City, Al Ahmadi, Kuwait Category Hotel #J-18808-Ljbffr', 'course_qualifications' => null, 'global_location_id' => '116', 'gender' => '0', 'baseSalary' => null, 'salary_duration' => 'Monthly', 'job_type' => 'Full time', 'salaryFrom' => null, 'salaryTo' => null, 'currency_id' => null, 'hide_salary' => '0', 'benefits' => null, 'salary_type_id' => null, 'travel_type_id' => null, 'travel_id' => null, 'education_id' => null, 'education_background' => null, 'language_id' => null, 'position_level_id' => null, 'position_type' => null, 'number_of_staffs_mange' => null, 'experiance' => null, 'sales_experience' => null, 'sales_focus' => null, 'sales_cycle_id' => null, 'reporting_to' => null, 'otherAssignments' => null, 'otherConsiderations' => null, 'ideal_candidate' => null, 'company_info' => null, 'company_id' => '633', 'company_name' => 'Hilton', 'external_apply_url' => 'https://kw.jooble.org/external/-7257322052825034797?cpc=d0FU&utm_source=affiliate&utm_medium=laimoon_organic_kw&extra_ars_request_id=0fcc7d58ba5aacdc5ce55e858dade2fc', 'external_short_url' => '7257322052825034797', 'apply_url' => null, 'contributed' => '0', 'created' => '2024-04-21 03:02:20', 'published' => '2024-04-21 03:02:20', 'closed_time' => null, 'updated' => '2024-04-21 03:02:20', 'hideCompany' => null, 'hide_contact_info' => '0', 'application_count' => '0', 'closed' => '0', 'draft' => '0', 'rejected' => '0', 'deleted' => '0', 'moderated' => '1', 'boosted' => '0', 'rejectnote' => null, 'job_extended' => '0', 'purchased' => '0', 'seeder_id' => '113', 'source_id' => 'jooble', 'course_keywords' => null, 'shortlist_magic_applied' => '0', 'shortlist_magic_keywords' => null, 'living_in' => '0', 'age_limit' => null, 'is_managerial' => '0', 'application_email' => null, 'quality_score' => null, 'reopened' => '0', 'quality_type' => 'White', 'promoted' => '0' ), 'Recruiter' => array( 'first_name' => 'Jooble Jobs', 'last_name' => null, 'recruiter_type' => 'company' ), 'GlobalLocation' => array( 'id' => '116', 'display_name' => 'Kuwait', 'name_ar' => 'الكويت', 'country_id' => '116', 'Country' => array( [maximum depth reached] ) ), 'Company' => array( 'id' => '633', 'name' => 'Hilton', 'website' => 'http://jobs.hilton.com', 'verified' => '0', 'photo' => 'Hilton_1b5506e0-eded-11e9-9b8d-bbd3dc3836bd.jpeg', 'details' => null, 'display_details' => '' ), 'Industry' => array(), 'Tag' => array() ), 'jobsList' => array(), 'courses' => array(), 'promotedCourses' => array(), 'referer' => '/', 'urlKeyword' => 'Front ', 'profile' => array( 'locations' => array( (int) 2 => 'UAE' ), 'searchKey' => '', 'guest' => (int) 1, 'jobCount' => '12299', 'contributedJobCount' => '24', 'courseCount' => null ), 'askLogin' => true, 'jobLinkTitle' => 'Front ', 'renderSchema' => 'yes', 'title_for_layout' => 'Front Desk Supervisor jobs in Hilton in Kuwait.', 'page_description' => 'Apply to Front Desk Supervisor jobs in Hilton in Kuwait.Find similar vacancies, jobs and salary information in Kuwait.', 'locationForTitle' => 'Kuwait', 'currentJobCity' => array( 'id' => '116', 'display_name' => 'Kuwait', 'name_ar' => 'الكويت', 'country_id' => '116', 'Country' => array( 'name' => 'Kuwait', 'id' => '116', 'slug' => 'kuwait', 'code' => 'KW' ) ), 'jobCompanyPage' => array( 'CompanyPage' => array( 'id' => '564', 'title' => 'Hilton Hotels & Resorts', 'slug' => 'hilton-hotels-resorts', 'summary' => '<p> A global leader in hospitality with more than 530 hotels and resorts across six continents.</p> ', 'description' => '<p> As the most recognized name in the industry, travelers all over the world have been saying “Take me to the Hilton” for almost a century. 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As such, it is vital that you create the right first impression, to ensure that the business keeps existing customers and attracts new ones. By being able to do the job effectively, you can help your employer to increase their turnover and will deserve recognition for your efforts in the form of promotion or pay increases over time.<br /> <br /> To be a successful Receptionist you must have the right personality and possess technical skills, which come with training. In a competitive market, having the right qualifications can put you head and shoulders above your competition and ensure that you secure the best job or get the promotion you deserve. At Global Edulink, we are a leading UK training provider and can offer you the opportunity to earn a Certificate in Professional Reception Training (USA Standards) to boost your career prospects.<br /> <br /> Studying with Global Edulink has many advantages. 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An effective support service and study materials will build your confidence to study efficiently and guide you to secure your qualification.<br /> <br /> Please Note: This Course is Based on USA Standards.<br /> <br /> <strong>This course is perfect if you</strong> <ul> <li>Would like to get a job as a Receptionist</li> <li>Are a new or temporary Receptionist looking to secure better or more secure employment by learning or developing best practice skills</li> <li>Have experience as a Receptionist and want to further develop your existing skills</li> </ul> It is ideal for anyone wishing to work as a Receptionist, or who wants to progress to a career as a Personal Assistant, Administrative Assistant or to specialise in sales or marketing.<br /> <br /> <strong><em>If you want one-on-one sessions in a real classroom, please visit Professional Receptionist Level 2 Classroom Course.</em><br /> <br /> Course Curriculum</strong><br /> <br /> 1. 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As such, it is vital that you create the right first impression, to ensure that the business keeps existing customers and attracts new ones. By being able to do the job effectively, you can help your employer to increase their turnover and will deserve recognition for your efforts in the form of promotion or pay increases over time.<br /> <br /> To be a successful Receptionist you must have the right personality and possess technical skills, which come with training. In a competitive market, having the right qualifications can put you head and shoulders above your competition and ensure that you secure the best job or get the promotion you deserve. At Global Edulink, we are a leading UK training provider and can offer you the opportunity to earn a Certificate in Professional Reception Training (USA Standards) to boost your career prospects.<br /> <br /> Studying with Global Edulink has many advantages. 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An effective support service and study materials will build your confidence to study efficiently and guide you to secure your qualification.<br /> <br /> Please Note: This Course is Based on USA Standards.<br /> <br /> <strong>This course is perfect if you</strong> <ul> <li>Would like to get a job as a Receptionist</li> <li>Are a new or temporary Receptionist looking to secure better or more secure employment by learning or developing best practice skills</li> <li>Have experience as a Receptionist and want to further develop your existing skills</li> </ul> It is ideal for anyone wishing to work as a Receptionist, or who wants to progress to a career as a Personal Assistant, Administrative Assistant or to specialise in sales or marketing.<br /> <br /> <strong><em>If you want one-on-one sessions in a real classroom, please visit Professional Receptionist Level 2 Classroom Course.</em><br /> <br /> Course Curriculum</strong><br /> <br /> 1. Professional Receptionist Training Course Objectives<br /> 90: 90 Principle to Create a Powerful First Impression<br /> 3. Hot Telephone Tips<br /> 4. Get the Facts- Ask the Right Questions<br /> 5. Discuss Solutions- Learning to Listen<br /> 6. 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Hiring company
Hilton
-
Professional Receptionist Global EdulinkAED 226Duration: Upto 2 Hours
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Medical Transcrption John AcademyAED 90Duration: Upto 2 Hours
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