Job details
About the role The Community Operations organization at Uber is responsible for delivering world-class customer support to riders, drivers, eaters, and couriers, and Uber's Centers of Excellence (COEs) are contact management centers dedicated to making that happen 24/7. At our COEs, we hire Community Support Representatives, Managers, and many other important roles to support business needs and continued growth. Employees in the customer operations teams are responding to tickets submitted virtually by customers and offering in-person customer support. Basic Qualifications
Preferred Qualifications
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Notice (8): Use of undefined constant border - assumed 'border' [APP/View/Jobs/externalview.ctp, line 206]Code Context'title'=> empty($job['Company']['hideName']) ? $job['Company']['name'] : 'Confidential Company',
'alt'=> empty($job['Company']['hideName']) ? $job['Company']['name'] : 'Confidential Company',
border=>"0"
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'https://jobs.laimoon.com/', 'themeUrl' => 'https://jobs.laimoon.com/', 'siteUrl' => 'https://jobs.laimoon.com/', 'staticUrl' => 'https://cdn.laimoon.com/jobs/', 'langCode' => 'en', 'pageScripts' => array( (int) 0 => 'page_script' ), 'pageName' => 'externalview', 'courseUrl' => 'https://courses.laimoon.com/', 'onlineCourses' => array( (int) 0 => array( 'Course' => array( [maximum depth reached] ), 'CourseProvider' => array( [maximum depth reached] ), 'CourseTranslation' => array( [maximum depth reached] ), 'Profile' => array([maximum depth reached]) ), (int) 1 => array( 'Course' => array( [maximum depth reached] ), 'CourseProvider' => array( [maximum depth reached] ), 'CourseTranslation' => array( [maximum depth reached] ), 'Profile' => array([maximum depth reached]) ) ), 'job' => array( 'Job' => array( 'id' => '43109418', 'contact_id' => '3773199', 'recruiter_id' => '74726', 'job_function_id' => null, 'title' => 'Customer Support Representative - Rides - German speaker.', 'vacancies' => null, 'job_type_id' => null, 'description' => null, 'pay_status' => 'Free', 'external_job_description' => '<b> About the role <p></p> The Community Operations organization at Uber is responsible for delivering world-class customer support to riders, drivers, eaters, and couriers, and Uber's Centers of Excellence (COEs) are contact management centers dedicated to making that happen 24/7. At our COEs, we hire Community Support Representatives, Managers, and many other important roles to support business needs and continued growth. Employees in the customer operations teams are responding to tickets submitted virtually by customers and offering in-person customer support. <p></p><b> Basic Qualifications </b><ul><li> Fluent in German </li><li> Good knowledge of English (written and spoken). </li><li> Currently living in Lisbon or willing to move. </li><li> Availability to work in rotating shifts from Monday to Sunday (crucial). </li><li> Outstanding reading comprehension and writing skills. 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This comprehensive Customer Service Training Practice training program is your ultimate guide to a successful career in this field. Whether you're a seasoned professional seeking to refine your expertise or a newcomer eager to jumpstart your career, Customer Service Training Practice Online Training has everything you need to excel.<br /> <br /> <strong>With this Customer Service Training Practice course, you will get a CPD-accredited PDF certificate and our exclusive student ID card absolutely free.</strong><br /> <br /> In this Customer Service Training Practice, you'll master the core skills of this sector, transforming from novice to confident expert. You will learn from industry experts, ensuring this immersive programme will ignite your creativity and fuel your problem-solving prowess with interactive exercises. And the reward? A coveted CPD-accredited certificate to showcase your newfound expertise. 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This comprehensive Customer Service Training Practice training program is your ultimate guide to a successful career in this field. Whether you're a seasoned professional seeking to refine your expertise or a newcomer eager to jumpstart your career, Customer Service Training Practice Online Training has everything you need to excel.<br /> <br /> <strong>With this Customer Service Training Practice course, you will get a CPD-accredited PDF certificate and our exclusive student ID card absolutely free.</strong><br /> <br /> In this Customer Service Training Practice, you'll master the core skills of this sector, transforming from novice to confident expert. You will learn from industry experts, ensuring this immersive programme will ignite your creativity and fuel your problem-solving prowess with interactive exercises. And the reward? A coveted CPD-accredited certificate to showcase your newfound expertise. 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Our expert trainers will assess your assignment and give you feedback after you submit it. After passing the Customer Service Training Practice exam You will be entitled to claim a PDF certificate accredited by CPD Quality standards completely free and a Hard copy certificate at the cost of £24.<br /> <br /> <strong>Description </strong><br /> <br /> <strong>Course Curriculum of Customer Service Training Practice Course:</strong> <ul> <li>WHY Customer Service Is CRITICAL To Your Business! </li> <li> Good Isn’t Good Enough! </li> <li> We Are ALL in the “Helping Field” </li> <li> Providing “Concierge” Level Of Service </li> <li> The 5 Tenets Of TQM </li> <li> How To Boost Customer Satisfaction </li> <li> How To Avoid The 10 Deadly Sins Of Customer Service! </li> <li> More Money $$$ – Through Customer Retention </li> <li> How Much Is A Customer Worth? $$$ </li> <li> Do You Understand Your Customer? </li> <li> Dealing With Difficult Customers </li> <li> “LEAP” Into Customer Service! </li> <li> Exceptional Phone Service </li> <li> WHY Customers Buy From YOU! $$$ </li> <li> BONUS LECTURE!!! 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Start getting the benefits by enrolling today!<br /> <br /> <strong>Why Choose Lead Academy:</strong> <ul> <li>Lifetime Access</li> <li>High-quality e-learning study materials </li> <li>The UK and globally recognised qualification</li> <li>Self-paced, no fixed schedules</li> <li>24/7 customer support through email</li> <li>Available to students anywhere in the world</li> <li>No hidden fee</li> <li>Study in a user-friendly, advanced online learning platform</li> </ul> <strong>Who is this course for?</strong><br /> <br /> This comprehensive Customer Service course is suitable for anyone looking to improve their job prospects or aspiring to accelerate their career in this sector and want to gain in-depth knowledge of customer service.<br /> <br /> <strong>Certification</strong><br /> <br /> On successful completion of the Customer Service course, you will be eligible to obtain a verifiable certificate as proof of your new qualification. 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This accredited course will give you a competitive advantage in your career, making you stand out from all other applicants and employees.<br /> <br /> As one of the leading course providers and most renowned e-learning specialists online, we’re dedicated to giving you the best educational experience possible. This course is crafted by industry expert, to enable you to learn quickly and efficiently, and at your own pace and convenience.<br /> <br /> <strong>How Will I Benefit?</strong> <ul> <li>Boost your career in customer service</li> <li>Deepen your knowledge and skills in your chosen field just in hours not years!</li> <li>Study a course that has been designed by industry professionals.</li> <li>Save money and time by studying your convenient time</li> <li>Have access to a tutor whenever you are in need</li> </ul> So, what are you thinking about! Start getting the benefits by enrolling today!<br /> <br /> <strong>Why Choose Lead Academy:</strong> <ul> <li>Lifetime Access</li> <li>High-quality e-learning study materials </li> <li>The UK and globally recognised qualification</li> <li>Self-paced, no fixed schedules</li> <li>24/7 customer support through email</li> <li>Available to students anywhere in the world</li> <li>No hidden fee</li> <li>Study in a user-friendly, advanced online learning platform</li> </ul> <strong>Who is this course for?</strong><br /> <br /> This comprehensive Customer Service course is suitable for anyone looking to improve their job prospects or aspiring to accelerate their career in this sector and want to gain in-depth knowledge of customer service.<br /> <br /> <strong>Certification</strong><br /> <br /> On successful completion of the Customer Service course, you will be eligible to obtain a verifiable certificate as proof of your new qualification. This means that you/your employer can verify your qualification through our website. Certificate can be obtained in PDF version at a cost of £10, and there is an additional fee to obtain a printed copy certificate which is £29.<br /> <br /> <strong>Career path</strong><br /> <br /> This Customer Service course opens a brand new door for you to enter the relevant job market and also provides you with the chance to accumulate in-depth knowledge at the side of needed skills to become flourishing in no time. 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At our COEs, we hire Community Support Representatives, Managers, and many other important roles to support business needs and continued growth. Employees in the customer operations teams are responding to tickets submitted virtually by customers and offering in-person customer support. <p></p><b> Basic Qualifications </b><ul><li> Fluent in German </li><li> Good knowledge of English (written and spoken). </li><li> Currently living in Lisbon or willing to move. </li><li> Availability to work in rotating shifts from Monday to Sunday (crucial). </li><li> Outstanding reading comprehension and writing skills. 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Hiring company
Uber
-
Customer Service Academy for Health & FitnessAED 46Duration: Upto 4 Hours
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Customer Service Diploma Lead AcademyAED 92
AED 1,469Duration: Upto 1 Hour
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