Job details
About the Role The Community Operations organization at Uber is responsible for delivering extraordinary customer support to riders, drivers, eaters, and couriers, and Uber's Centers of Excellence (COEs) are contact management centers dedicated to making that happen 24/7. At our COEs, we hire Community Support Representatives, Managers, and many other important roles to support business needs and continued growth. Employees in the customer operations teams are responding to tickets submitted virtually by customers and offering in-person customer support! What You Will Do
Basic Qualifications At least 6 months of experience in retail, hospitality, or customer service in person or contact center environment Comfortable operating in multiple modalities French proficiency is required Fluent in English Bonus points B2B experience is nice to have
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'alt'=> empty($job['Company']['hideName']) ? $job['Company']['name'] : 'Confidential Company',
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null, 'job_type_id' => null, 'description' => null, 'pay_status' => 'Free', 'external_job_description' => '<b> <b> About the Role </b> <p></p> The Community Operations organization at Uber is responsible for delivering extraordinary customer support to riders, drivers, eaters, and couriers, and Uber's Centers of Excellence (COEs) are contact management centers dedicated to making that happen 24/7. At our COEs, we hire Community Support Representatives, Managers, and many other important roles to support business needs and continued growth. 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This course will provide you with a comprehensive understanding of Customer Service Training: Managing Customer Service through key ideas, strategies, and in-depth information. This Customer Service Training: Managing Customer Service course will teach you real-world information and expertise from industry professionals and practitioners.<br /> <br /> This course is fully an online course; you can start your learning from anywhere in the world. All you need is just a smartphone, tablet, laptop or any other device with an internet connection.<br /> <br /> After successfully completing the course, you will gather all knowledge about this course, and you will get a recognition PDF certificate which is free of cost (price included in the course price). The certificate will enable you to add more value to your CV in order to stand out in the employment market or job market. In short, the Title Course is the ideal course for advancing your career. So, what are you holding out for? Enrol the course now!<br /> <br /> <strong>Special Offer</strong> <ul> <li>Learner will get Free Certificate</li> <li>No Extra fees</li> <li>Lifetime Course Access</li> </ul> <strong>Why Choose the Customer Service Training ourse?</strong> <ul> <li>Developed by Qualified Professionals With Updated Materials</li> <li>24/7 Learning Support and Assistance</li> <li>Course completion free PDF certificate</li> <li>High-quality E-learning Study Materials</li> <li>No Hidden Fees or Exam Charges</li> <li>Access the Course Anywhere in the World</li> <li>Self Paced Learning and Laptop, Tablet, Smartphone Friendly</li> </ul> <strong>Customer Service Management<br /> <br /> Course Curriculum<br /> <br /> Module 01: Six Critical Elements</strong> <ul> <li>Element One: A Customer Service Focus</li> <li>Element Two: Defined in Your Organisation</li> <li>Element Three: Given Life by the Employees</li> <li>Element Four: Problem Solving</li> <li>Element Five: Measure It</li> <li>Element Six: Reinforce It</li> </ul> <strong>Module 02: Understanding Leadership</strong> <ul> <li>About Leadership</li> <li>Understanding Your Comfort Zone</li> <li>Managing Performance</li> <li>Servant Leadership</li> <li>Onboarding and Orientation</li> </ul> <strong>Module 03: Five Practices of Leadership</strong> <ul> <li>Challenging, Inspiring and Enabling</li> <li>Modelling and Heart</li> </ul> <strong>Certification</strong><br /> <br /> By the successful completion of the course, the learner will instantly receive an E-Certificate, which is free of cost. 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Customer Support Representative - U4B - French Speaker. at Uber. Please apply or share https://jobs.laimoon.com/jobs/externalview/43109374' $emailText = 'Hiring now! Customer Support Representative - U4B - French Speaker. at Uber. 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Hiring company
Uber
-
AED 49
AED 955Duration: Upto 3 Hours -
Customer Service Management Course LineAED 88
AED 1,028Duration: Upto 2 Hours
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