Home Egypt Senior Datacenter Engineer

Home Egypt Senior Datacenter Engineer

Senior Datacenter Engineer

Full time at Giza Systems in Egypt
Posted on April 20, 2024

Job details

Job Description

Support Engineer, you will assume a leadership role within the service desk team, providing technical expertise and support to end-users while ensuring the smooth operation of IT services. Your responsibilities will encompass advanced troubleshooting, mentoring junior team members, and contributing to the continuous improvement of IT support processes: Server Management:
  • Install, configure, and maintain server hardware and software.
  • Monitor system performance, troubleshoot issues, and ensure optimal server operation.
Network Administration:
  • Manage and maintain network infrastructure, including routers, switches, and firewalls.
  • Implement and troubleshoot network protocols and services.
Security:
  • Implement and enforce security measures to protect systems and data.
  • Monitor for security breaches and respond to incidents promptly.
Backup and Recovery:
  • Establish and maintain backup and recovery procedures for critical systems and data.
  • Test and verify backups to ensure data integrity.
User Account Management:
  • Administer user accounts, permissions, and access rights.
  • Ensure compliance with security policies for user authentication and authorization.
Software Installation and Updates:
  • Install, configure, and update software applications and system utilities.
  • Evaluate and test new software releases for compatibility.
Technical Support:
  • Provide technical support to end-users, resolving hardware and software issues.
  • Collaborate with helpdesk and support teams for incident resolution.
Monitoring and Reporting:
  • Implement monitoring tools to track system performance and generate reports.
  • Proactively identify and address potential issues before they impact operations.

Skills

  • Technical skills , and team leading skills ,team player
  • Good communication, presentation & interpersonal skills

Preferred Candidate

Career Level
Mid Career
Years of Experience
Min: 6 Max: 12
Degree
Bachelor's degree / higher diploma

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