Senior Sales and Services Executive - South - (H135/136-04)
Job details
About the job Senior Sales and Services Executive - South - (H135/136-04) Job Description The senior sales representative's responsibilities include analyzing industry trends to identify ways to improve company products, ensuring that customers are satisfied with the company products or services purchased, as well as submitting account plans and sales reports to higher management. You should also be able to resolve customer complaints promptly. To be successful as a Senior Sales and Services executive, you should be persuasive and able to build rapport with customers.
- Identifying promising prospects through cold-calling, networking, and customer referrals.
- Ensuring that all sales administration and customer service activities run smoothly.
- Providing overall guidance to newly recruited Sales Representatives.
- Maintaining accurate records of the total number of sales made, potential and existing customers, as well as sales employee performance evaluations.
- Assisting newly recruited or less experienced Sales Representatives in answering technical questions posed by customers.
- Analyzing sales metrics to determine whether current sales strategies are effective.
- Conducting in-depth research on competitors' products, pricing, and market success to gain insight into customer preferences and interests.
- Identify prospective customers, lead generation and conversion.
Apply safely
To stay safe in your job search, information on common scams and to get free expert advice, we recommend that you visit SAFERjobs, a non-profit, joint industry and law enforcement organization working to combat job scams.
