PS Operations Analyst

RingCentral, Inc. is a US-based company engaged as a global provider of cloud unified communications and collaboration solutions. It is being serviced in the Philippines by its off-shore partner Acquire Asia Pacific Philippines, Inc.  About RingCentral RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone(MVP) global platform. More flexible and cost effective than legacy on-premises PBX and video conferencing systems that it replaces, RingCentral empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral is headquartered in Belmont, California, and has offices around the world. RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. What we offer:  RingCentral offers perks and benefits for all aspects of your work/life: Hybrid Work Setup Arrangement until further notice HMO coverage on Day 1 for the employee Personal Time Off Performance-based incentives (e.g. MBO, commission, etc.) Employee Assistance Program (EAP) under Workplace Options with free counseling sessions available 24/7 Mental Health support and unlimited free sessions with a Psychologist through Mind You Meditation guidance through Headspace Resources for parents and employees with special needs children through Whil Fun wellness and employee engagement programs It’s not everyday that you consider starting a new career. We’re RingCentral, and we’re happy that someone as talented as you is considering this role. First, a little about us, we’re the global leader in cloud-based communications and collaboration software. We are fundamentally changing the nature of human interaction—giving people the freedom to connect powerfully and personally from anywhere, at any time, on any device. We’re a $1.5 billion company that’s growing at 30+% annually and we’re expanding our Professional Services Operations Team to make sure we stay ahead of the competition. We’re currently looking for: PS Operations Analyst We are looking for an Operations Analyst to support the operations of our Enterprise Support and other Monthly Recurring Revenue (MRR) segment of the Quote-to-Cash process. Key responsibilities (but not limited to) are: 1. Maintaining tracker with up-to-date status of contractual terms (new & renewals) 2. Keeping Sales Force updated with new and renewal contracts 3. Monthly reporting to proactively review upcoming renewals and terminations 4. Process intake for new contracts and renewals 5. Support process development and enhancements 6. Conduct analysis on related topics and provide insights to the business leadership To succeed in this role you must have experience in:  2+ years experience working with Sales Force, Excel, Microsoft Office, and Google Sheets 2+ years experience working with Sales Teams and Sales Operations 1+ years experience supporting Quote-to-Cash process Desired Qualifications: Strong fluency with Microsoft Office and Sales Force Passion for new ideas with building and revising end to end processes to align with the current needs of the business. Ability to be agile, flexible, and adjust as needed with a sense of urgency Excellent written, verbal, and presentation skills Self-motivated individual capable of working in a fast-paced, dynamic environment Detail and results oriented; skilled at both planning and hands-on execution Ability to excel in a collaborative, team-oriented environment By completing your application for this role, you: Agreed that the information collected through this site will only be processed with your prior consent and for the purpose of facilitating your employment opportunities RingCentral, Inc . (NYSE: RNG) is a leading provider of global enterprise cloud communications, collaboration, and contact center solutions. More flexible and cost-effective than legacy on-premises systems, the RingCentral platform empowers employees to Work as OneTMfrom any location, on any device, and via any mode to better serve customers, improving business efficiency and customer satisfaction. The company provides unified voice, video meetings, team messaging, digital customer engagement, and integrated contact center solutions for enterprises globally. RingCentral’s open platform integrates with leading business apps and enables customers to easily customize business workflows. RingCentral is headquartered in Belmont, California, and has offices around the world. #J-18808-Ljbffr