English Technical Support Agents -Q124
Full time
at NOK Human Capital
in
Egypt
Posted on April 20, 2024
Job details
Job Description
About the job English Technical Support Agents -Q124NOK Human Capital is hiring "Technical Support Agents" for a multinational contact center located in Smart Village -6th October Job Description: -Manage large amounts of incoming phone calls -Identify and assess customers needs to achieve satisfaction -Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Requirements: -Graduates -Excellent/ Fluent English speakers -Technical Experience, training, courses or knowledge is a must -Max age: 40 -Flexible with rotational & night shifts
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