Mortgage Loan Review Specialist

Come Build a Better Financial Future for all Canadians At Neo, we're building a more rewarding financial experience for all Canadians.Life at a rapidly expanding tech startup is demanding, exhilarating, and not for everyone.From world-class creative minds to brilliant engineers, it's high-performing people that make Neo a workplace with passion and purpose.Since being founded in 2019, Neo has built incredible traction and is one of the fastest growing fintechs in Canada.LinkedIn's Top Startup in Canada for 2022 and 2023Top-ranked mobile apps and credit cardsCanada's top-rated credit cardTeam of 700+ people1M+ customers in 3 years 11K+ retail partnersHigh Performance at NeoWe recruit, hire, and build our company culture around these attributes:Teamwork: We trust, respect, encourage, and show up for each other — through good times and hard. We're on this mission not just for ourselves, but also for the people we work with — and ultimately, for our customers.Ownership: We all have a stake in Neo's success — so we go out of our way to do what needs to get done. We hold ourselves accountable to deliver on our commitments — to our customers, to our partners, and to our team. When we fall short, we find a way to do better in the future.Professional Integrity: We're asking millions of Canadians to trust us with their hard-earned money — so we hold ourselves (and each other) to the highest standards of integrity.The RoleReporting to the Senior Manager, Quality Control & Reporting, the Mortgage Loan Review Specialist is responsible for reviewing the quality of residential mortgage files prior to funding. This includes reviewing documentation, rationale, accuracy, and completeness of information provided in support of a file. The review is supported by established policies, guidelines, and procedures.What you will be doing:You're ensuring each file complies with the underwriting standards and guidelines prior to fundingYou're performing a pre-funding review/audit of files and providing approval for funding, or providing observations or findings to the UnderwritersYou're addressing and overseeing the appropriate corrections of any errorsYou're ensuring turnaround times, service levels and priorities are met for the timely funding of filesYou're providing collaborative feedback regarding interpretation of guidelines, policies, and procedures to the Underwriting teamYou're recommending best practices on Strategic Initiatives and Quality Control, with the goal of improving internal processes and proceduresAssisting Senior Manager, Quality Control & Reporting to prepare reports to be presented to management. Who we are looking for:You have 2+ years residential underwriting and/or audit or Quality Control/Quality Assurance and/or Loan review experience in the Canadian residential mortgage industryYou have an ability to thrive in a constantly changing environment and to perform well in a high volume, high intensity environmentYou have strong problem-solving skills and the ability to proactively identify risks, and recommend solutionsYou're a strong team player who is resourceful and a proactive self-starter, with the ability to manage multiple priorities and concurrent deadlinesYou have a clear understanding of the Canadian Mortgage Lending regulationsYou have a clear understanding of Federally Regulated Mortgage Insurers (FRMI) requirements and guidelines.You have strong communication skills, written and verbalYou have the proven ability to foster relationships and the ability to negotiate effectively with intermediariesYou're able to understand financial statements and assess financial viabilityYou're self-driven and motivated, with the ability to work both independently and in a team environmentBe highly organized and have exceptional attention to detail/accuracyA post-secondary degree or diploma in a business-related field is an assetWorking at NeoJoining Neo means betting on yourself and discovering your full potential. As individuals and as a team, we continually challenge ourselves and each other to do our best work. We're making change happen at a rapid pace — providing endless opportunities to sharpen your skills, expand your knowledge, and find new solutions to complex problems. That means rapid career progression and constant learning opportunities.The people who thrive at Neo are resourceful, relentless, and want to win. We hold ourselves to high standards, because we're on a mission that matters — to transform financial services for the better. If that's what you're looking for, read on.We trust, respect, and show up for each other. That means truthful conversations, frequent feedback, and working with people who push you to be your best. We're evolving quickly as an organization, we work together in person, and the pace of progress isn't for everyone. That's why we're looking for change-makers who love a challenge — who would rather blaze a trail through uncertainty than travel a well-paved road.Our team members earn meaningful equity in the company through stock options — so Neo's growth benefits everyone who helps make it happen. That also means taking on more responsibility than you may have had at your last job. We don't get hung up on job titles or hierarchy — we're focused on doing what it takes to accomplish our mission.Check out these videos from our employees to learn more about Working at Neo.Apply with Us We believe in equal opportunity, and are committed to creating an inclusive climate where everyone can thrive. Customers trust us with their finances, so successful candidates for this position will be required to undergo a security screening, including a criminal records check and a credit check. Technology, Information and Internet