Job details
Service Desk and Service Desk lead (MAC)
Help Desk & IT Support (Information & Communication Technology) Job Summary: The Office Technical Support Specialist will provide technical support, advice, and assistance to end users of CLIENT (GTP/TFT/WGC) with technical, hardware, and software system problems. This includes working on site to modify, install, clean, and repair computer software and hardware. Key Responsibilities:- Handle Active Directory Account from creation to end user support
- Create GPO on Active Directory account.
- Assign users to different OU’s in Active Directory upon IS approval
- Handle DHCP Server tasks such as IP reservation and disconnecting users with high internet consumption
- Handle Google account tasks such as creation, end user support, auditing, reading logs, and investigations.
- Coordinate the creation of CAG accounts with the counterpart on client Side.
- Install approved applications on end user’s laptops.
- Provide remote support to employees outside the office.
- Perform basic network troubleshooting and coordination with L2 Support
- Perform basic application troubleshooting and coordination with L2 Support
- Administer door and fingerprint access, including extraction of user and login data.
- Deploy LFA (Installation) (MAC and Windows) / Implement Blanco/Laptop
- Create, deactivate, and reset LDAP accounts.
- Possess a high level of knowledge in MAC Configuration (e.g., installation, basic troubleshooting)
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This includes working on site to modify, install, clean, and repair computer software and hardware. </p><p><b> Key Responsibilities: </b></p><ul><li> Handle Active Directory Account from creation to end user support </li><li> Create GPO on Active Directory account. </li><li> Assign users to different OU’s in Active Directory upon IS approval </li><li> Handle DHCP Server tasks such as IP reservation and disconnecting users with high internet consumption </li><li> Handle Google account tasks such as creation, end user support, auditing, reading logs, and investigations. </li><li> Coordinate the creation of CAG accounts with the counterpart on client Side. </li><li> Install approved applications on end user’s laptops. </li><li> Provide remote support to employees outside the office. </li><li> Perform basic network troubleshooting and coordination with L2 Support </li><li> Perform basic application troubleshooting and coordination with L2 Support </li><li> Administer door and fingerprint access, including extraction of user and login data. </li><li> Deploy LFA (Installation) (MAC and Windows) / Implement Blanco/Laptop </li><li> Create, deactivate, and reset LDAP accounts. </li><li> Possess a high level of knowledge in MAC Configuration (e.g., installation, basic troubleshooting)</li></ul> Your application will include the following questions: <p> What's your expected monthly basic salary? </p><p> How much notice are you required to give your current employer? </p><h3> Report this job advert </h3><p> Don’t provide your bank or credit card details when applying for jobs. </p><p> Researching careers? 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Service Desk and Service Desk lead (MAC) at Collabera . Please apply or share https://jobs.laimoon.com/jobs/externalview/43023113' $emailText = 'Hiring now! Service Desk and Service Desk lead (MAC) at Collabera . 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Hiring company
Collabera
About Collabera
Collabera is ranked amongst the top 10 Information Technology (IT) staffing firms in the U.S., with more than $525 million in sales revenue and a global presence that represents approximately 12,000+ professionals across North America (U.S., Canada), Asia Pacific (India, Philippines, Singapore, Malaysia), and Europe (Ireland, Netherlands, Poland, United Kingdom). We support our clients with a strong recruitment model and a sincere commitment to their success, which is why more than 75% of our clients rank us amongst their top three staffing suppliers.
Not only are we committed to meeting and exceeding our customer's needs, but also are committed to our employees' satisfaction as well. We believe our employees are the cornerstone of our success and we make every effort to ensure their satisfaction throughout their tenure with Collabera. As a result of these efforts, we have been recognized by Staffing Industry Analysts (SIA) as the "Best Staffing Firm to Work For" for five consecutive years since 2012. Collabera has over 50 offices across the globe with a presence in ten countries and provides staff augmentation, managed services and direct placement services to global 2000 corporations.
For consultants and employees, Collabera offers an enriching experience that promotes career growth and lifelong learning. Visit www.collabera.com to learn more about our latest job openings.
Awards and Recognitions
--Staffing Industry Analysts: Best Staffing Firm to Work For (, 2012)
--Staffing Industry Analysts: Largest U.S. Staffing Firms ()
--Staffing Industry Analysts: Largest Minority Owned IT Staffing Firm in the US.
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https://ph.jooble.org/external/1253392994223059923?cpc=d0FU&utm_source=affiliate&utm_medium=laimoon_organic_ph&extra_ars_request_id=17a56c072f331a04a693568a6a31cf09