CUSTOMER COORDINATOR
Job details
Al Babtain Group was founded in 1948,our group was built on the values of integrity and commitment, driven by passion. True to the vision of our founders, today we represent some of the world’s leading brands, spanning from the USA to the Far East. Over the years, we have expanded our operations to include automotive, Information Technology, investment, industrial and finance, establishing a strong footprint in each sector with best practices. In key segments such as Nissan Middle East, we have earned the distinction of being a market leader, commanding the highest market share. Furthermore, we have an active investment division that explores opportunities in the real estate sector, focusing on leisure, residential and commercial projects in the neighboring countries. This provides us with a steady stream of additional revenues. We enter new markets after in-depth research and thorough due diligence, followed by building of partnerships with leading players in the field. The responsibilities of the Customer Coordinator include but are not limited to:
- Maintain Record of Contact with Clients
- Collaborate with Sales Team to Provide Excellent Client Experience
- Serves visitors by greeting, welcoming, and directing them appropriately.
- Notifies company personnel of visitor arrival.
- Maintains security and telecommunications system.
- Informs visitors by answering or referring inquiries.
- Directs visitors by maintaining employee and department directories.
- Maintains security by following procedures, monitoring logbook, and issuing visitor badges.
- Operates telecommunication system by following manufacturer’s instructions for house phone and console operation.
- Keeps a safe and clean reception area by complying with procedures, rules, and regulations.
- Supports continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.
- Contributes to team effort by accomplishing related results as needed.
- Telephone Skills
- Verbal Communication Skills
- Customer Focus
- Informing Others
- Teamwork player
- Multi-tasking
- University/college degree is an asset
- Minimum 1 year in similar position or related to business.
- Familiarity with phone systems
- Previous experience with Microsoft Office software preferred
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