Account Executive

SysAid, a pioneering SaaS firm in Enterprise Service Management, is celebrated for innovation and industry leadership. Featured in Gartner's ITSM Magic Quadrant and honored with AWS's Rising ISV Star Award, we serve 4,000+ clients spanning 140 countries, impacting over 9 million daily users. Our commitment? Revolutionizing Enterprise Service Management with Generative AI.We seek a proactive and relationship-driven Account Executive responsible for spearheading growth initiatives within our SMB client network. Your main duties will include identifying expansion opportunities, nurturing existing relationships, and leveraging these connections to broaden your network, driving account growth.Key Responsibilities:Cultivate relationships with existing SMB clients and innovatively enhance expansion performance through creative strategies.Create and deliver compelling product and service presentations to existing customers to drive growth. Identify growth opportunities, engage with existing customers, deliver presentations, and drive closure on business opportunities.Demonstrate proficiency in technical problem-solving and possess strong technical adaptability skills.Follow-up on marketing & CSM generated leads to build the expansion sales pipeline. Identifying opportunities in your customer base to proactively build your own sales pipeline.Qualifications3+ years of quota-carrying SaaS/B2B software sales experience.1+ years experience in AI sales (desirable).Experience managing the sales cycle end to end.Self-motivated, resilient, and a collaborative mindset.A strong sales presence on the phone and remote web sessions (Demo) and great presentation skills.Ability to multitask, prioritize, and manage time effectively.Excel in a high-paced setting while managing a diverse customer base efficiently.Key Performance Indicators (KPIs):Exceed monthly and annual quotas. Manage a sales pipeline to 3X quota Effectively plan and execute growth opportunities.Commitment to continuous learning and professional growth.Competencies:Expertise in B2B salesCustomer service excellenceNegotiation skillsTechnical proficiencyTime Management skillsExceptional interpersonal skillsTools and Technology:CRM proficiencySales Engagement toolsConversational Intelligence toolsOffice SuitesCompany Culture:A results-oriented mindset.A fast-paced work environment where mutual support is integral.A data-driven approach to decision-making.A collective mission to revolutionize ITSM with AI.Career Development:A clear path for advancement in various markets and verticals.The opportunity to explore a structured sales management training career track. Software Development