Desktop Support, Financial Services
Full time
at ConnectedGroup Limited
in
Hong Kong
Posted on April 18, 2024
Job details
To work in the Support team, you will be responsible to work with a variety of technical engineers and to provide L1 technical support Responsibilities
- Responsible for L1 effective provisioning, installation/configuration, operation, and maintenance of infrastructure systems
- Provide trade floor support for traders
- Perform IT security control review and support to manage Cybersecurity/security related projects
- Installation, configuration, operation, and maintenance of Windows and Linux
- Manage disaster recovery planning (Data backup and restoration, DR plan update and conduct annual DR drill)
- Support ad hoc projects and other IT members
- Bachelor degree or above in Information Systems or Computer Science
- 2 years or above in supporting IT infrastructure within financial services
- Familiar with system, storage, identify and access management, O365, VMWare and cloud services; e.g. Active Directory, Linux, Microsoft Windows etc.
- Holder of CISSP / MCSE / CCNA/ CCNP / ITIL / PMP qualifications is a big advantage
- Good command in spoken and written English and Chinese
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