Pensions Administrator - Lisbon

About Aptia Aptia is a new force in the employee benefits and pensions administration services, on a mission to change the world of administration for the better. In an underserved market, with huge potential for growth, Aptia will serve 1,100 clients in the US and UK markets and will be supported by shared services in India and Portugal - helping more than seven million people live healthier and happier lives. And we are expanding. Aptia Group is not only fuelled by our investors' backing but also by our commitment to foster the growth and success of our people. At Aptia, we're investing heavily in learning and development, paving unique career paths for our colleagues. Specialist. Responsive. Thoughtful. These aren't just words; they are the backbone of our business. Our team embodies our values daily, to surpass client expectations, evolve constantly and nurture genuine relationships for the long-term. If you want to join a sector that never stands still, in a company culture that is agile and that will invest in your career development, we could have your perfect next role. Job requirements The Role: Do you enjoy working with numbers and people? As a Pensions Administrator, you will work as part of a team supporting the Consulting Office in UK, being responsible for the maintenance and high quality of Aptia systems in order to provide the most accurate information to the client, so they can make better decisions. This role will work directly and on a daily basis with the UK-based consultants in several UK offices locations. This role is a hybrid position where you will work from our office in Lisbon, as well as from your home address. This varied role will provide you with an exciting opportunity to learn about the processes at Aptia, whilst allowing you to grow and develop your knowledge within a pensions setting and growing team. Joining Aptia, you will benefit from the support of excellent Learning and Development tools as well as training and peer mentoring. What you’ll be doing:

• A variety of administration activities connected to the running of a pension scheme, including leavers, data changes, setting up benefits into payment, general policyholder enquiries and annual scheme updates
• Undertake all aspects of the data cleanse process including data analysis, data cleanse, data reconciliation and issue resolution as well as the co-ordination of member data exercises
• Gain a thorough understanding of the scheme details administered in the team and ensure activities are processed in line with the scheme rules
• Performing complex pensions calculations, enter pensions data and answer enquiries to the required standard using both automated and non-automated manual/system processes across a wide range of member or scheme events
• Peer review complex tasks and work in process improvements
• Work within specified timescales and produce quality work within this
• Work as part of a team, collaborating to continuously improve processes and service to clients

• Strong numeracy skills, comfortable working in a numbers based role
• Excellent written and spoken English communication skills
• UK pension knowledge (preferential but not mandatory)
• Good IT skills, comfortable working with systems and programmes such as MS Office (especially Excel)
• VBA skills (preferential)
• Organised with strong attention to detail
• Strong analytical and problem-solving skills
• Able to work and collaborate as part of a team including good communication skills, both written and verbal
• Able to understand and follow set processes
• Able to analyse and improve processes
• Flexibility in adapting to different environments and types of work.