Job details
About the Role At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 10,000 cities around the world. We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together! What the Candidate Will Do Resolve high volume of customer contacts through various support modalities which may include inbound and outbound calls, email, chat, and tickets Investigate case details to resolve root cause of issues Learn and master multiple applications and resources including contact management systems and knowledge bases Communicate quickly and effectively to internal and external stakeholders Triage and escalate urgent issues in order to drive them to resolution Complete thorough documentation and notation on customer contacts and trends Provide feedback to leadership and program teams regarding processes and trends Basic Qualifications
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) ), 'currentLocation' => array( 'name' => 'Portugal', 'country_id' => '175', 'country_code' => 'pt', 'slug' => 'portugal', 'global_location_id' => '174', 'rel_gloc_ids' => '174,1014,1015,1087,1088,1089,1090', 'currency' => 'EUR', 'currency_name' => 'Euro', 'languages' => 'pt', 'default_language' => 'pt', 'country_time_zone' => 'Europe/Lisbon', 'job_location' => '0', 'published' => '1', 'show' => '1' ), 'cityLists' => array( (int) 0 => array( 'name' => 'Dubai', 'slug' => 'dubai' ), (int) 1 => array( 'name' => 'Abu Dhabi', 'slug' => 'abu-dhabi' ), (int) 2 => array( 'name' => 'Ras al Khaimah', 'slug' => 'ras-al-khaimah' ), (int) 3 => array( 'name' => 'Al Ain', 'slug' => 'al-ain' ), (int) 4 => array( 'name' => 'Sharjah', 'slug' => 'sharjah' ), (int) 5 => array( 'name' => 'Fujairah', 'slug' => 'fujairah' ), (int) 6 => array( 'name' => 'Ajman', 'slug' => 'ajman' ), (int) 7 => array( 'name' => 'Umm Al Quwain', 'slug' => 'umm-al-quwain' ) ), 'menuState' => 'loggedoutmenu', 'showCVReviewLink' => true, 'profileInfo' => array( 'locations' => array( (int) 2 => 'UAE' ), 'searchKey' => '', 'guest' => (int) 1, 'jobCount' => '11796', 'contributedJobCount' => '24', 'courseCount' => null ), 'environment' => 'production', 'langUrlPrefix' => '', 'langUrl' => 'https://jobs.laimoon.com/', 'themeUrl' => 'https://jobs.laimoon.com/', 'siteUrl' => 'https://jobs.laimoon.com/', 'staticUrl' => 'https://cdn.laimoon.com/jobs/', 'langCode' => 'en', 'pageScripts' => array( (int) 0 => 'page_script' ), 'pageName' => 'externalview', 'courseUrl' => 'https://courses.laimoon.com/', 'onlineCourses' => array(), 'job' => array( 'Job' => array( 'id' => '42946942', 'contact_id' => '3773199', 'recruiter_id' => '74726', 'job_function_id' => null, 'title' => 'Community Support Representative - Eats (German Speaker).', 'vacancies' => null, 'job_type_id' => null, 'description' => null, 'pay_status' => 'Free', 'external_job_description' => '<b> <b> About the Role </b> <p></p> At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 10,000 cities around the world. We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together! <p></p><b> What the Candidate Will Do </b><p></p> Resolve high volume of customer contacts through various support modalities which may include inbound and outbound calls, email, chat, and tickets <p></p> Investigate case details to resolve root cause of issues <p></p> Learn and master multiple applications and resources including contact management systems and knowledge bases <p></p> Communicate quickly and effectively to internal and external stakeholders <p></p> Triage and escalate urgent issues in order to drive them to resolution <p></p> Complete thorough documentation and notation on customer contacts and trends <p></p> Provide feedback to leadership and program teams regarding processes and trends <p></p><b> Basic Qualifications </b><ul><li> Fluent in German </li><li> Good knowledge of English (written and spoken) </li><li> Currently living in Lisbon or willing to move </li><li> Availability to work in rotating shifts from Monday to Sunday (essential) </li><li> High proficiency using computers (typing, quickly navigating between various tools) </li><li> Exceptional reading comprehension and writing skills. 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'title' => 'Community Support Representative - Eats (German Speaker).', 'vacancies' => null, 'job_type_id' => null, 'description' => null, 'pay_status' => 'Free', 'external_job_description' => '<b> <b> About the Role </b> <p></p> At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 10,000 cities around the world. We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together! <p></p><b> What the Candidate Will Do </b><p></p> Resolve high volume of customer contacts through various support modalities which may include inbound and outbound calls, email, chat, and tickets <p></p> Investigate case details to resolve root cause of issues <p></p> Learn and master multiple applications and resources including contact management systems and knowledge bases <p></p> Communicate quickly and effectively to internal and external stakeholders <p></p> Triage and escalate urgent issues in order to drive them to resolution <p></p> Complete thorough documentation and notation on customer contacts and trends <p></p> Provide feedback to leadership and program teams regarding processes and trends <p></p><b> Basic Qualifications </b><ul><li> Fluent in German </li><li> Good knowledge of English (written and spoken) </li><li> Currently living in Lisbon or willing to move </li><li> Availability to work in rotating shifts from Monday to Sunday (essential) </li><li> High proficiency using computers (typing, quickly navigating between various tools) </li><li> Exceptional reading comprehension and writing skills. 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By seamlessly connecting riders to drivers through our apps, they make cities more accessible, opening up more possibilities for riders and more business for drivers. 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Community Support Representative - Eats (German Speaker). at Uber. Please apply or share https://jobs.laimoon.com/jobs/externalview/42946942' $emailText = 'Hiring now! Community Support Representative - Eats (German Speaker). at Uber. 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Hiring company
Uber
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