Job details
About the Role The Community Operations organization at Uber is responsible for delivering extraordinary customer support to riders, drivers, eaters, and couriers, and Uber's Centers of Excellence (COEs) are contact management centers dedicated to making that happen 24/7. At our COEs, we hire Community Support Representatives, Managers, and many other important roles to support business needs and continued growth. Employees in the customer operations teams are responding to tickets submitted virtually by customers and offering in-person customer support! What You Will Do
Basic Qualifications At least 6 months of experience in retail, hospitality, or customer service in person or contact center environment Comfortable operating in multiple modalities French proficiency is required Fluent in English Bonus points B2B experience is nice to have
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'alt'=> empty($job['Company']['hideName']) ? $job['Company']['name'] : 'Confidential Company',
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null, 'job_type_id' => null, 'description' => null, 'pay_status' => 'Free', 'external_job_description' => '<b> <b> About the Role </b> <p></p> The Community Operations organization at Uber is responsible for delivering extraordinary customer support to riders, drivers, eaters, and couriers, and Uber's Centers of Excellence (COEs) are contact management centers dedicated to making that happen 24/7. At our COEs, we hire Community Support Representatives, Managers, and many other important roles to support business needs and continued growth. 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profession.<br /> Enroll now for a successful Customer Experience Management Advanced Diploma career!<br /> <br /> <strong>This Customer Experience Management Advanced Diploma training offers</strong><br /> Free Time Management Course<br /> Free Exam<br /> Lifetime Access<br /> <br /> <strong>This course is ideal for:</strong><br /> Students<br /> Job seekers<br /> Teachers<br /> <br /> <br /> <strong>Customer Experience Management Advanced Diploma course curriculum</strong><br /> Lecture 1: Introduction to Customer Experience Management<br /> Lecture 2: Customer Insights and Analytics<br /> Lecture 3: Designing Exceptional Customer Experiences<br /> Lecture 4: Implementing CEM Strategies<br /> Lecture 5: Measuring and Evaluating Customer Experience<br /> Lecture 6: Technology and Tools for CEM<br /> Lecture 7: Handling Customer Complaints and Resolutions<br /> Lecture 8: Ethical Considerations in CEM<br /> Lecture 9: Leading and Managing a CEM Team<br /> Lecture 10: CEM Case Studies 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You need to have: <ul> <li>Passion for learning</li> <li>A basic understanding of the English language</li> <li>This course is available to all learners, of all academic backgrounds.</li> </ul> ', 'school' => 'Course Line', 'keywords' => 'Customer,Customerservice,Customer Service,Leadership,Management', 'location' => 'Online', 'duration' => 'Upto 13 Hours', 'timing' => 'Flexible', 'cost' => null, 'discount' => null, 'eligibility_criteria' => null, 'job_matching_keywords' => null, 'boosted' => '0', 'lang_code' => 'en', 'status' => 'active', 'auto_translated' => '0', 'objectives' => null, 'photo' => null, 'photo_cta' => null, 'video' => null ), 'Profile' => array() ) ) $job = array( 'Job' => array( 'id' => '42946893', 'contact_id' => '3773199', 'recruiter_id' => '74726', 'job_function_id' => null, 'title' => 'Customer Support Representative - U4B - French Speaker.', 'vacancies' => null, 'job_type_id' => null, 'description' => null, 'pay_status' => 'Free', 'external_job_description' => '<b> <b> About the Role </b> <p></p> The Community Operations organization at Uber is responsible for delivering extraordinary customer support to riders, drivers, eaters, and couriers, and Uber's Centers of Excellence (COEs) are contact management centers dedicated to making that happen 24/7. 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Hiring company
Uber
-
Phone-Based Customer Service Course GateAED 46
AED 955Duration: Upto 6 Hours -
Customer Experience Management Advanced Diploma Course LineAED 89Duration: Upto 13 Hours
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https://pt.jooble.org/external/3991455872823038127?cpc=d0FU&utm_source=affiliate&utm_medium=laimoon_organic_pt&extra_ars_request_id=a030e6f9feff1c601ee4acadc3d1861e