Job details
About the Role The Community Operations organization at Uber is responsible for delivering extraordinary customer support to riders, drivers, eaters, and couriers, and Uber's Centers of Excellence (COEs) are contact management centers dedicated to making that happen 24/7. At our COEs, we hire Community Support Representatives, Managers, and many other important roles to support business needs and continued growth. Employees in the customer operations teams are responding to tickets submitted virtually by customers and offering in-person customer support! What You Will Do
Basic Qualifications At least 6 months of experience in retail, hospitality, or customer service in person or contact center environment Comfortable operating in multiple modalities French proficiency is required Fluent in English Bonus points B2B experience is nice to have
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null, 'job_type_id' => null, 'description' => null, 'pay_status' => 'Free', 'external_job_description' => '<b> <b> About the Role </b> <p></p> The Community Operations organization at Uber is responsible for delivering extraordinary customer support to riders, drivers, eaters, and couriers, and Uber's Centers of Excellence (COEs) are contact management centers dedicated to making that happen 24/7. At our COEs, we hire Community Support Representatives, Managers, and many other important roles to support business needs and continued growth. 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This course will provide you with a comprehensive understanding of Accounting Skills through key ideas, strategies, and in-depth information. This course will teach you real-world information and expertise from industry professionals and practitioners.<br /> <br /> This Customer Relationship Management course is fully an online course; you can start your learning from anywhere in the world. All you need is just a smartphone, tablet, laptop or any other device with an internet connection.<br /> <br /> After successfully completing the course, you will gather all knowledge about this course, and you will get a recognition PDF certificate which is free of cost (price included in the course price). The certificate will enable you to add more value to your CV in order to stand out in the employment market or job market. In short, the Title Course is the ideal course for advancing your career. So, what are you holding out for? Enrol the Customer Relationship Management course now!<br /> <br /> <strong>Special Offer</strong> <ul> <li>Learner will get Free Certificate</li> <li>No Extra fees</li> <li>Lifetime Course Access</li> </ul> <strong>Why Choose the Customer Relationship Management course?</strong> <ul> <li>Developed by Qualified Professionals With Updated Materials</li> <li>24/7 Learning Support and Assistance</li> <li>Course completion free PDF certificate</li> <li>High-quality E-learning Study Materials</li> <li>No Hidden Fees or Exam Charges</li> <li>Access the Course Anywhere in the World</li> <li>Self Paced Learning and Laptop, Tablet, Smartphone Friendly</li> </ul> <strong>Customer Relationship Management<br /> <br /> Course Curriculum</strong><br /> <br /> <strong>Module 1: What is Customer Relationship Management?</strong> <ul> <li>CRM in Your Everyday Life</li> <li>What's in It for Me?</li> </ul> <strong>Module 2: What CRM Is and Who It Serves</strong> <ul> <li>Different Faces of CRM</li> </ul> <strong>Customer Relationship Management Module 3: Checklist for Success</strong> <ul> <li>Evaluation Metrics</li> <li>Privacy Issues</li> </ul> <strong>Customer Relationship Management Module 4: Requirement Driven Product Selection</strong> <ul> <li>Requirement Driven Product Selection</li> <li>Determining Function</li> </ul> <strong>Customer Relationship Management Module 5: Considerations in Tool Selection</strong> <ul> <li>What's Your Function in the Field?</li> <li>Getting Information In and Out</li> </ul> <strong>Customer Relationship Management Module 6: Strategies for Customer Retention</strong> <ul> <li>Getting More from Your Core</li> <li>Customer Scenarios</li> </ul> <strong>Customer Relationship Management Module 7: Building the Future</strong> <ul> <li>Roadblocks</li> </ul> <strong>Customer Relationship Management Module 8: Homegrown vs Application Service Provider</strong> <ul> <li>A Broad Look</li> </ul> <strong>Customer Relationship Management Module 9: The Development Team</strong> <ul> <li>Required Members</li> </ul> <strong>Customer Relationship Management Module 10: Evaluating and Reviewing Your Program</strong> <ul> <li>Customer Profiles</li> <li>Customer Life Cycles</li> <li>Reviewing CRM and</li> </ul> <strong>Certification</strong><br /> <br /> By the successful completion of the course, the learner will instantly receive an E-Certificate, which is free of cost. In addition, our courses provide you with up-to-date industry knowledge and skills, aiming to make you an expert in the field.', 'outline' => '', 'who_should_take_this_course' => '', 'career_path' => 'Customer Relationship Management,Customer Relationship Coordinator,Customer Relationship Manager,CRM/Direct Marketing Manager,CRM - Campaign Manager', 'eligibility' => '<br /> There is no special requirements, anyone can take this Customer Relationship Management course all you need is a smart device (smart phone, tablet, laptop or computer) with internet connection so that you can access the course from anywhere in the world.', 'school' => 'Course Line', 'keywords' => 'CRM,Customer Relationship Management,Customer Relationship,CRM – Customer Relationship Management', 'location' => 'Online', 'duration' => 'Upto 1 Hour', 'timing' => '', 'cost' => null, 'discount' => '95% Off for Laimoon Users!', 'eligibility_criteria' => '', 'job_matching_keywords' => 'CRM – Customer Relationship Management', 'boosted' => '0', 'lang_code' => 'en', 'status' => 'active', 'auto_translated' => '0', 'objectives' => null, 'photo' => null, 'photo_cta' => null, 'video' => null ), 'Profile' => array() ) ) $job = array( 'Job' => array( 'id' => '42946772', 'contact_id' => '3773199', 'recruiter_id' => '74726', 'job_function_id' => null, 'title' => 'Customer Support Representative - U4B - French Speaker.', 'vacancies' => null, 'job_type_id' => null, 'description' => null, 'pay_status' => 'Free', 'external_job_description' => '<b> <b> About the Role </b> <p></p> The Community Operations organization at Uber is responsible for delivering extraordinary customer support to riders, drivers, eaters, and couriers, and Uber's Centers of Excellence (COEs) are contact management centers dedicated to making that happen 24/7. 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Customer Support Representative - U4B - French Speaker. at Uber. Please apply or share https://jobs.laimoon.com/jobs/externalview/42946772' $emailText = 'Hiring now! Customer Support Representative - U4B - French Speaker. at Uber. 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Hiring company
Uber
-
Telesales Executive Knowledge GateAED 75
AED 490Duration: Upto 2 Hours -
CRM – Customer Relationship Management Course LineAED 88
AED 1,102Duration: Upto 1 Hour
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