Job details
About the Role The Community Operations organization at Uber is responsible for delivering extraordinary customer support to riders, drivers, eaters, and couriers, and Uber's Centers of Excellence (COEs) are contact management centers dedicated to making that happen 24/7. At our COEs, we hire Community Support Representatives, Managers, and many other important roles to support business needs and continued growth. Employees in the customer operations teams are responding to tickets submitted virtually by customers and offering in-person customer support! What You Will Do
Basic Qualifications At least 6 months of experience in retail, hospitality, or customer service in person or contact center environment Comfortable operating in multiple modalities French proficiency is required Fluent in English Bonus points B2B experience is nice to have
Apply safely
To stay safe in your job search, information on common scams and to get free expert advice, we recommend that you visit SAFERjobs, a non-profit, joint industry and law enforcement organization working to combat job scams.
Notice (8): Use of undefined constant border - assumed 'border' [APP/View/Jobs/externalview.ctp, line 206]Code Context'title'=> empty($job['Company']['hideName']) ? $job['Company']['name'] : 'Confidential Company',
'alt'=> empty($job['Company']['hideName']) ? $job['Company']['name'] : 'Confidential Company',
border=>"0"
$viewFile = '/var/www/html/laimoon/View/Jobs/externalview.ctp' $dataForView = array( 'uaPopup' => '', 'Urls' => array( 'providers' => 'https://providers.laimoon.com', 'recruiters' => 'https://partners.laimoon.com', 'canonical' => 'https://jobs.laimoon.com', 'courses' => 'https://courses.laimoon.com', '7days' => 'http://courses.7daysindubai.com', 'careers' => 'http://careers.7daysindubai.com', 'careerguide' => 'https://laimoon.com', 'jobs' => 'https://jobs.laimoon.com', 'cms' => 'http://cms.laimoon.com', 'profiles' => 'https://profiles.laimoon.com' ), 'availLocations' => array( 'uae' => array( 'name' => 'UAE', 'country_id' => '2', 'country_code' => 'ae', 'slug' => 'uae', 'global_location_id' => '225', 'rel_gloc_ids' => '251,250,249,248,247,246,245,244,225', 'currency' => 'AED', 'currency_name' => 'UAE Dirham', 'languages' => 'en,ar', 'default_language' => 'en', 'country_time_zone' => 'Asia/Dubai', 'job_location' => '1', 'published' => '1', 'show' => '1' ), 'saudi' => array( 'name' => 'Saudi Arabia', 'country_id' => '183', 'country_code' => 'sa', 'slug' => 'saudi', 'global_location_id' => '187', 'rel_gloc_ids' => '274,273,272,271,269,268,267,266,265,264,263,262,261,260,259,258,257,256,255,254,253,187', 'currency' => 'SAR', 'currency_name' => 'Saudi Riyal', 'languages' => 'en,ar', 'default_language' => 'en', 'country_time_zone' => 'Asia/Riyadh', 'job_location' => '1', 'published' => '1', 'show' => '1' ), 'india' => array( 'name' => 'India', 'country_id' => '99', 'country_code' => 'in', 'slug' => 'india', 'global_location_id' => '100', 'rel_gloc_ids' => '100,465,466,467,468,469,470,471,472,473,474,475,476,477,478,479,480,481,976,994,1263,1264', 'currency' => 'INR', 'currency_name' => 'Indian Rupee', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Asia/Kolkata', 'job_location' => '1', 'published' => '1', 'show' => '1' ), 'south-africa' => array( 'name' => 'South Africa', 'country_id' => '236', 'country_code' => 'za', 'slug' => 'south-africa', 'global_location_id' => '197', 'rel_gloc_ids' => '197,498,499,500,501,502,503,504', 'currency' => 'ZAR', 'currency_name' => 'South African Rand', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Africa/Johannesburg', 'job_location' => '0', 'published' => '1', 'show' => '1' ), 'egypt' => array( 'name' => 'Egypt', 'country_id' => '61', 'country_code' => 'eg', 'slug' => 'egypt', 'global_location_id' => '64', 'rel_gloc_ids' => '64,955,957,1102,1103,1104,1105,1106,1107,1108,1109,1110,1111,1112,1113,1114,1115', 'currency' => 'EGP', 'currency_name' => 'Egyptian pound', 'languages' => 'en,ar', 'default_language' => 'en', 'country_time_zone' => 'Africa/Cairo', 'job_location' => '1', 'published' => '1', 'show' => '1' ), 'singapore' => array( 'name' => 'Singapore', 'country_id' => '188', 'country_code' => 'sg', 'slug' => 'singapore', 'global_location_id' => '192', 'rel_gloc_ids' => '192,382,432,438,445,453', 'currency' => 'SGD', 'currency_name' => 'Singapore Dollar', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Asia/Singapore', 'job_location' => '1', 'published' => '1', 'show' => '1' ), 'qatar' => array( 'name' => 'Qatar', 'country_id' => '178', 'country_code' => 'qa', 'slug' => 'qatar', 'global_location_id' => '176', 'rel_gloc_ids' => '176,252', 'currency' => 'QAR', 'currency_name' => 'Qatar Rial', 'languages' => 'en,ar', 'default_language' => 'en', 'country_time_zone' => 'Asia/Qatar', 'job_location' => '1', 'published' => '1', 'show' => '1' ), 'pakistan' => array( 'name' => 'Pakistan', 'country_id' => '169', 'country_code' => 'pk', 'slug' => 'pakistan', 'global_location_id' => '164', 'rel_gloc_ids' => '164,979,1052,1053,1054,1055,1056,1057,1058,1059,1060,1061,1062,1063,1064,1065,1066,1067,1068,1069,1070,1071', 'currency' => 'PKR', 'currency_name' => 'Pakistani rupee', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Asia/Karachi', 'job_location' => '1', 'published' => '1', 'show' => '1' ), 'kuwait' => array( 'name' => 'Kuwait', 'country_id' => '116', 'country_code' => 'kw', 'slug' => 'kuwait', 'global_location_id' => '116', 'rel_gloc_ids' => '116,276,277,278,279,280,281', 'currency' => 'KWD', 'currency_name' => 'Kuwait Dinar', 'languages' => 'en,ar', 'default_language' => 'en', 'country_time_zone' => 'Asia/Kuwait', 'job_location' => '1', 'published' => '1', 'show' => '1' ), 'oman' => array( 'name' => 'Oman', 'country_id' => '163', 'country_code' => 'om', 'slug' => 'oman', 'global_location_id' => '163', 'rel_gloc_ids' => '163,282,283,284,285,286,287,288,289,290,291', 'currency' => 'OMR', 'currency_name' => 'Oman Rial', 'languages' => 'en,ar', 'default_language' => 'en', 'country_time_zone' => 'Asia/Muscat', 'job_location' => '1', 'published' => '1', 'show' => '1' ), 'jordan' => array( 'name' => 'Jordan', 'country_id' => '106', 'country_code' => 'jo', 'slug' => 'jordan', 'global_location_id' => '110', 'rel_gloc_ids' => '110,958,959,1101,1247,1246,1245,1244,1243,1242,1241,1240,1239', 'currency' => 'JOD', 'currency_name' => 'Jordanian Dinar', 'languages' => 'en,ar', 'default_language' => 'en', 'country_time_zone' => 'Asia/Amman', 'job_location' => '1', 'published' => '1', 'show' => '1' ), 'philippines' => array( 'name' => 'Philippines', 'country_id' => '168', 'country_code' => 'ph', 'slug' => 'philippines', 'global_location_id' => '171', 'rel_gloc_ids' => '171,482,483,484,485,486,487,488,489,490,491,492,493,494,495,496,497,1262', 'currency' => 'PHP', 'currency_name' => 'Philippine Peso', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Asia/Manila', 'job_location' => '1', 'published' => '1', 'show' => '1' ), 'bahrain' => array( 'name' => 'Bahrain', 'country_id' => '23', 'country_code' => 'bh', 'slug' => 'bahrain', 'global_location_id' => '17', 'rel_gloc_ids' => '17,292,293,294,295,314,297,298,299,300,301,302,303,304,1276,1277', 'currency' => 'BHD', 'currency_name' => 'Bahrain Dinar', 'languages' => 'en,ar', 'default_language' => 'en', 'country_time_zone' => 'Asia/Bahrain', 'job_location' => '1', 'published' => '1', 'show' => '1' ), 'sri-lanka' => array( 'name' => 'Sri Lanka', 'country_id' => '123', 'country_code' => 'lk', 'slug' => 'sri-lanka', 'global_location_id' => '200', 'rel_gloc_ids' => '200,1047,1048,1049,1084,1085,1086', 'currency' => 'LKR', 'currency_name' => 'Sri Lankan rupee', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Asia/Colombo', 'job_location' => '1', 'published' => '1', 'show' => '1' ), 'united-kingdom' => array( 'name' => 'United Kingdom', 'country_id' => '74', 'country_code' => 'gb', 'slug' => 'united-kingdom', 'global_location_id' => '226', 'rel_gloc_ids' => '226,1035,1036,1037,1038,1039,1040,1041,1042,1043,1044,1045,1046,1050,1259,1260,1261,1267', 'currency' => 'GBP', 'currency_name' => 'British Pound', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Europe/London', 'job_location' => '1', 'published' => '1', 'show' => '1' ), 'malaysia' => array( 'name' => 'Malaysia', 'country_id' => '149', 'country_code' => 'my', 'slug' => 'malaysia', 'global_location_id' => '131', 'rel_gloc_ids' => '131,131,980,1051', 'currency' => 'MYR', 'currency_name' => 'Ringgit', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Asia/Kuala_Lumpur', 'job_location' => '1', 'published' => '1', 'show' => '1' ), 'nepal' => array( 'name' => 'Nepal', 'country_id' => '159', 'country_code' => 'np', 'slug' => 'nepal', 'global_location_id' => '151', 'rel_gloc_ids' => '151,981,1096,1097,1098', 'currency' => 'NPR', 'currency_name' => 'Nepalese Rupee', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Asia/Kathmandu', 'job_location' => '1', 'published' => '1', 'show' => '1' ), 'nigeria' => array( 'name' => 'Nigeria', 'country_id' => '155', 'country_code' => 'ng', 'slug' => 'nigeria', 'global_location_id' => '158', 'rel_gloc_ids' => '158,995,996,997,1095', 'currency' => 'NGN', 'currency_name' => 'Nigerian Naira', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Africa/Lagos ', 'job_location' => '1', 'published' => '1', 'show' => '1' ), 'newzealand' => array( 'name' => 'New Zealand', 'country_id' => '162', 'country_code' => 'nz', 'slug' => 'newzealand', 'global_location_id' => '155', 'rel_gloc_ids' => '155,998,999,1080,1081,1082,1083', 'currency' => 'NZD', 'currency_name' => 'New Zealand Dollar', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Pacific/Auckland', 'job_location' => '0', 'published' => '1', 'show' => '1' ), 'brasil' => array( 'name' => 'Brasil', 'country_id' => '29', 'country_code' => 'br', 'slug' => 'brasil', 'global_location_id' => '30', 'rel_gloc_ids' => '30,1000,1001,1002,1003,1004,1005,1006,1007,1008,1009,1010,1011,1012,1013', 'currency' => 'BRL', 'currency_name' => 'Brazilian Real', 'languages' => 'pt', 'default_language' => 'pt', 'country_time_zone' => 'America/Sao_Paulo', 'job_location' => '0', 'published' => '1', 'show' => '1' ), 'portugal' => array( 'name' => 'Portugal', 'country_id' => '175', 'country_code' => 'pt', 'slug' => 'portugal', 'global_location_id' => '174', 'rel_gloc_ids' => '174,1014,1015,1087,1088,1089,1090', 'currency' => 'EUR', 'currency_name' => 'Euro', 'languages' => 'pt', 'default_language' => 'pt', 'country_time_zone' => 'Europe/Lisbon', 'job_location' => '0', 'published' => '1', 'show' => '1' ), 'canada' => array( 'name' => 'Canada', 'country_id' => '36', 'country_code' => 'ca', 'slug' => 'canada', 'global_location_id' => '38', 'rel_gloc_ids' => '38,1019,1020,1021,1022,1023,1024,1025', 'currency' => 'CAD', 'currency_name' => 'Canadian Dollar', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Canada/Saskatchewan', 'job_location' => '0', 'published' => '1', 'show' => '1' ), 'united-states' => array( 'name' => 'United States', 'country_id' => '221', 'country_code' => 'us', 'slug' => 'united-states', 'global_location_id' => '227', 'rel_gloc_ids' => '227,1314,1315,1316,1317,1318,1319,1320,1321,1322,1323,1324,1325,1326', 'currency' => 'USD', 'currency_name' => 'US Dollar', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'America/New_York', 'job_location' => '1', 'published' => '1', 'show' => '1' ), 'angola' => array( 'name' => 'Angola', 'country_id' => '9', 'country_code' => 'ao', 'slug' => 'angola', 'global_location_id' => '6', 'rel_gloc_ids' => '6,1016,1091,1092,1093,1094', 'currency' => 'AOA', 'currency_name' => 'Angolan Kwanza', 'languages' => 'pt', 'default_language' => 'pt', 'country_time_zone' => 'Africa/Luanda', 'job_location' => '0', 'published' => '1', 'show' => '1' ), 'australia' => array( 'name' => 'Australia', 'country_id' => '14', 'country_code' => 'au', 'slug' => 'australia', 'global_location_id' => '13', 'rel_gloc_ids' => '13,1026,1027,1028,1029,1030', 'currency' => 'AUD', 'currency_name' => 'Australian Dollar', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Australia/Melbourne', 'job_location' => '0', 'published' => '1', 'show' => '1' ), 'kenya' => array( 'name' => 'Kenya', 'country_id' => '108', 'country_code' => 'ke', 'slug' => 'kenya', 'global_location_id' => '112', 'rel_gloc_ids' => '112,1031,1032,1075,1076,1077,1078,1079', 'currency' => 'KES', 'currency_name' => 'Kenyan Shilling', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Africa/Nairobi', 'job_location' => '0', 'published' => '1', 'show' => '1' ), 'ghana' => array( 'name' => 'Ghana', 'country_id' => '78', 'country_code' => 'gh', 'slug' => 'ghana', 'global_location_id' => '83', 'rel_gloc_ids' => '83,1033,1034,1072,1073,1074', 'currency' => 'GHS', 'currency_name' => 'Ghanaian Cedi', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Africa/Accra', 'job_location' => '0', 'published' => '1', 'show' => '1' ), 'ireland' => array( 'name' => 'Ireland', 'country_id' => '98', 'country_code' => 'ie', 'slug' => 'ireland', 'global_location_id' => '104', 'rel_gloc_ids' => '104,104,387,388,389,390,391,392,393,394,395,396,397,398,399,400,401,402,403,404,405,406,407,408,409,410,411,412,413,414,415,416', 'currency' => 'EUR', 'currency_name' => 'Euro', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Europe/Dublin', 'job_location' => '0', 'published' => '1', 'show' => '1' ), 'vietnam' => array( 'name' => 'Vietnam', 'country_id' => '229', 'country_code' => 'vn', 'slug' => 'vietnam', 'global_location_id' => '234', 'rel_gloc_ids' => '234,1170,1171', 'currency' => 'VND', 'currency_name' => 'Vietnamese Dong', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Asia/Ho_Chi_Minh', 'job_location' => '0', 'published' => '1', 'show' => '1' ), 'cyprus' => array( 'name' => 'Cyprus', 'country_id' => '51', 'country_code' => 'cy', 'slug' => 'cyprus', 'global_location_id' => '55', 'rel_gloc_ids' => '55,1230,1231,1232,1233', 'currency' => 'EUR', 'currency_name' => 'Euro', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Europe/Nicosia', 'job_location' => '0', 'published' => '1', 'show' => '1' ), 'malta' => array( 'name' => 'Malta', 'country_id' => '144', 'country_code' => 'mt', 'slug' => 'malta', 'global_location_id' => '134', 'rel_gloc_ids' => '134,1255,1254,1253,1252,1251,1250,1249,1248', 'currency' => 'EUR', 'currency_name' => 'Euro', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Europe/Malta', 'job_location' => '0', 'published' => '1', 'show' => '1' ), 'maldives' => array( 'name' => 'Maldives', 'country_id' => '146', 'country_code' => 'mv', 'slug' => 'maldives', 'global_location_id' => '132', 'rel_gloc_ids' => '132,1172', 'currency' => 'MVR', 'currency_name' => 'Maldivian rufiyaa', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Indian/Maldives', 'job_location' => '0', 'published' => '1', 'show' => '1' ), 'turkey' => array( 'name' => 'Turkey', 'country_id' => '213', 'country_code' => 'tr', 'slug' => 'turkey', 'global_location_id' => '219', 'rel_gloc_ids' => '219,1173,1174,1175,1176', 'currency' => 'TRY', 'currency_name' => 'Turkish lira', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Europe/Istanbul', 'job_location' => '0', 'published' => '1', 'show' => '1' ), 'thailand' => array( 'name' => 'Thailand', 'country_id' => '206', 'country_code' => 'th', 'slug' => 'thailand', 'global_location_id' => '213', 'rel_gloc_ids' => '213,1177', 'currency' => 'THB', 'currency_name' => 'Baht', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Asia/Bangkok', 'job_location' => '0', 'published' => '1', 'show' => '1' ), 'hong-kong' => array( 'name' => 'Hong Kong', 'country_id' => '91', 'country_code' => 'hk', 'slug' => 'hong-kong', 'global_location_id' => '97', 'rel_gloc_ids' => '97', 'currency' => 'HKD', 'currency_name' => 'Hong Kong dollar', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Asia/Hong_Kong', 'job_location' => '0', 'published' => '1', 'show' => '1' ), 'germany' => array( 'name' => 'Germany', 'country_id' => '53', 'country_code' => 'de', 'slug' => 'germany', 'global_location_id' => '82', 'rel_gloc_ids' => '82,1178,1179,1180,1181,1182,1183,1184,1185,1186,1187', 'currency' => 'EUR', 'currency_name' => 'Euro', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Europe/Berlin', 'job_location' => '0', 'published' => '1', 'show' => '1' ), 'netherlands' => array( 'name' => 'Netherlands', 'country_id' => '157', 'country_code' => 'nl', 'slug' => 'netherlands', 'global_location_id' => '152', 'rel_gloc_ids' => '152,1188,1189,1190,1191,1192,1193', 'currency' => 'EUR', 'currency_name' => 'Euro', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Europe/Amsterdam', 'job_location' => '0', 'published' => '1', 'show' => '1' ), 'japan' => array( 'name' => 'Japan', 'country_id' => '107', 'country_code' => 'jp', 'slug' => 'japan', 'global_location_id' => '108', 'rel_gloc_ids' => '108,1327,1328,1329,1330,1331,1332,1333,1334,1335,1336,1337', 'currency' => 'YEN', 'currency_name' => 'Japanese yen', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Search Results Web results Asia/Tokyo', 'job_location' => '1', 'published' => '1', 'show' => '1' ), 'global' => array( 'name' => 'Global', 'country_id' => (int) 251, 'country_code' => 'on', 'slug' => 'global', 'global_location_id' => '275', 'rel_gloc_ids' => '275', 'currency' => 'USD', 'currency_name' => 'US Dollar', 'languages' => 'en,ar', 'default_language' => 'en', 'country_time_zone' => null, 'job_location' => '0', 'published' => '1', 'show' => '1' ) ), 'currentLocation' => array( 'name' => 'Portugal', 'country_id' => '175', 'country_code' => 'pt', 'slug' => 'portugal', 'global_location_id' => '174', 'rel_gloc_ids' => '174,1014,1015,1087,1088,1089,1090', 'currency' => 'EUR', 'currency_name' => 'Euro', 'languages' => 'pt', 'default_language' => 'pt', 'country_time_zone' => 'Europe/Lisbon', 'job_location' => '0', 'published' => '1', 'show' => '1' ), 'cityLists' => array( (int) 0 => array( 'name' => 'Dubai', 'slug' => 'dubai' ), (int) 1 => array( 'name' => 'Abu Dhabi', 'slug' => 'abu-dhabi' ), (int) 2 => array( 'name' => 'Ras al Khaimah', 'slug' => 'ras-al-khaimah' ), (int) 3 => array( 'name' => 'Al Ain', 'slug' => 'al-ain' ), (int) 4 => array( 'name' => 'Sharjah', 'slug' => 'sharjah' ), (int) 5 => array( 'name' => 'Fujairah', 'slug' => 'fujairah' ), (int) 6 => array( 'name' => 'Ajman', 'slug' => 'ajman' ), (int) 7 => array( 'name' => 'Umm Al Quwain', 'slug' => 'umm-al-quwain' ) ), 'menuState' => 'loggedoutmenu', 'showCVReviewLink' => true, 'profileInfo' => array( 'locations' => array( (int) 2 => 'UAE' ), 'searchKey' => '', 'guest' => (int) 1, 'jobCount' => '11801', 'contributedJobCount' => '24', 'courseCount' => null ), 'environment' => 'production', 'langUrlPrefix' => '', 'langUrl' => 'https://jobs.laimoon.com/', 'themeUrl' => 'https://jobs.laimoon.com/', 'siteUrl' => 'https://jobs.laimoon.com/', 'staticUrl' => 'https://cdn.laimoon.com/jobs/', 'langCode' => 'en', 'pageScripts' => array( (int) 0 => 'page_script' ), 'pageName' => 'externalview', 'courseUrl' => 'https://courses.laimoon.com/', 'onlineCourses' => array( (int) 0 => array( 'Course' => array( [maximum depth reached] ), 'CourseProvider' => array( [maximum depth reached] ), 'CourseTranslation' => array( [maximum depth reached] ), 'Profile' => array([maximum depth reached]) ), (int) 1 => array( 'Course' => array( [maximum depth reached] ), 'CourseProvider' => array( [maximum depth reached] ), 'CourseTranslation' => array( [maximum depth reached] ), 'Profile' => array([maximum depth reached]) ) ), 'job' => array( 'Job' => array( 'id' => '42946699', 'contact_id' => '3773199', 'recruiter_id' => '74726', 'job_function_id' => null, 'title' => 'Customer Support Representative - U4B - French Speaker.', 'vacancies' => null, 'job_type_id' => null, 'description' => null, 'pay_status' => 'Free', 'external_job_description' => '<b> <b> About the Role </b> <p></p> The Community Operations organization at Uber is responsible for delivering extraordinary customer support to riders, drivers, eaters, and couriers, and Uber's Centers of Excellence (COEs) are contact management centers dedicated to making that happen 24/7. At our COEs, we hire Community Support Representatives, Managers, and many other important roles to support business needs and continued growth. Employees in the customer operations teams are responding to tickets submitted virtually by customers and offering in-person customer support! <p></p><b> What You Will Do </b><ul><li> Provide high-quality virtual customer support through ticket systems (chat and email) and possibly phone </li><li> Ensure low to medium-complexity customer issues are resolved using procedures </li><li> Ensure high customer satisfaction and demonstrate empathy while solving customer concerns </li><li> May perform root cause analysis and present findings </li><li> Work on a line of business that has low ambiguity, is stable, with well-documented procedures </li></ul><b> Basic Qualifications </b><p></p> At least 6 months of experience in retail, hospitality, or customer service in person or contact center environment <p></p> Comfortable operating in multiple modalities <p></p> French proficiency is required <p></p> Fluent in English <p></p><b> Bonus points </b><p></p> B2B experience is nice to have <br></b>', 'course_qualifications' => null, 'global_location_id' => '174', 'gender' => '0', 'baseSalary' => null, 'salary_duration' => 'Monthly', 'job_type' => 'Full time', 'salaryFrom' => null, 'salaryTo' => null, 'currency_id' => null, 'hide_salary' => '0', 'benefits' => null, 'salary_type_id' => null, 'travel_type_id' => null, 'travel_id' => null, 'education_id' => null, 'education_background' => null, 'language_id' => null, 'position_level_id' => null, 'position_type' => null, 'number_of_staffs_mange' => null, 'experiance' => null, 'sales_experience' => null, 'sales_focus' => null, 'sales_cycle_id' => null, 'reporting_to' => null, 'otherAssignments' => null, 'otherConsiderations' => null, 'ideal_candidate' => null, 'company_info' => null, 'company_id' => '17335', 'company_name' => 'Uber', 'external_apply_url' => 'https://pt.jooble.org/external/-7952524001324422500?cpc=d0FU&utm_source=affiliate&utm_medium=laimoon_organic_pt&extra_ars_request_id=ccff9a8dfd115c42a6c5d9a46b96b4ab', 'external_short_url' => '7952524001324422500', 'apply_url' => null, 'contributed' => '0', 'created' => '2024-04-18 03:22:26', 'published' => '2024-04-18 03:22:26', 'closed_time' => null, 'updated' => '2024-04-18 03:22:26', 'hideCompany' => null, 'hide_contact_info' => '0', 'application_count' => '0', 'closed' => '0', 'draft' => '0', 'rejected' => '0', 'deleted' => '0', 'moderated' => '1', 'boosted' => '0', 'rejectnote' => null, 'job_extended' => '0', 'purchased' => '0', 'seeder_id' => '113', 'source_id' => 'jooble', 'course_keywords' => null, 'shortlist_magic_applied' => '0', 'shortlist_magic_keywords' => null, 'living_in' => '0', 'age_limit' => null, 'is_managerial' => '0', 'application_email' => null, 'quality_score' => null, 'reopened' => '0', 'quality_type' => 'White', 'promoted' => '0' ), 'Recruiter' => array( 'first_name' => 'Jooble Jobs', 'last_name' => null, 'recruiter_type' => 'company' ), 'GlobalLocation' => array( 'id' => '174', 'display_name' => 'Portugal', 'name_ar' => null, 'country_id' => '175', 'Country' => array( [maximum depth reached] ) ), 'Company' => array( 'id' => '17335', 'name' => 'Uber', 'website' => 'http://www.uber.com', 'verified' => '0', 'photo' => 'Uber_fafb9fb0-38b2-11ea-aa32-8d4a05b06bc1.jpeg', 'details' => null, 'display_details' => '' ), 'Industry' => array(), 'Tag' => array() ), 'jobsList' => array(), 'courses' => array(), 'promotedCourses' => array(), 'referer' => '/', 'urlKeyword' => 'Customer ', 'profile' => array( 'locations' => array( (int) 2 => 'UAE' ), 'searchKey' => '', 'guest' => (int) 1, 'jobCount' => '11801', 'contributedJobCount' => '24', 'courseCount' => null ), 'askLogin' => true, 'jobLinkTitle' => 'Customer ', 'renderSchema' => 'yes', 'title_for_layout' => 'Customer Support Representative - U4B - French Speaker. jobs in Uber in Portugal.', 'page_description' => 'Apply to Customer Support Representative - U4B - French Speaker. jobs in Uber in Portugal.Find similar vacancies, jobs and salary information in Portugal.', 'locationForTitle' => 'Portugal', 'currentJobCity' => array( 'id' => '174', 'display_name' => 'Portugal', 'name_ar' => null, 'country_id' => '175', 'Country' => array( 'name' => 'Portugal', 'id' => '175', 'slug' => 'portugal', 'code' => 'PT' ) ), 'jobCompanyPage' => array( 'CompanyPage' => array( 'id' => '524', 'title' => 'Uber', 'slug' => 'uber', 'summary' => '<p> Uber is a Series E venture-funded startup headquartered in San Francisco, California. It is a global mobility and logistics technology platform with a flagship service that allows users to request quality, on-demand rides with a touch of their smartphone but are also rapidly developing new products. They are present in over 300+ cities worldwide, including over 50+ cities in EMEA with plans to rapidly expand in the region.</p> ', 'description' => '<p> Uber is evolving the way the world moves in cities. By seamlessly connecting riders to drivers through our apps, they make cities more accessible, opening up more possibilities for riders and more business for drivers. From theri founding in 2009 to launches in over 340 cities today, Uber's rapidly expanding global presence continues to bring people and their cities closer.</p> ', 'meta_title' => 'Uber Jobs in Dubai, Abu Dhabi, United Arab Emirates', 'meta_description' => 'Jobs from Uber', 'draft' => '0' ), 'CompanyPageTranslation' => array( 'id' => '506', 'company_page_id' => '524', 'title' => 'Uber', 'slug' => 'uber', 'summary' => '<p> Uber is a Series E venture-funded startup headquartered in San Francisco, California. It is a global mobility and logistics technology platform with a flagship service that allows users to request quality, on-demand rides with a touch of their smartphone but are also rapidly developing new products. They are present in over 300+ cities worldwide, including over 50+ cities in EMEA with plans to rapidly expand in the region.</p> ', 'description' => '<p> Uber is evolving the way the world moves in cities. By seamlessly connecting riders to drivers through our apps, they make cities more accessible, opening up more possibilities for riders and more business for drivers. From theri founding in 2009 to launches in over 340 cities today, Uber's rapidly expanding global presence continues to bring people and their cities closer.</p> ', 'meta_title' => 'Uber Jobs in Dubai, Abu Dhabi, United Arab Emirates', 'meta_description' => 'Jobs from Uber', 'meta_keywords' => null, 'company_matching_keywords' => null, 'draft' => '0', 'lang_code' => 'en' ) ), 'location' => 'Portugal', 'breadCrumbs' => array( 'Job Details' => '' ), 'relCourseBanner' => array( 'relatedUrl' => 'https://courses.laimoon.com/uae/client-care-and-customer-service/customer-service', 'title' => 'Customer service', 'course_category_id' => (int) 215, 'relatedOnlineUrl' => 'https://courses.laimoon.com/online/client-care-and-customer-service/customer-service' ), 'published' => '2024-04-18 03:22:26', 'daysleft' => (float) 17, 'isLoggedIn' => false, 'facebookSession' => null, 'fbConfig' => array( 'AppId' => '151651858238476', 'APIKey' => '1c032aa6c89b302e8ec5dea94dc89104', 'AppSecret' => 'f2b69d3a25fe65601f146efe7178e72a' ), 'linkedInConfig' => array( 'APIKey' => '779yus3aqi524z', 'AppSecret' => 'XCdGJxUokce5Ygf6' ), 'criticalCSSes' => array( 'jobdetail' => 'jobdetail-critical-css', 'companylist' => 'companylist-critical-css', 'companyview' => 'companyview-critical-css', 'agencylist' => 'agencylist-critical-css', 'agencyview' => 'agencyview-critical-css', 'laimoonverified' => 'laimoonverified-critical-css', 'seopages' => 'seopages-critical-css', 'externalview' => 'externalview-critical-css', 'popularjobsearches' => 'popularjobsearches-critical-css' ), 'basicProfileIncomplete' => true ) $uaPopup = '' $Urls = array( 'providers' => 'https://providers.laimoon.com', 'recruiters' => 'https://partners.laimoon.com', 'canonical' => 'https://jobs.laimoon.com', 'courses' => 'https://courses.laimoon.com', '7days' => 'http://courses.7daysindubai.com', 'careers' => 'http://careers.7daysindubai.com', 'careerguide' => 'https://laimoon.com', 'jobs' => 'https://jobs.laimoon.com', 'cms' => 'http://cms.laimoon.com', 'profiles' => 'https://profiles.laimoon.com' ) $availLocations = array( 'uae' => array( 'name' => 'UAE', 'country_id' => '2', 'country_code' => 'ae', 'slug' => 'uae', 'global_location_id' => '225', 'rel_gloc_ids' => '251,250,249,248,247,246,245,244,225', 'currency' => 'AED', 'currency_name' => 'UAE Dirham', 'languages' => 'en,ar', 'default_language' => 'en', 'country_time_zone' => 'Asia/Dubai', 'job_location' => '1', 'published' => '1', 'show' => '1' ), 'saudi' => array( 'name' => 'Saudi Arabia', 'country_id' => '183', 'country_code' => 'sa', 'slug' => 'saudi', 'global_location_id' => '187', 'rel_gloc_ids' => '274,273,272,271,269,268,267,266,265,264,263,262,261,260,259,258,257,256,255,254,253,187', 'currency' => 'SAR', 'currency_name' => 'Saudi Riyal', 'languages' => 'en,ar', 'default_language' => 'en', 'country_time_zone' => 'Asia/Riyadh', 'job_location' => '1', 'published' => '1', 'show' => '1' ), 'india' => array( 'name' => 'India', 'country_id' => '99', 'country_code' => 'in', 'slug' => 'india', 'global_location_id' => '100', 'rel_gloc_ids' => '100,465,466,467,468,469,470,471,472,473,474,475,476,477,478,479,480,481,976,994,1263,1264', 'currency' => 'INR', 'currency_name' => 'Indian Rupee', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Asia/Kolkata', 'job_location' => '1', 'published' => '1', 'show' => '1' ), 'south-africa' => array( 'name' => 'South Africa', 'country_id' => '236', 'country_code' => 'za', 'slug' => 'south-africa', 'global_location_id' => '197', 'rel_gloc_ids' => '197,498,499,500,501,502,503,504', 'currency' => 'ZAR', 'currency_name' => 'South African Rand', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Africa/Johannesburg', 'job_location' => '0', 'published' => '1', 'show' => '1' ), 'egypt' => array( 'name' => 'Egypt', 'country_id' => '61', 'country_code' => 'eg', 'slug' => 'egypt', 'global_location_id' => '64', 'rel_gloc_ids' => '64,955,957,1102,1103,1104,1105,1106,1107,1108,1109,1110,1111,1112,1113,1114,1115', 'currency' => 'EGP', 'currency_name' => 'Egyptian pound', 'languages' => 'en,ar', 'default_language' => 'en', 'country_time_zone' => 'Africa/Cairo', 'job_location' => '1', 'published' => '1', 'show' => '1' ), 'singapore' => array( 'name' => 'Singapore', 'country_id' => '188', 'country_code' => 'sg', 'slug' => 'singapore', 'global_location_id' => '192', 'rel_gloc_ids' => '192,382,432,438,445,453', 'currency' => 'SGD', 'currency_name' => 'Singapore Dollar', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Asia/Singapore', 'job_location' => '1', 'published' => '1', 'show' => '1' ), 'qatar' => array( 'name' => 'Qatar', 'country_id' => '178', 'country_code' => 'qa', 'slug' => 'qatar', 'global_location_id' => '176', 'rel_gloc_ids' => '176,252', 'currency' => 'QAR', 'currency_name' => 'Qatar Rial', 'languages' => 'en,ar', 'default_language' => 'en', 'country_time_zone' => 'Asia/Qatar', 'job_location' => '1', 'published' => '1', 'show' => '1' ), 'pakistan' => array( 'name' => 'Pakistan', 'country_id' => '169', 'country_code' => 'pk', 'slug' => 'pakistan', 'global_location_id' => '164', 'rel_gloc_ids' => '164,979,1052,1053,1054,1055,1056,1057,1058,1059,1060,1061,1062,1063,1064,1065,1066,1067,1068,1069,1070,1071', 'currency' => 'PKR', 'currency_name' => 'Pakistani rupee', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Asia/Karachi', 'job_location' => '1', 'published' => '1', 'show' => '1' ), 'kuwait' => array( 'name' => 'Kuwait', 'country_id' => '116', 'country_code' => 'kw', 'slug' => 'kuwait', 'global_location_id' => '116', 'rel_gloc_ids' => '116,276,277,278,279,280,281', 'currency' => 'KWD', 'currency_name' => 'Kuwait Dinar', 'languages' => 'en,ar', 'default_language' => 'en', 'country_time_zone' => 'Asia/Kuwait', 'job_location' => '1', 'published' => '1', 'show' => '1' ), 'oman' => array( 'name' => 'Oman', 'country_id' => '163', 'country_code' => 'om', 'slug' => 'oman', 'global_location_id' => '163', 'rel_gloc_ids' => '163,282,283,284,285,286,287,288,289,290,291', 'currency' => 'OMR', 'currency_name' => 'Oman Rial', 'languages' => 'en,ar', 'default_language' => 'en', 'country_time_zone' => 'Asia/Muscat', 'job_location' => '1', 'published' => '1', 'show' => '1' ), 'jordan' => array( 'name' => 'Jordan', 'country_id' => '106', 'country_code' => 'jo', 'slug' => 'jordan', 'global_location_id' => '110', 'rel_gloc_ids' => '110,958,959,1101,1247,1246,1245,1244,1243,1242,1241,1240,1239', 'currency' => 'JOD', 'currency_name' => 'Jordanian Dinar', 'languages' => 'en,ar', 'default_language' => 'en', 'country_time_zone' => 'Asia/Amman', 'job_location' => '1', 'published' => '1', 'show' => '1' ), 'philippines' => array( 'name' => 'Philippines', 'country_id' => '168', 'country_code' => 'ph', 'slug' => 'philippines', 'global_location_id' => '171', 'rel_gloc_ids' => '171,482,483,484,485,486,487,488,489,490,491,492,493,494,495,496,497,1262', 'currency' => 'PHP', 'currency_name' => 'Philippine Peso', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Asia/Manila', 'job_location' => '1', 'published' => '1', 'show' => '1' ), 'bahrain' => array( 'name' => 'Bahrain', 'country_id' => '23', 'country_code' => 'bh', 'slug' => 'bahrain', 'global_location_id' => '17', 'rel_gloc_ids' => '17,292,293,294,295,314,297,298,299,300,301,302,303,304,1276,1277', 'currency' => 'BHD', 'currency_name' => 'Bahrain Dinar', 'languages' => 'en,ar', 'default_language' => 'en', 'country_time_zone' => 'Asia/Bahrain', 'job_location' => '1', 'published' => '1', 'show' => '1' ), 'sri-lanka' => array( 'name' => 'Sri Lanka', 'country_id' => '123', 'country_code' => 'lk', 'slug' => 'sri-lanka', 'global_location_id' => '200', 'rel_gloc_ids' => '200,1047,1048,1049,1084,1085,1086', 'currency' => 'LKR', 'currency_name' => 'Sri Lankan rupee', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Asia/Colombo', 'job_location' => '1', 'published' => '1', 'show' => '1' ), 'united-kingdom' => array( 'name' => 'United Kingdom', 'country_id' => '74', 'country_code' => 'gb', 'slug' => 'united-kingdom', 'global_location_id' => '226', 'rel_gloc_ids' => '226,1035,1036,1037,1038,1039,1040,1041,1042,1043,1044,1045,1046,1050,1259,1260,1261,1267', 'currency' => 'GBP', 'currency_name' => 'British Pound', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Europe/London', 'job_location' => '1', 'published' => '1', 'show' => '1' ), 'malaysia' => array( 'name' => 'Malaysia', 'country_id' => '149', 'country_code' => 'my', 'slug' => 'malaysia', 'global_location_id' => '131', 'rel_gloc_ids' => '131,131,980,1051', 'currency' => 'MYR', 'currency_name' => 'Ringgit', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Asia/Kuala_Lumpur', 'job_location' => '1', 'published' => '1', 'show' => '1' ), 'nepal' => array( 'name' => 'Nepal', 'country_id' => '159', 'country_code' => 'np', 'slug' => 'nepal', 'global_location_id' => '151', 'rel_gloc_ids' => '151,981,1096,1097,1098', 'currency' => 'NPR', 'currency_name' => 'Nepalese Rupee', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Asia/Kathmandu', 'job_location' => '1', 'published' => '1', 'show' => '1' ), 'nigeria' => array( 'name' => 'Nigeria', 'country_id' => '155', 'country_code' => 'ng', 'slug' => 'nigeria', 'global_location_id' => '158', 'rel_gloc_ids' => '158,995,996,997,1095', 'currency' => 'NGN', 'currency_name' => 'Nigerian Naira', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Africa/Lagos ', 'job_location' => '1', 'published' => '1', 'show' => '1' ), 'newzealand' => array( 'name' => 'New Zealand', 'country_id' => '162', 'country_code' => 'nz', 'slug' => 'newzealand', 'global_location_id' => '155', 'rel_gloc_ids' => '155,998,999,1080,1081,1082,1083', 'currency' => 'NZD', 'currency_name' => 'New Zealand Dollar', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Pacific/Auckland', 'job_location' => '0', 'published' => '1', 'show' => '1' ), 'brasil' => array( 'name' => 'Brasil', 'country_id' => '29', 'country_code' => 'br', 'slug' => 'brasil', 'global_location_id' => '30', 'rel_gloc_ids' => '30,1000,1001,1002,1003,1004,1005,1006,1007,1008,1009,1010,1011,1012,1013', 'currency' => 'BRL', 'currency_name' => 'Brazilian Real', 'languages' => 'pt', 'default_language' => 'pt', 'country_time_zone' => 'America/Sao_Paulo', 'job_location' => '0', 'published' => '1', 'show' => '1' ), 'portugal' => array( 'name' => 'Portugal', 'country_id' => '175', 'country_code' => 'pt', 'slug' => 'portugal', 'global_location_id' => '174', 'rel_gloc_ids' => '174,1014,1015,1087,1088,1089,1090', 'currency' => 'EUR', 'currency_name' => 'Euro', 'languages' => 'pt', 'default_language' => 'pt', 'country_time_zone' => 'Europe/Lisbon', 'job_location' => '0', 'published' => '1', 'show' => '1' ), 'canada' => array( 'name' => 'Canada', 'country_id' => '36', 'country_code' => 'ca', 'slug' => 'canada', 'global_location_id' => '38', 'rel_gloc_ids' => '38,1019,1020,1021,1022,1023,1024,1025', 'currency' => 'CAD', 'currency_name' => 'Canadian Dollar', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Canada/Saskatchewan', 'job_location' => '0', 'published' => '1', 'show' => '1' ), 'united-states' => array( 'name' => 'United States', 'country_id' => '221', 'country_code' => 'us', 'slug' => 'united-states', 'global_location_id' => '227', 'rel_gloc_ids' => '227,1314,1315,1316,1317,1318,1319,1320,1321,1322,1323,1324,1325,1326', 'currency' => 'USD', 'currency_name' => 'US Dollar', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'America/New_York', 'job_location' => '1', 'published' => '1', 'show' => '1' ), 'angola' => array( 'name' => 'Angola', 'country_id' => '9', 'country_code' => 'ao', 'slug' => 'angola', 'global_location_id' => '6', 'rel_gloc_ids' => '6,1016,1091,1092,1093,1094', 'currency' => 'AOA', 'currency_name' => 'Angolan Kwanza', 'languages' => 'pt', 'default_language' => 'pt', 'country_time_zone' => 'Africa/Luanda', 'job_location' => '0', 'published' => '1', 'show' => '1' ), 'australia' => array( 'name' => 'Australia', 'country_id' => '14', 'country_code' => 'au', 'slug' => 'australia', 'global_location_id' => '13', 'rel_gloc_ids' => '13,1026,1027,1028,1029,1030', 'currency' => 'AUD', 'currency_name' => 'Australian Dollar', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Australia/Melbourne', 'job_location' => '0', 'published' => '1', 'show' => '1' ), 'kenya' => array( 'name' => 'Kenya', 'country_id' => '108', 'country_code' => 'ke', 'slug' => 'kenya', 'global_location_id' => '112', 'rel_gloc_ids' => '112,1031,1032,1075,1076,1077,1078,1079', 'currency' => 'KES', 'currency_name' => 'Kenyan Shilling', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Africa/Nairobi', 'job_location' => '0', 'published' => '1', 'show' => '1' ), 'ghana' => array( 'name' => 'Ghana', 'country_id' => '78', 'country_code' => 'gh', 'slug' => 'ghana', 'global_location_id' => '83', 'rel_gloc_ids' => '83,1033,1034,1072,1073,1074', 'currency' => 'GHS', 'currency_name' => 'Ghanaian Cedi', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Africa/Accra', 'job_location' => '0', 'published' => '1', 'show' => '1' ), 'ireland' => array( 'name' => 'Ireland', 'country_id' => '98', 'country_code' => 'ie', 'slug' => 'ireland', 'global_location_id' => '104', 'rel_gloc_ids' => '104,104,387,388,389,390,391,392,393,394,395,396,397,398,399,400,401,402,403,404,405,406,407,408,409,410,411,412,413,414,415,416', 'currency' => 'EUR', 'currency_name' => 'Euro', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Europe/Dublin', 'job_location' => '0', 'published' => '1', 'show' => '1' ), 'vietnam' => array( 'name' => 'Vietnam', 'country_id' => '229', 'country_code' => 'vn', 'slug' => 'vietnam', 'global_location_id' => '234', 'rel_gloc_ids' => '234,1170,1171', 'currency' => 'VND', 'currency_name' => 'Vietnamese Dong', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Asia/Ho_Chi_Minh', 'job_location' => '0', 'published' => '1', 'show' => '1' ), 'cyprus' => array( 'name' => 'Cyprus', 'country_id' => '51', 'country_code' => 'cy', 'slug' => 'cyprus', 'global_location_id' => '55', 'rel_gloc_ids' => '55,1230,1231,1232,1233', 'currency' => 'EUR', 'currency_name' => 'Euro', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Europe/Nicosia', 'job_location' => '0', 'published' => '1', 'show' => '1' ), 'malta' => array( 'name' => 'Malta', 'country_id' => '144', 'country_code' => 'mt', 'slug' => 'malta', 'global_location_id' => '134', 'rel_gloc_ids' => '134,1255,1254,1253,1252,1251,1250,1249,1248', 'currency' => 'EUR', 'currency_name' => 'Euro', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Europe/Malta', 'job_location' => '0', 'published' => '1', 'show' => '1' ), 'maldives' => array( 'name' => 'Maldives', 'country_id' => '146', 'country_code' => 'mv', 'slug' => 'maldives', 'global_location_id' => '132', 'rel_gloc_ids' => '132,1172', 'currency' => 'MVR', 'currency_name' => 'Maldivian rufiyaa', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Indian/Maldives', 'job_location' => '0', 'published' => '1', 'show' => '1' ), 'turkey' => array( 'name' => 'Turkey', 'country_id' => '213', 'country_code' => 'tr', 'slug' => 'turkey', 'global_location_id' => '219', 'rel_gloc_ids' => '219,1173,1174,1175,1176', 'currency' => 'TRY', 'currency_name' => 'Turkish lira', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Europe/Istanbul', 'job_location' => '0', 'published' => '1', 'show' => '1' ), 'thailand' => array( 'name' => 'Thailand', 'country_id' => '206', 'country_code' => 'th', 'slug' => 'thailand', 'global_location_id' => '213', 'rel_gloc_ids' => '213,1177', 'currency' => 'THB', 'currency_name' => 'Baht', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Asia/Bangkok', 'job_location' => '0', 'published' => '1', 'show' => '1' ), 'hong-kong' => array( 'name' => 'Hong Kong', 'country_id' => '91', 'country_code' => 'hk', 'slug' => 'hong-kong', 'global_location_id' => '97', 'rel_gloc_ids' => '97', 'currency' => 'HKD', 'currency_name' => 'Hong Kong dollar', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Asia/Hong_Kong', 'job_location' => '0', 'published' => '1', 'show' => '1' ), 'germany' => array( 'name' => 'Germany', 'country_id' => '53', 'country_code' => 'de', 'slug' => 'germany', 'global_location_id' => '82', 'rel_gloc_ids' => '82,1178,1179,1180,1181,1182,1183,1184,1185,1186,1187', 'currency' => 'EUR', 'currency_name' => 'Euro', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Europe/Berlin', 'job_location' => '0', 'published' => '1', 'show' => '1' ), 'netherlands' => array( 'name' => 'Netherlands', 'country_id' => '157', 'country_code' => 'nl', 'slug' => 'netherlands', 'global_location_id' => '152', 'rel_gloc_ids' => '152,1188,1189,1190,1191,1192,1193', 'currency' => 'EUR', 'currency_name' => 'Euro', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Europe/Amsterdam', 'job_location' => '0', 'published' => '1', 'show' => '1' ), 'japan' => array( 'name' => 'Japan', 'country_id' => '107', 'country_code' => 'jp', 'slug' => 'japan', 'global_location_id' => '108', 'rel_gloc_ids' => '108,1327,1328,1329,1330,1331,1332,1333,1334,1335,1336,1337', 'currency' => 'YEN', 'currency_name' => 'Japanese yen', 'languages' => 'en', 'default_language' => 'en', 'country_time_zone' => 'Search Results Web results Asia/Tokyo', 'job_location' => '1', 'published' => '1', 'show' => '1' ), 'global' => array( 'name' => 'Global', 'country_id' => (int) 251, 'country_code' => 'on', 'slug' => 'global', 'global_location_id' => '275', 'rel_gloc_ids' => '275', 'currency' => 'USD', 'currency_name' => 'US Dollar', 'languages' => 'en,ar', 'default_language' => 'en', 'country_time_zone' => null, 'job_location' => '0', 'published' => '1', 'show' => '1' ) ) $currentLocation = array( 'name' => 'Portugal', 'country_id' => '175', 'country_code' => 'pt', 'slug' => 'portugal', 'global_location_id' => '174', 'rel_gloc_ids' => '174,1014,1015,1087,1088,1089,1090', 'currency' => 'EUR', 'currency_name' => 'Euro', 'languages' => 'pt', 'default_language' => 'pt', 'country_time_zone' => 'Europe/Lisbon', 'job_location' => '0', 'published' => '1', 'show' => '1' ) $cityLists = array( (int) 0 => array( 'name' => 'Dubai', 'slug' => 'dubai' ), (int) 1 => array( 'name' => 'Abu Dhabi', 'slug' => 'abu-dhabi' ), (int) 2 => array( 'name' => 'Ras al Khaimah', 'slug' => 'ras-al-khaimah' ), (int) 3 => array( 'name' => 'Al Ain', 'slug' => 'al-ain' ), (int) 4 => array( 'name' => 'Sharjah', 'slug' => 'sharjah' ), (int) 5 => array( 'name' => 'Fujairah', 'slug' => 'fujairah' ), (int) 6 => array( 'name' => 'Ajman', 'slug' => 'ajman' ), (int) 7 => array( 'name' => 'Umm Al Quwain', 'slug' => 'umm-al-quwain' ) ) $menuState = 'loggedoutmenu' $showCVReviewLink = true $profileInfo = array( 'locations' => array( (int) 2 => 'UAE' ), 'searchKey' => '', 'guest' => (int) 1, 'jobCount' => '11801', 'contributedJobCount' => '24', 'courseCount' => null ) $environment = 'production' $langUrlPrefix = '' $langUrl = 'https://jobs.laimoon.com/' $themeUrl = 'https://jobs.laimoon.com/' $siteUrl = 'https://jobs.laimoon.com/' $staticUrl = 'https://cdn.laimoon.com/jobs/' $langCode = 'en' $pageScripts = array( (int) 0 => 'page_script' ) $pageName = 'externalview' $courseUrl = 'https://courses.laimoon.com/' $onlineCourses = array( (int) 0 => array( 'Course' => array( 'id' => '128288', 'seeder_id' => '43', 'edited_seeder_id' => '43', 'edited_client_id' => '0', 'title' => 'Customer Service Manager', 'external_link' => 'https://lead-academy.org/course/customer-service/', 'objectives' => null, 'photo_cta' => null, 'photo' => null, 'length' => '', 'next_session' => '', 'schedules' => null, 'duration' => 'Upto 1 Hour', 'base_duration' => '0', 'timing' => 'Flexible', 'location' => 'Online', 'global_location_id' => '275', 'school' => 'Lead Academy', 'logo' => '', 'certificate_diploma' => 'yes', 'image' => '', 'brochure_url' => null, 'video' => '', 'cost' => '', 'price' => '20', 'price_enquiry' => '0', 'course_status' => 'Paid', 'base_price' => '12', 'nondiscounted_base_price' => '400', 'currency' => 'GBP', 'discount' => '97% off through Laimoon!', 'free_trial_text' => null, 'laimoon_offer' => '1', 'summary' => '<br /> <strong>Overview</strong><br /> <br /> Whether you are self-taught and you want to fill in the gaps for better efficiency and productivity, this Customer Service course will set you up with a solid foundation to become a confident customer service manager and develop more advanced skills.<br /> <br /> This comprehensive Customer Service course is the perfect way to kickstart your career in the field of customer service. This accredited course will give you a competitive advantage in your career, making you stand out from all other applicants and employees.<br /> <br /> As one of the leading course providers and most renowned e-learning specialists online, we’re dedicated to giving you the best educational experience possible. This course is crafted by industry expert, to enable you to learn quickly and efficiently, and at your own pace and convenience.<br /> <br /> <strong>How Will I Benefit?</strong> <ul> <li>Boost your career in customer service</li> <li>Deepen your knowledge and skills in your chosen field just in hours not years!</li> <li>Study a course that has been designed by industry professionals.</li> <li>Save money and time by studying your convenient time</li> <li>Have access to a tutor whenever you are in need</li> </ul> So, what are you thinking about! Start getting the benefits by enrolling today!<br /> <br /> <strong>Why Choose Lead Academy:</strong> <ul> <li>Lifetime Access</li> <li>High-quality e-learning study materials </li> <li>The UK and globally recognised qualification</li> <li>Self-paced, no fixed schedules</li> <li>24/7 customer support through email</li> <li>Available to students anywhere in the world</li> <li>No hidden fee</li> <li>Study in a user-friendly, advanced online learning platform</li> </ul> <strong>Who is this course for?</strong><br /> <br /> This comprehensive Customer Service course is suitable for anyone looking to improve their job prospects or aspiring to accelerate their career in this sector and want to gain in-depth knowledge of customer service.<br /> <br /> <strong>Certification</strong><br /> <br /> On successful completion of the Customer Service course, you will be eligible to obtain a verifiable certificate as proof of your new qualification. This means that you/your employer can verify your qualification through our website. Certificate can be obtained in PDF version at a cost of £10, and there is an additional fee to obtain a printed copy certificate which is £29.<br /> <br /> <strong>Career path</strong><br /> <br /> This Customer Service course opens a brand new door for you to enter the relevant job market and also provides you with the chance to accumulate in-depth knowledge at the side of needed skills to become flourishing in no time. You will also be able to add your qualifications to your CV, enhance your career and become more competitive in your chosen industry.<br /> ', 'outline' => null, 'who_should_take_this_course' => '', 'eligibility' => '<ul> <li>There are no academic entry requirements for this Customer Service course, and it is open to students of all academic ;</li> <li>As long as you are aged seventeen or over and have a basic grasp of English, numeracy and ICT, you will be eligible to enroll.</li> </ul> ', 'about_school' => '', 'keywords' => '', 'job_matching_keywords' => null, 'instructor_bio' => '', 'external_course_info' => null, 'eligibility_criteria' => null, 'career_opportunity' => null, 'targetted_roles' => null, 'targetted_industries' => null, 'targetted_locations' => null, 'gender' => '0', 'targetted_course_categories' => '119,911,215', 'suggested_course_categories' => '', 'course_type_id' => '2', 'course_provider_id' => '10236', 'trainer_ids' => null, 'created' => '2020-10-11 14:16:54', 'updated' => '2020-10-11 14:44:59', 'sort_order' => '0', 'page' => 'JobListing', 'to_emails' => 'info@lead-academy.org', 'cc_emails' => null, 'phone_number' => null, 'pri_line_number' => null, 'instant_calls' => '1', 'status' => 'active', 'collect_mode' => 'provider_verified', 'slug' => 'part-time-customer-service-manager-lead-academy', 'ratings' => 'a:1:{s:2:"r1";a:4:{s:12:"number_votes";i:1;s:12:"total_points";s:1:"1";s:7:"dec_avg";d:1;s:9:"whole_avg";d:1;}}', 'agg_ratings' => null, 'prospects' => '1', 'end_date' => null, 'featured' => '0', 'impressions' => '0', 'contract_type' => 'CPC', 'deleted' => '0', 'delete_request' => '0', 'accreditation' => '0', 'accreditation_logos' => 'CPD Certification Service,IPHM', 'invoice_type' => 'Free', 'payment_mode' => 'paid', 'invoice_value' => '5', 'invoice_click_value' => '0', 'next_session_date' => null, 'brochure_cost' => '3', 'call_cost' => '0', 'boosted' => '0', 'featured_text' => null, 'fresh' => '0', 'connections' => '502', 'show_map' => '0', 'course_feed_id' => '0', 'visa_required' => '0', 'ladies_only' => '0', 'gents_only' => '0', 'method' => 'Part Time', 'study_timings' => '2', 'language_program_covers' => null, 'language_program_level' => null, 'language_program_type' => null, 'language_study_mode' => null, 'badge_url' => null, 'last_revision_status' => 'None', 'online_method' => '', 'delivery_languages' => 'en', 'career_path' => 'Customer care,Customer support,Customer manager', 'rank' => null, 'resized' => '0', 'ctr' => '100.000', 'laimoon_rank' => '{"default":3500,"5089_en_c":350000000,"127950_en_c":350000000,"5098_en_c":350000000,"70384_en_f":350000000,"256529_en_c":350000000,"127985_en_c":350000000,"88959_en_f":350000000,"128103_en_c":350000000,"124797_en_c":350000000,"12672_en_f":350000000,"124762_en_c":350000000,"127942_en_c":350000000,"97974_en_c":350000000,"121755_en_c":350000000,"124915_en_c":350000000,"128114_en_c":350000000,"89367_en_f":350000000}', 'lead_count' => '0', 'enrol_option' => '1', 'enrol_free' => '0', 'import_course_code' => '', 'cpa_recommended' => '0', 'study_format' => 'Video', 'pdf_certificate' => '0', 'course_certificate' => null, 'bundle_id' => null, 'randomizer' => '99304697', 'virtual_classroom' => '0', 'on_credit' => '0', 'laimoon_organized' => '0' ), 'CourseProvider' => array( 'id' => '10236', 'name' => 'Lead Academy', 'account_name' => '', 'trainer_type' => 'institute', 'slug' => 'lead-academy', 'location' => null, 'customer_name' => 'David Foster', 'seeder_id' => '43', 'phone_number' => '+447960579006', 'pri_line_number' => '', 'address_street' => 'Office 15, Pure Offices, Kembrey Park', 'address_building' => '', 'address_city' => 'Swindon', 'address_country' => 'United Kingdom', 'addresss' => 'Office 15, Pure Offices, Kembrey Park, Swindon, United Kingdom', 'invoice_email' => 'info@lead-academy.org', 'student_enrolment' => '1', 'masked_emails' => '1', 'moneyback' => '1', 'student_enrolment_processing_percentage' => '50', 'invoice_missed_calls' => '0', 'budget_alerts' => '0', 'budget_amount' => '0', 'budget_start_date' => null, 'provider_code' => '', 'payment_type' => 'CPC', 'intl_leads_enabled' => '0', 'invoice_notification' => '0', 'enable_intro_offer' => '1', 'lead_notification' => '1', 'weekly_digest' => '1', 'logo' => 'content_1581072749-d-Academy-New-blackbg.jpg', 'logo_size' => '{"width":1450,"height":310}', 'description' => 'Lead Academy is a leading online training company providing state-of-the-art training and qualifications. At Lead Academy, we know that everyone is different, that’s why we offer a comprehensive range of courses to suit all needs.<br /> <br /> We are committed to providing exceptional learning experiences that support learning and development through the use of innovative online training techniques that not only educate and enhance the skills of our learners but ultimately help them to succeed.<br /> <br /> We work in conjunction with leading industry sector professionals to produce high-quality, affordable courses designed to develop the practical skills and knowledge required to take back to and implement in the workplace, delivering real results for you and your business to thrive.<br /> <br /> <br /> We offer a wide range of courses suitable for all levels. Whether you want to advance your career or simply learn something new, we’ll have the course for you.<br /> ', 'website' => 'https://lead-academy.org/', 'no_of_courses' => null, 'course_types' => '', 'spotlight' => null, 'video_thumb' => null, 'video_embed_code' => '', 'meta_title' => null, 'meta_description' => null, 'meta_keywords' => null, 'email' => 'info@lead-academy.org', 'contact_phone_number' => '+44 7960579006', 'contact_person_position' => null, 'global_location_ids' => '275', 'head_office_gloc_id' => '275', 'vat_enabled' => '0', 'draft' => '0', 'auto_account_suspension' => '0', 'ratings' => 'a:1:{s:2:"r1";a:2:{s:7:"dec_avg";d:0;s:9:"whole_avg";d:0;}}', 'call' => '0', 'auto_call_paid' => '0', 'instant_callback_number' => '', 'instant_callback_status' => 'No', 'instant_callback_disabled' => '1', 'show_map' => '0', 'same_place' => '0', 'tier' => 'tier3', 'featured_advertiser' => '0', 'institution_type' => 'Training Institute', 'certificate' => null, 'hyperlocal_leads' => '0', 'training_mode' => 'Online', 'establish' => null, 'verify_code' => '', 'verify_status' => '1', 'course_csa_keywords' => null, 'untrusted' => '0', 'mobile_cpc_disabled' => '0', 'deleted' => '0', 'created' => '2019-12-04 19:49:20', 'modified' => '2021-08-30 18:28:42', 'pageview_enabled' => '1', 'timezone' => 'Europe/London', 'provider_status' => 'performance', 'cpc_direct_linking' => 'no', 'phone_calls_timing' => '', 'phone_calls_exclude_days' => '', 'signup' => '1', 'completeness' => '1', 'signup_status' => 'Contacted', 'engagement_ranking' => 'normal', 'exclusive_leads' => '0', 'progress' => null, 'verified_time' => '2019-12-20 11:56:45', 'profile_completed_time' => '2019-12-04 19:57:37', 'payment_overdue' => '0', 'bad_debtor' => '0', 'tax_regn_number' => null, 'tax_emirate' => null, 'traffic_referral' => 'https://partners.laimoon.com/', 'course_type_ids' => '2,7', 'trusted' => '0', 'legacy' => '0', 'moderation_status' => 'verified', 'rfp_email_alerts' => '0', 'rfp_unsubscribed' => '0', 'offer_start_date' => '0000-00-00', 'offer_end_date' => '0000-00-00', 'offer_price' => '0', 'discount_percentage' => '0', 'offer_published' => '0', 'offer_text' => '', 'resized' => '1', 'is_corporate' => '1', 'topup_auto_renew' => '0', 'disabled_topup' => '0', 'topup_credit_enabled' => '0', 'enable_hyperlocation_leads' => '0', 'import_course_enable' => '0', 'sample_certificate' => 'https://cdn.laimoon.com/cityimages/marketing/1630332968_lead-acade.jpg', 'lead_filters' => null, 'repeat_email_lead_alerts' => '1', 'load_blncr_weight' => '1', 'remote_option' => null, 'classroom_status' => 'pending', 'topup_info' => null, 'provider_rank' => '{"default":502,"rndm":811030,"r_79":502,"r_369":502,"r_373":502,"r_98":502,"r_425":502,"r_95":502,"r_419":502,"r_589":502,"r_763":502,"r_852":502,"r_851":502,"r_10":502,"r_94":502,"r_759":502,"r_527":502,"r_441":502,"r_315":502,"r_848":502,"r_776":502,"r_312":502,"r_81":502,"r_382":502,"r_592":502,"r_955":502,"r_126":502,"r_511":502,"r_588":502,"r_795":502,"r_656":502,"r_762":502,"r_12":502,"r_231":502,"r_69":502,"r_52":502,"r_335":502,"r_330":502,"r_332":502,"r_66":502,"r_254":502,"r_884":502,"r_294":502,"r_26":502,"r_17":502,"r_348":502,"r_86":502,"r_183":502,"r_715":502,"r_541":502,"r_725":502,"r_840":502,"r_723":502,"r_89":502,"r_229":502,"r_292":502,"r_378":502,"r_607":502,"r_268":502,"r_269":502,"r_345":502,"r_27":502,"r_847":502,"r_844":502,"r_88":502,"r_217":502,"r_388":502,"r_193":502,"r_85":502,"r_385":502,"r_811":502,"r_80":502,"r_114":502,"r_610":502,"r_596":502,"r_797":502,"r_900":502,"r_111":502,"r_226":502,"r_933":502,"r_14":502,"r_266":502,"r_660":502,"r_439":502,"r_791":502,"r_320":502,"r_82":502,"r_146":502,"r_617":502,"r_490":502,"r_375":502,"r_700":502,"r_383":502,"r_90":502,"r_497":502,"r_313":502,"r_60":502,"r_253":502,"r_112":502,"r_658":502,"r_281":502,"r_83":502,"r_927":502,"r_257":502,"r_757":502,"r_707":502,"r_611":502,"r_814":502,"r_846":502,"r_845":502,"r_209":502,"r_367":502,"r_523":502,"r_760":502,"r_929":502,"r_901":502,"r_415":502,"r_148":502,"r_195":502,"r_87":502,"r_198":502,"r_657":502,"r_170":502,"r_168":502,"r_670":502,"r_167":502,"r_314":502,"r_122":502,"r_821":502,"r_113":502,"r_778":502,"r_838":502,"r_831":502,"r_829":502,"r_614":502,"r_945":502,"r_502":502,"r_689":502,"r_897":502,"r_299":502,"r_255":502,"r_839":502,"r_830":502,"r_128":502,"r_120":502,"r_747":502,"r_142":502,"r_143":502,"r_799":502,"r_507":502,"r_508":502,"r_859":502,"r_381":502,"r_736":502,"r_590":502,"r_539":502,"r_697":502,"r_807":502,"r_888":502,"r_216":502,"r_221":502,"r_215":502,"r_119":502,"r_911":502,"r_609":502,"r_222":502,"r_514":502,"r_227":502,"r_96":502,"r_823":502,"r_912":502,"r_639":502,"r_749":502,"r_819":502,"r_861":502,"r_857":502,"r_850":502,"r_223":502,"r_943":502,"r_914":502,"r_798":502,"r_403":502,"r_404":502,"r_655":502,"r_118":502,"r_809":502,"r_237":502,"r_512":502,"r_786":502,"r_256":502,"r_329":502,"r_125":502,"r_910":502,"r_854":502,"r_866":502,"r_70":502,"r_500":502,"r_147":502,"r_387":502,"r_922":502,"r_779":502,"r_20":502,"r_163":502,"r_166":502,"r_164":502,"r_401":502,"r_599":502,"r_196":502,"r_123":502,"r_204":502,"r_731":502,"r_802":502,"r_633":502,"r_820":502,"r_930":502,"r_233":502,"r_110":502,"r_582":502,"r_15":502,"r_207":502,"r_188":502,"r_860":502,"r_97":502,"r_370":502,"r_709":502,"r_316":502,"r_683":502,"r_812":502,"r_882":502,"r_374":502,"r_636":502,"r_816":502,"r_394":502,"r_397":502,"r_84":502,"r_174":502,"r_194":502,"r_187":502,"r_230":502,"r_705":502,"r_251":502,"r_436":502,"r_180":502,"r_354":502,"r_380":502,"r_399":502,"r_826":502,"r_351":502,"r_703":502,"r_671":502,"r_959":502,"r_124":502,"r_784":502,"r_923":502,"r_127":502,"r_867":502,"r_190":502,"r_953":502,"r_813":502,"r_785":502,"r_746":502,"r_587":502,"r_531":502,"r_794":502,"r_887":502,"r_788":502,"r_864":502,"r_865":502,"r_956":502,"r_349":502,"r_808":502,"r_9":502,"r_496":502,"r_242":502,"r_581":502,"r_323":502,"r_421":502,"r_91":502,"r_261":502,"r_259":502,"r_734":502,"r_755":502,"r_780":502,"r_726":502,"r_267":502,"r_265":502,"r_652":502,"r_954":502,"r_201":502,"r_679":502,"r_199":502,"r_161":502,"r_353":502,"r_352":502,"r_672":502,"r_777":502,"r_236":502,"r_918":502,"r_205":502,"r_364":502,"r_608":502,"r_665":502,"r_389":502,"r_618":502,"r_593":502,"r_890":502,"r_395":502,"r_398":502,"r_872":502,"r_400":502,"r_653":502,"r_694":502,"r_357":502,"r_597":502,"r_396":502,"r_738":502,"r_743":502,"r_521":502,"r_832":502,"r_203":502,"r_241":502,"r_745":502,"r_842":502,"r_516":502,"r_232":502,"r_526":502,"r_761":502,"r_818":502,"r_898":502,"r_781":502,"r_309":502,"r_412":502,"r_769":502,"r_843":502,"r_754":502,"r_748":502,"r_121":502,"r_758":502,"r_169":502,"r_319":502,"r_668":502,"r_822":502,"r_420":502,"r_328":502,"r_218":502,"r_192":502,"r_234":502,"r_645":502,"r_533":502,"r_181":502,"r_868":502,"r_362":502,"r_211":502,"r_619":502,"r_391":502,"r_691":502,"r_408":502,"r_724":502,"r_393":502,"r_637":502,"r_43":502,"r_172":502,"r_615":502,"r_805":502,"r_626":502}', 'preferences' => '{"laimoon_fallback_number":"0"}' ), 'CourseTranslation' => array( 'id' => '200880', 'course_id' => '128288', 'title' => 'Customer Service Manager', 'slug' => 'part-time-customer-service-manager-lead-academy', 'external_link' => 'https://lead-academy.org/course/customer-service/', 'summary' => '<br /> <strong>Overview</strong><br /> <br /> Whether you are self-taught and you want to fill in the gaps for better efficiency and productivity, this Customer Service course will set you up with a solid foundation to become a confident customer service manager and develop more advanced skills.<br /> <br /> This comprehensive Customer Service course is the perfect way to kickstart your career in the field of customer service. This accredited course will give you a competitive advantage in your career, making you stand out from all other applicants and employees.<br /> <br /> As one of the leading course providers and most renowned e-learning specialists online, we’re dedicated to giving you the best educational experience possible. This course is crafted by industry expert, to enable you to learn quickly and efficiently, and at your own pace and convenience.<br /> <br /> <strong>How Will I Benefit?</strong> <ul> <li>Boost your career in customer service</li> <li>Deepen your knowledge and skills in your chosen field just in hours not years!</li> <li>Study a course that has been designed by industry professionals.</li> <li>Save money and time by studying your convenient time</li> <li>Have access to a tutor whenever you are in need</li> </ul> So, what are you thinking about! Start getting the benefits by enrolling today!<br /> <br /> <strong>Why Choose Lead Academy:</strong> <ul> <li>Lifetime Access</li> <li>High-quality e-learning study materials </li> <li>The UK and globally recognised qualification</li> <li>Self-paced, no fixed schedules</li> <li>24/7 customer support through email</li> <li>Available to students anywhere in the world</li> <li>No hidden fee</li> <li>Study in a user-friendly, advanced online learning platform</li> </ul> <strong>Who is this course for?</strong><br /> <br /> This comprehensive Customer Service course is suitable for anyone looking to improve their job prospects or aspiring to accelerate their career in this sector and want to gain in-depth knowledge of customer service.<br /> <br /> <strong>Certification</strong><br /> <br /> On successful completion of the Customer Service course, you will be eligible to obtain a verifiable certificate as proof of your new qualification. This means that you/your employer can verify your qualification through our website. Certificate can be obtained in PDF version at a cost of £10, and there is an additional fee to obtain a printed copy certificate which is £29.<br /> <br /> <strong>Career path</strong><br /> <br /> This Customer Service course opens a brand new door for you to enter the relevant job market and also provides you with the chance to accumulate in-depth knowledge at the side of needed skills to become flourishing in no time. You will also be able to add your qualifications to your CV, enhance your career and become more competitive in your chosen industry.<br /> ', 'outline' => null, 'who_should_take_this_course' => null, 'career_path' => 'Customer care,Customer support,Customer manager', 'eligibility' => '<ul> <li>There are no academic entry requirements for this Customer Service course, and it is open to students of all academic ;</li> <li>As long as you are aged seventeen or over and have a basic grasp of English, numeracy and ICT, you will be eligible to enroll.</li> </ul> ', 'school' => 'Lead Academy', 'keywords' => null, 'location' => 'Online', 'duration' => 'Upto 1 Hour', 'timing' => 'Flexible', 'cost' => null, 'discount' => '97% off through Laimoon!', 'eligibility_criteria' => null, 'job_matching_keywords' => null, 'boosted' => '0', 'lang_code' => 'en', 'status' => 'active', 'auto_translated' => '0', 'objectives' => null, 'photo' => null, 'photo_cta' => null, 'video' => null ), 'Profile' => array() ), (int) 1 => array( 'Course' => array( 'id' => '146059', 'seeder_id' => '43', 'edited_seeder_id' => '43', 'edited_client_id' => '99998627', 'title' => 'Excellence in Customer Service for Hospitality', 'external_link' => 'https://studyhub.org.uk/course/hotel-concierge-certification/', 'objectives' => null, 'photo_cta' => null, 'photo' => null, 'length' => null, 'next_session' => null, 'schedules' => null, 'duration' => 'Upto 125 Hours', 'base_duration' => '0', 'timing' => '', 'location' => 'Online', 'global_location_id' => '275', 'school' => 'StudyHub', 'logo' => null, 'certificate_diploma' => 'yes', 'image' => null, 'brochure_url' => null, 'video' => null, 'cost' => null, 'price' => '999', 'price_enquiry' => '0', 'course_status' => 'Paid', 'base_price' => '272', 'nondiscounted_base_price' => '544', 'currency' => 'AED', 'discount' => '050% Off for Laimoon Users!', 'free_trial_text' => null, 'laimoon_offer' => '1', 'summary' => '<strong>24 Hour Flash Deal **25-in-1 Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality Mega Bundle**</strong><br /> <br /> <strong>►►► Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality Enrolment Gifts â—„â—„â—„ **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter **</strong><br /> <br /> Take the initial steps toward a successful long-term career by studying the <strong>Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality</strong> package online with Studyhub through our online learning platform. The Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality bundle can help you improve your CV, wow potential employers, and differentiate yourself from the mass.<br /> <br /> This <strong>Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality</strong> course provides complete 360-degree training on Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality. You’ll get not one, not two, not three, but twenty-five Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality courses included in this course. Plus Studyhub’s signature Forever Access is given as always, meaning these Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality courses are yours for as long as you want them once you enrol in this course<br /> <br /> <strong>This Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality Bundle consists the following career oriented courses:</strong> <ul> <li>Course 01: Hotel Concierge Certification</li> <li>Course 02: Professional Certificate in Front Office</li> <li>Course 03: Receptionist Diploma</li> <li>Course 04: Customer Service Manager Training and Front Desk Certification</li> <li>Course 05: Customer Service Management: Recovering Difficult Customers</li> <li>Course 06: Complete Customer Service and Communication Skills</li> <li>Course 07: Retail Customer Service & Effective Customer Targeting</li> <li>Course 08: Customer Relationship Management</li> <li>Course 09: Complaints Handling for Customer Care: Best Practices</li> <li>Course 10: Phone-Based Customer Service</li> <li>Course 11: Service Helpdesk & Technical Support Course</li> <li>Course 12: Call Centre Training: Excelling in Customer Service and Communication</li> <li>Course 13: Diploma in Customer Service & Handling Complaints</li> <li>Course 14: Know Your Customer (KYC)</li> <li>Course 15: Customer Service Fraud Officer</li> <li>Course 16: Effective Communication Skills Diploma</li> <li>Course 17: Help Desk Training</li> <li>Course 18: Professional Skills for Hotel Management Training</li> <li>Course 19: Hospitality Management</li> <li>Course 20: Professional Crisis Management Certificate</li> <li>Course 21: Marketing Strategies for Business</li> <li>Course 22: Conflict Resolution</li> <li>Course 23: Decision Making and Critical Thinking Online Course</li> <li>Course 24: Hospitality Compliance Management Course</li> <li>Course 25: Customer Service & Environment</li> </ul> <strong>Description</strong><br /> <br /> The <strong>Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality</strong> course has been prepared by focusing largely on Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality career readiness. It has been designed by our Customer Service for Hospitality specialists in a manner that you will be likely to find yourself head and shoulders above the others. For better learning, one to one assistance will also be provided if it’s required by any learners.<br /> <br /> The <strong>Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality</strong> Bundle is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This bundle course has been created with twenty-five premium courses to provide our learners with the best learning experience possible to increase their understanding of their chosen field.<br /> <br /> This <strong>Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality</strong> Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality Elementary modules, allowing our students to grasp each lesson quickly.<br /> <br /> The <strong>Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality</strong> course is self-paced and can be taken from the comfort of your home, office, or on the go! With our Student ID card you will get discounts on things like music, food, travel and clothes etc.<br /> <br /> <strong>In this exclusive Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality bundle, you really hit the jackpot. Here’s what you get:</strong> <ul> <li>Step by step Customer Service for Hospitality lessons</li> <li>One to one assistance from Customer Service for Hospitality Professionals if you need it</li> <li>Innovative exams to test your knowledge after the Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality course</li> <li>24/7 customer support should you encounter any hiccups</li> <li>Top-class learning portal</li> <li>Unlimited lifetime access to all twenty-five Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality courses</li> <li>Digital Certificate, Transcript and student ID are all included in the price</li> <li>PDF certificate immediately after passing</li> <li>Original copies of your Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality certificate and transcript on the next working day</li> <li>Easily learn the Customer Service for Hospitality skills and knowledge you want from the comfort of your home</li> </ul> <strong>Certification</strong><br /> <br /> For the First Course <ul> <li>CPD Accredited e-Certificate - Free</li> <li>CPD Accredited Hardcopy Certificate - Free</li> <li>Enrolment Letter - Free</li> <li>Student ID Card - Free</li> </ul> For other courses, <ul> <li>CPD Accredited e-Certificate - 25 AED (Per Course)</li> <li>CPD Accredited Hardcopy Certificate - 39 AED (Per Course)</li> </ul> ', 'outline' => null, 'who_should_take_this_course' => '', 'eligibility' => 'To participate in this Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality course, all you need is — <ul> <li>A smart device</li> <li>A secure internet connection</li> <li>And a keen interest in Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality</li> </ul> ', 'about_school' => null, 'keywords' => 'customer service course,hotel customer service,customer service training,customer service courses online,hotel customer service training', 'job_matching_keywords' => null, 'instructor_bio' => null, 'external_course_info' => null, 'eligibility_criteria' => null, 'career_opportunity' => null, 'targetted_roles' => null, 'targetted_industries' => null, 'targetted_locations' => null, 'gender' => '0', 'targetted_course_categories' => '177,215', 'suggested_course_categories' => '', 'course_type_id' => '2', 'course_provider_id' => '12272', 'trainer_ids' => '', 'created' => '2024-02-13 13:39:42', 'updated' => '2024-02-23 15:24:15', 'sort_order' => null, 'page' => 'JobListing', 'to_emails' => 'Info@studyhub.org.uk', 'cc_emails' => null, 'phone_number' => null, 'pri_line_number' => null, 'instant_calls' => '0', 'status' => 'active', 'collect_mode' => 'provider', 'slug' => 'part-time-excellence-in-customer-service-for-hospitality-studyhub', 'ratings' => 'a:1:{s:2:"r1";a:4:{s:12:"number_votes";i:1;s:12:"total_points";s:1:"1";s:7:"dec_avg";d:1;s:9:"whole_avg";d:1;}}', 'agg_ratings' => null, 'prospects' => '1', 'end_date' => null, 'featured' => '0', 'impressions' => '0', 'contract_type' => 'CPC', 'deleted' => '0', 'delete_request' => '0', 'accreditation' => null, 'accreditation_logos' => 'CPD Qualification Standards', 'invoice_type' => 'CPC', 'payment_mode' => 'paid', 'invoice_value' => '5', 'invoice_click_value' => '0.54', 'next_session_date' => null, 'brochure_cost' => '3', 'call_cost' => '0', 'boosted' => '0', 'featured_text' => null, 'fresh' => '0', 'connections' => '502', 'show_map' => '0', 'course_feed_id' => '0', 'visa_required' => '0', 'ladies_only' => '0', 'gents_only' => '0', 'method' => 'Part Time', 'study_timings' => '2', 'language_program_covers' => null, 'language_program_level' => null, 'language_program_type' => null, 'language_study_mode' => null, 'badge_url' => null, 'last_revision_status' => 'New', 'online_method' => null, 'delivery_languages' => 'en', 'career_path' => 'Guest Service Agent,Hotel Receptionist,Front Office Associate,Concierge,Guest Relations Officer,Restaurant Server,Event Coordinator,Spa Attendant,Housekeeping Supervisor', 'rank' => null, 'resized' => '0', 'ctr' => '100.000', 'laimoon_rank' => '{"default":3500,"5028_en_c":350000000,"341_en_c":350000000,"5055_en_c":350000000,"5002_en_c":350000000,"62988_en_c":350000000,"73_en_c":350000000,"127950_en_c":350000000,"8917_en_c":350000000,"127947_en_c":350000000,"128038_en_c":350000000,"73045_en_c":350000000,"87991_en_c":350000000,"127985_en_c":350000000,"44915_en_c":350000000,"124797_en_c":350000000,"40929_en_c":350000000,"88915_en_c":350000000,"89367_en_c":350000000,"121588_en_c":350000000,"124850_en_c":350000000,"44914_en_c":350000000,"73044_en_c":350000000,"88498_en_pt":350000000,"8893_en_c":350000000,"121626_en_c":350000000,"193200_en_c":350000000,"197694_en_c":350000000,"197727_en_c":350000000,"40907_en_c":350000000,"60021_en_c":350000000,"5606_en_c":350000000,"65778_en_c":350000000,"88443_en_c":350000000,"89368_en_pt":350000000}', 'lead_count' => '0', 'enrol_option' => '1', 'enrol_free' => '0', 'import_course_code' => null, 'cpa_recommended' => null, 'study_format' => 'Video', 'pdf_certificate' => '1', 'course_certificate' => null, 'bundle_id' => null, 'randomizer' => '99774399', 'virtual_classroom' => '0', 'on_credit' => '0', 'laimoon_organized' => '0' ), 'CourseProvider' => array( 'id' => '12272', 'name' => 'StudyHub', 'account_name' => '', 'trainer_type' => 'institute', 'slug' => 'studyhub', 'location' => null, 'customer_name' => 'Leopold Ramsey', 'seeder_id' => '43', 'phone_number' => '02045328874', 'pri_line_number' => '', 'address_street' => null, 'address_building' => null, 'address_city' => null, 'address_country' => null, 'addresss' => 'London, United Kingdom', 'invoice_email' => 'Info@studyhub.org.uk', 'student_enrolment' => '1', 'masked_emails' => '1', 'moneyback' => '1', 'student_enrolment_processing_percentage' => '50', 'invoice_missed_calls' => '0', 'budget_alerts' => '0', 'budget_amount' => '0', 'budget_start_date' => null, 'provider_code' => '', 'payment_type' => 'CPC', 'intl_leads_enabled' => '0', 'invoice_notification' => '0', 'enable_intro_offer' => '1', 'lead_notification' => '1', 'weekly_digest' => '1', 'logo' => 'content_1647319853-StudyHub_Logo.png', 'logo_size' => '{"width":4943,"height":1563}', 'description' => '<strong>Who Are We?</strong><br /> <br /> Our culture has evolved incessantly throughout the 15 years that make up the history of our company. Studyhub's core principles continue to be the values ​​that govern our every action. Our values ​​are central to our culture: they shape our behaviour, reinforce our customer-centric approach, and influence how we work with each other, with our learners, and with the community - all of which lead to a positive environment.<br /> <br /> Never before have we had so many options and opportunities at our fingertips. Now it is possible to learn and grow any skills in just a few hours. Train with the most experienced instructors on the planet and organise a revolution from home through the Internet.<br /> <br /> <strong>Why Studyhub?</strong> <ul> <li>Chance to get extensive training from industry expert instructors</li> <li>Study anytime from anywhere at your own pace</li> <li>Upskill and enhance your earning potential by completing a course and getting a CPD accredited certificate.</li> </ul> ', 'website' => 'http://www.studyhub.org.uk', 'no_of_courses' => null, 'course_types' => '', 'spotlight' => null, 'video_thumb' => null, 'video_embed_code' => '', 'meta_title' => null, 'meta_description' => null, 'meta_keywords' => null, 'email' => 'Info@studyhub.org.uk', 'contact_phone_number' => '+44 02045328874', 'contact_person_position' => null, 'global_location_ids' => '275', 'head_office_gloc_id' => '1035', 'vat_enabled' => '0', 'draft' => '0', 'auto_account_suspension' => '0', 'ratings' => 'a:1:{s:2:"r1";a:4:{s:12:"number_votes";i:3;s:12:"total_points";i:11;s:7:"dec_avg";d:3.7000000000000002;s:9:"whole_avg";d:4;}}', 'call' => '0', 'auto_call_paid' => '0', 'instant_callback_number' => '', 'instant_callback_status' => null, 'instant_callback_disabled' => '1', 'show_map' => '1', 'same_place' => '0', 'tier' => 'tier3', 'featured_advertiser' => '0', 'institution_type' => 'Training Institute', 'certificate' => null, 'hyperlocal_leads' => '0', 'training_mode' => 'Online', 'establish' => null, 'verify_code' => '', 'verify_status' => '1', 'course_csa_keywords' => null, 'untrusted' => '0', 'mobile_cpc_disabled' => '0', 'deleted' => '0', 'created' => '2022-03-15 08:40:29', 'modified' => '2022-03-24 16:43:13', 'pageview_enabled' => '1', 'timezone' => 'Europe/London', 'provider_status' => 'performance', 'cpc_direct_linking' => 'yes', 'phone_calls_timing' => '', 'phone_calls_exclude_days' => '', 'signup' => '1', 'completeness' => '1', 'signup_status' => 'Converted', 'engagement_ranking' => 'normal', 'exclusive_leads' => '0', 'progress' => null, 'verified_time' => '2022-03-18 10:00:24', 'profile_completed_time' => '2022-03-15 08:50:53', 'payment_overdue' => '0', 'bad_debtor' => '0', 'tax_regn_number' => null, 'tax_emirate' => null, 'traffic_referral' => '/', 'course_type_ids' => '2', 'trusted' => '0', 'legacy' => '0', 'moderation_status' => 'verified', 'rfp_email_alerts' => '0', 'rfp_unsubscribed' => '0', 'offer_start_date' => '0000-00-00', 'offer_end_date' => '0000-00-00', 'offer_price' => '0', 'discount_percentage' => '0', 'offer_published' => '0', 'offer_text' => '', 'resized' => '0', 'is_corporate' => '1', 'topup_auto_renew' => '0', 'disabled_topup' => '0', 'topup_credit_enabled' => '0', 'enable_hyperlocation_leads' => '0', 'import_course_enable' => '0', 'sample_certificate' => 'https://cdn.laimoon.com/cityimages/marketing/1648125684_studyhub-c.jpg', 'lead_filters' => null, 'repeat_email_lead_alerts' => '1', 'load_blncr_weight' => '1', 'remote_option' => null, 'classroom_status' => 'pending', 'topup_info' => null, 'provider_rank' => '{"default":529,"rndm":725640,"r_79":502,"r_345":502,"r_84":502,"r_328":502,"r_374":502,"r_682":502,"r_656":502,"r_755":502,"r_780":502,"r_347":502,"r_17":502,"r_443":502,"r_101":502,"r_66":502,"r_190":502,"r_97":502,"r_375":502,"r_662":502,"r_255":502,"r_82":502,"r_142":502,"r_653":502,"r_394":502,"r_396":502,"r_395":502,"r_401":502,"r_599":502,"r_12":502,"r_668":502,"r_86":502,"r_388":502,"r_174":502,"r_253":502,"r_87":502,"r_199":502,"r_652":502,"r_422":502,"r_403":502,"r_793":502,"r_89":502,"r_225":502,"r_941":502,"r_944":502,"r_85":502,"r_177":502,"r_384":502,"r_408":502,"r_432":502,"r_926":502,"r_242":502,"r_69":502,"r_582":502,"r_80":502,"r_111":502,"r_113":502,"r_809":502,"r_724":502,"r_779":502,"r_232":502,"r_14":502,"r_952":502,"r_583":502,"r_146":502,"r_871":502,"r_911":502,"r_88":502,"r_216":502,"r_215":502,"r_229":502,"r_224":502,"r_10":502,"r_725":502,"r_844":502,"r_440":502,"r_763":502,"r_851":502,"r_852":502,"r_900":502,"r_765":502,"r_404":502,"r_655":502,"r_953":502,"r_91":529,"r_261":502,"r_9":502,"r_151":502,"r_697":502,"r_320":502,"r_511":502,"r_588":502,"r_181":502,"r_798":502,"r_626":502,"r_436":502,"r_332":502,"r_808":502,"r_919":502,"r_615":502,"r_172":502,"r_393":502,"r_800":502,"r_143":502,"r_81":502,"r_126":502,"r_507":502,"r_508":502,"r_149":502,"r_870":502,"r_125":502,"r_854":502,"r_99":502,"r_673":502,"r_204":502,"r_608":502,"r_344":502,"r_27":502,"r_237":502,"r_884":502,"r_512":502,"r_812":502,"r_813":502,"r_915":502,"r_323":502,"r_383":502,"r_387":502,"r_790":502,"r_15":502,"r_365":502,"r_956":502,"r_700":502,"r_141":502,"r_726":502,"r_209":502,"r_95":502,"r_198":502,"r_391":502,"r_681":502,"r_695":502,"r_114":502,"r_609":502,"r_148":502,"r_355":502,"r_145":502,"r_737":502,"r_689":502,"r_898":502,"r_897":502,"r_722":502,"r_802":502,"r_888":502,"r_887":502,"r_694":502,"r_743":502,"r_398":502,"r_691":502,"r_720":502,"r_739":502,"r_738":502,"r_740":502,"r_954":502,"r_597":502,"r_631":502,"r_399":502,"r_826":502,"r_730":502,"r_863":502,"r_742":502,"r_799":502,"r_801":502,"r_806":502,"r_864":502,"r_873":502,"r_538":502,"r_875":502,"r_876":502,"r_877":502,"r_885":502,"r_899":502,"r_890":502,"r_891":502,"r_896":502,"r_963":502,"r_643":502,"r_924":502,"r_324":502,"r_605":502,"r_327":502,"r_20":502,"r_161":502,"r_163":502,"r_641":502,"r_266":502,"r_412":502,"r_769":502,"r_958":502,"r_164":502,"r_128":502,"r_381":502,"r_539":502,"r_361":502,"r_955":502,"r_223":502,"r_207":502,"r_734":529,"r_932":502,"r_214":502,"r_206":502,"r_943":502,"r_210":502,"r_696":502,"r_638":502,"r_227":502,"r_951":502,"r_949":502,"r_364":502,"r_315":502,"r_848":502,"r_441":502,"r_314":502,"r_797":502,"r_930":502,"r_319":502,"r_703":502,"r_312":502,"r_439":502,"r_528":502,"r_523":502,"r_672":502,"r_94":502,"r_226":502,"r_620":502,"r_931":502,"r_607":502,"r_527":502,"r_841":502,"r_840":502,"r_313":502,"r_933":502,"r_317":502,"r_530":502,"r_419":502,"r_589":502,"r_611":502,"r_671":502,"r_26":502,"r_292":502,"r_193":502,"r_791":502,"r_846":502,"r_845":502,"r_950":502,"r_959":502,"r_587":502,"r_762":502,"r_90":502,"r_248":502,"r_666":502,"r_110":502,"r_636":502,"r_601":502,"r_630":502,"r_792":502,"r_241":502,"r_427":502,"r_98":502,"r_343":502,"r_789":502,"r_346":502,"r_370":502,"r_201":502,"r_371":502,"r_425":502,"r_373":502,"r_423":502,"r_96":502,"r_305":502,"r_536":502,"r_616":502,"r_187":502,"r_385":502,"r_183":502,"r_188":502,"r_194":502,"r_195":502,"r_202":502,"r_433":502,"r_657":502,"r_196":502,"r_329":502,"r_810":502,"r_881":502,"r_197":502,"r_934":502,"r_590":502,"r_787":502,"r_122":502,"r_382":502,"r_749":502,"r_639":502,"r_823":502,"r_259":502,"r_786":502,"r_861":502,"r_124":502,"r_592":502,"r_750":502,"r_420":502,"r_123":502,"r_299":502,"r_784":502,"r_923":502,"r_785":502,"r_849":502,"r_121":502,"r_127":502,"r_308":502,"r_380":502,"r_633":502,"r_648":502,"r_748":502,"r_753":502,"r_788":502,"r_816":502,"r_822":502,"r_820":502,"r_819":502,"r_821":502,"r_850":502,"r_859":502,"r_862":502,"r_777":502,"r_805":502,"r_804":502,"r_865":502,"r_348":502,"r_912":502,"r_231":502,"r_918":502,"r_236":502,"r_281":502,"r_807":502,"r_350":502,"r_693":502,"r_230":502,"r_692":502,"r_940":502,"r_778":502,"r_378":502,"r_83":502,"r_707":502,"r_168":502,"r_670":502,"r_169":502,"r_191":502,"r_927":502,"r_757":502,"r_901":502,"r_167":502,"r_541":502,"r_658":502,"r_351":502,"r_817":502,"r_610":502,"r_614":502,"r_705":502,"r_180":502,"r_811":502,"r_112":502,"r_119":502,"r_709":502,"r_257":502,"r_842":502,"r_843":502,"r_866":502,"r_115":502,"r_596":502,"r_867":502,"r_254":502,"r_759":502,"r_847":502,"r_776":502,"r_781":502,"r_929":502,"r_405":502,"r_200":502,"r_406":502,"r_645":502,"r_531":502,"r_794":502,"r_795":502,"r_925":502,"r_247":502,"r_604":502,"r_948":502,"r_960":502,"r_52":502,"r_335":502,"r_330":502,"r_249":502,"r_690":502,"r_706":502,"r_21":502,"r_41":502,"r_42":502,"r_221":502,"r_268":502,"r_269":502,"r_830":502,"r_270":502,"r_272":502,"r_515":502,"r_520":502,"r_683":502,"r_271":502,"r_829":502,"r_258":502,"r_260":502,"r_526":502,"r_818":502,"r_173":502,"r_354":502,"r_916":502,"r_415":502,"r_211":502,"r_411":502,"r_516":502,"r_677":502,"r_222":502,"r_43":502,"r_256":502,"r_524":502,"r_494":502,"r_265":502,"r_496":502,"r_60":502,"r_321":502,"r_109":502,"r_108":502,"r_162":502,"r_731":502,"r_267":502,"r_234":502,"r_322":502,"r_325":502,"r_519":502,"r_629":502,"r_660":502,"r_165":502,"r_758":502,"r_170":502,"r_747":502,"r_352":502,"r_240":502,"r_585":502,"r_118":502,"r_760":502,"r_612":502,"r_291":502,"r_581":502,"r_421":502,"r_386":502,"r_914":502,"r_602":502,"r_203":502,"r_838":502,"r_761":502,"r_522":502,"r_617":502,"r_517":502,"r_600":502,"r_497":502,"r_263":502,"r_665":502,"r_316":502,"r_613":502,"r_205":502,"r_827":502,"r_155":502,"r_882":502,"r_409":502,"r_782":502,"r_646":502,"r_233":502,"r_147":502,"r_803":502,"r_868":502,"r_498":502,"r_513":502}', 'preferences' => '{"laimoon_fallback_number":"0"}' ), 'CourseTranslation' => array( 'id' => '223557', 'course_id' => '146059', 'title' => 'Excellence in Customer Service for Hospitality', 'slug' => 'part-time-excellence-in-customer-service-for-hospitality-studyhub', 'external_link' => 'https://studyhub.org.uk/course/hotel-concierge-certification/', 'summary' => '<strong>24 Hour Flash Deal **25-in-1 Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality Mega Bundle**</strong><br /> <br /> <strong>►►► Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality Enrolment Gifts â—„â—„â—„ **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter **</strong><br /> <br /> Take the initial steps toward a successful long-term career by studying the <strong>Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality</strong> package online with Studyhub through our online learning platform. The Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality bundle can help you improve your CV, wow potential employers, and differentiate yourself from the mass.<br /> <br /> This <strong>Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality</strong> course provides complete 360-degree training on Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality. You’ll get not one, not two, not three, but twenty-five Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality courses included in this course. Plus Studyhub’s signature Forever Access is given as always, meaning these Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality courses are yours for as long as you want them once you enrol in this course<br /> <br /> <strong>This Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality Bundle consists the following career oriented courses:</strong> <ul> <li>Course 01: Hotel Concierge Certification</li> <li>Course 02: Professional Certificate in Front Office</li> <li>Course 03: Receptionist Diploma</li> <li>Course 04: Customer Service Manager Training and Front Desk Certification</li> <li>Course 05: Customer Service Management: Recovering Difficult Customers</li> <li>Course 06: Complete Customer Service and Communication Skills</li> <li>Course 07: Retail Customer Service & Effective Customer Targeting</li> <li>Course 08: Customer Relationship Management</li> <li>Course 09: Complaints Handling for Customer Care: Best Practices</li> <li>Course 10: Phone-Based Customer Service</li> <li>Course 11: Service Helpdesk & Technical Support Course</li> <li>Course 12: Call Centre Training: Excelling in Customer Service and Communication</li> <li>Course 13: Diploma in Customer Service & Handling Complaints</li> <li>Course 14: Know Your Customer (KYC)</li> <li>Course 15: Customer Service Fraud Officer</li> <li>Course 16: Effective Communication Skills Diploma</li> <li>Course 17: Help Desk Training</li> <li>Course 18: Professional Skills for Hotel Management Training</li> <li>Course 19: Hospitality Management</li> <li>Course 20: Professional Crisis Management Certificate</li> <li>Course 21: Marketing Strategies for Business</li> <li>Course 22: Conflict Resolution</li> <li>Course 23: Decision Making and Critical Thinking Online Course</li> <li>Course 24: Hospitality Compliance Management Course</li> <li>Course 25: Customer Service & Environment</li> </ul> <strong>Description</strong><br /> <br /> The <strong>Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality</strong> course has been prepared by focusing largely on Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality career readiness. It has been designed by our Customer Service for Hospitality specialists in a manner that you will be likely to find yourself head and shoulders above the others. For better learning, one to one assistance will also be provided if it’s required by any learners.<br /> <br /> The <strong>Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality</strong> Bundle is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This bundle course has been created with twenty-five premium courses to provide our learners with the best learning experience possible to increase their understanding of their chosen field.<br /> <br /> This <strong>Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality</strong> Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality Elementary modules, allowing our students to grasp each lesson quickly.<br /> <br /> The <strong>Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality</strong> course is self-paced and can be taken from the comfort of your home, office, or on the go! With our Student ID card you will get discounts on things like music, food, travel and clothes etc.<br /> <br /> <strong>In this exclusive Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality bundle, you really hit the jackpot. Here’s what you get:</strong> <ul> <li>Step by step Customer Service for Hospitality lessons</li> <li>One to one assistance from Customer Service for Hospitality Professionals if you need it</li> <li>Innovative exams to test your knowledge after the Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality course</li> <li>24/7 customer support should you encounter any hiccups</li> <li>Top-class learning portal</li> <li>Unlimited lifetime access to all twenty-five Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality courses</li> <li>Digital Certificate, Transcript and student ID are all included in the price</li> <li>PDF certificate immediately after passing</li> <li>Original copies of your Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality certificate and transcript on the next working day</li> <li>Easily learn the Customer Service for Hospitality skills and knowledge you want from the comfort of your home</li> </ul> <strong>Certification</strong><br /> <br /> For the First Course <ul> <li>CPD Accredited e-Certificate - Free</li> <li>CPD Accredited Hardcopy Certificate - Free</li> <li>Enrolment Letter - Free</li> <li>Student ID Card - Free</li> </ul> For other courses, <ul> <li>CPD Accredited e-Certificate - 25 AED (Per Course)</li> <li>CPD Accredited Hardcopy Certificate - 39 AED (Per Course)</li> </ul> ', 'outline' => null, 'who_should_take_this_course' => null, 'career_path' => 'Guest Service Agent,Hotel Receptionist,Front Office Associate,Concierge,Guest Relations Officer,Restaurant Server,Event Coordinator,Spa Attendant,Housekeeping Supervisor', 'eligibility' => 'To participate in this Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality course, all you need is — <ul> <li>A smart device</li> <li>A secure internet connection</li> <li>And a keen interest in Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality</li> </ul> ', 'school' => 'StudyHub', 'keywords' => 'customer service course,hotel customer service,customer service training,customer service courses online,hotel customer service training', 'location' => 'Online', 'duration' => 'Upto 125 Hours', 'timing' => null, 'cost' => null, 'discount' => '050% Off for Laimoon Users!', 'eligibility_criteria' => null, 'job_matching_keywords' => null, 'boosted' => '0', 'lang_code' => 'en', 'status' => 'active', 'auto_translated' => '0', 'objectives' => null, 'photo' => null, 'photo_cta' => null, 'video' => null ), 'Profile' => array() ) ) $job = array( 'Job' => array( 'id' => '42946699', 'contact_id' => '3773199', 'recruiter_id' => '74726', 'job_function_id' => null, 'title' => 'Customer Support Representative - U4B - French Speaker.', 'vacancies' => null, 'job_type_id' => null, 'description' => null, 'pay_status' => 'Free', 'external_job_description' => '<b> <b> About the Role </b> <p></p> The Community Operations organization at Uber is responsible for delivering extraordinary customer support to riders, drivers, eaters, and couriers, and Uber's Centers of Excellence (COEs) are contact management centers dedicated to making that happen 24/7. At our COEs, we hire Community Support Representatives, Managers, and many other important roles to support business needs and continued growth. Employees in the customer operations teams are responding to tickets submitted virtually by customers and offering in-person customer support! <p></p><b> What You Will Do </b><ul><li> Provide high-quality virtual customer support through ticket systems (chat and email) and possibly phone </li><li> Ensure low to medium-complexity customer issues are resolved using procedures </li><li> Ensure high customer satisfaction and demonstrate empathy while solving customer concerns </li><li> May perform root cause analysis and present findings </li><li> Work on a line of business that has low ambiguity, is stable, with well-documented procedures </li></ul><b> Basic Qualifications </b><p></p> At least 6 months of experience in retail, hospitality, or customer service in person or contact center environment <p></p> Comfortable operating in multiple modalities <p></p> French proficiency is required <p></p> Fluent in English <p></p><b> Bonus points </b><p></p> B2B experience is nice to have <br></b>', 'course_qualifications' => null, 'global_location_id' => '174', 'gender' => '0', 'baseSalary' => null, 'salary_duration' => 'Monthly', 'job_type' => 'Full time', 'salaryFrom' => null, 'salaryTo' => null, 'currency_id' => null, 'hide_salary' => '0', 'benefits' => null, 'salary_type_id' => null, 'travel_type_id' => null, 'travel_id' => null, 'education_id' => null, 'education_background' => null, 'language_id' => null, 'position_level_id' => null, 'position_type' => null, 'number_of_staffs_mange' => null, 'experiance' => null, 'sales_experience' => null, 'sales_focus' => null, 'sales_cycle_id' => null, 'reporting_to' => null, 'otherAssignments' => null, 'otherConsiderations' => null, 'ideal_candidate' => null, 'company_info' => null, 'company_id' => '17335', 'company_name' => 'Uber', 'external_apply_url' => 'https://pt.jooble.org/external/-7952524001324422500?cpc=d0FU&utm_source=affiliate&utm_medium=laimoon_organic_pt&extra_ars_request_id=ccff9a8dfd115c42a6c5d9a46b96b4ab', 'external_short_url' => '7952524001324422500', 'apply_url' => null, 'contributed' => '0', 'created' => '2024-04-18 03:22:26', 'published' => '2024-04-18 03:22:26', 'closed_time' => null, 'updated' => '2024-04-18 03:22:26', 'hideCompany' => null, 'hide_contact_info' => '0', 'application_count' => '0', 'closed' => '0', 'draft' => '0', 'rejected' => '0', 'deleted' => '0', 'moderated' => '1', 'boosted' => '0', 'rejectnote' => null, 'job_extended' => '0', 'purchased' => '0', 'seeder_id' => '113', 'source_id' => 'jooble', 'course_keywords' => null, 'shortlist_magic_applied' => '0', 'shortlist_magic_keywords' => null, 'living_in' => '0', 'age_limit' => null, 'is_managerial' => '0', 'application_email' => null, 'quality_score' => null, 'reopened' => '0', 'quality_type' => 'White', 'promoted' => '0' ), 'Recruiter' => array( 'first_name' => 'Jooble Jobs', 'last_name' => null, 'recruiter_type' => 'company' ), 'GlobalLocation' => array( 'id' => '174', 'display_name' => 'Portugal', 'name_ar' => null, 'country_id' => '175', 'Country' => array( 'name' => 'Portugal', 'id' => '175', 'slug' => 'portugal', 'code' => 'PT' ) ), 'Company' => array( 'id' => '17335', 'name' => 'Uber', 'website' => 'http://www.uber.com', 'verified' => '0', 'photo' => 'Uber_fafb9fb0-38b2-11ea-aa32-8d4a05b06bc1.jpeg', 'details' => null, 'display_details' => '' ), 'Industry' => array(), 'Tag' => array() ) $jobsList = array() $courses = array() $promotedCourses = array() $referer = '/' $urlKeyword = 'Customer ' $profile = array( 'locations' => array( (int) 2 => 'UAE' ), 'searchKey' => '', 'guest' => (int) 1, 'jobCount' => '11801', 'contributedJobCount' => '24', 'courseCount' => null ) $askLogin = true $jobLinkTitle = 'Customer ' $renderSchema = 'yes' $title_for_layout = 'Customer Support Representative - U4B - French Speaker. jobs in Uber in Portugal.' $page_description = 'Apply to Customer Support Representative - U4B - French Speaker. jobs in Uber in Portugal.Find similar vacancies, jobs and salary information in Portugal.' $locationForTitle = 'Portugal' $currentJobCity = array( 'id' => '174', 'display_name' => 'Portugal', 'name_ar' => null, 'country_id' => '175', 'Country' => array( 'name' => 'Portugal', 'id' => '175', 'slug' => 'portugal', 'code' => 'PT' ) ) $jobCompanyPage = array( 'CompanyPage' => array( 'id' => '524', 'title' => 'Uber', 'slug' => 'uber', 'summary' => '<p> Uber is a Series E venture-funded startup headquartered in San Francisco, California. It is a global mobility and logistics technology platform with a flagship service that allows users to request quality, on-demand rides with a touch of their smartphone but are also rapidly developing new products. They are present in over 300+ cities worldwide, including over 50+ cities in EMEA with plans to rapidly expand in the region.</p> ', 'description' => '<p> Uber is evolving the way the world moves in cities. By seamlessly connecting riders to drivers through our apps, they make cities more accessible, opening up more possibilities for riders and more business for drivers. From theri founding in 2009 to launches in over 340 cities today, Uber's rapidly expanding global presence continues to bring people and their cities closer.</p> ', 'meta_title' => 'Uber Jobs in Dubai, Abu Dhabi, United Arab Emirates', 'meta_description' => 'Jobs from Uber', 'draft' => '0' ), 'CompanyPageTranslation' => array( 'id' => '506', 'company_page_id' => '524', 'title' => 'Uber', 'slug' => 'uber', 'summary' => '<p> Uber is a Series E venture-funded startup headquartered in San Francisco, California. It is a global mobility and logistics technology platform with a flagship service that allows users to request quality, on-demand rides with a touch of their smartphone but are also rapidly developing new products. They are present in over 300+ cities worldwide, including over 50+ cities in EMEA with plans to rapidly expand in the region.</p> ', 'description' => '<p> Uber is evolving the way the world moves in cities. By seamlessly connecting riders to drivers through our apps, they make cities more accessible, opening up more possibilities for riders and more business for drivers. From theri founding in 2009 to launches in over 340 cities today, Uber's rapidly expanding global presence continues to bring people and their cities closer.</p> ', 'meta_title' => 'Uber Jobs in Dubai, Abu Dhabi, United Arab Emirates', 'meta_description' => 'Jobs from Uber', 'meta_keywords' => null, 'company_matching_keywords' => null, 'draft' => '0', 'lang_code' => 'en' ) ) $location = 'Portugal' $breadCrumbs = array( 'Job Details' => '' ) $relCourseBanner = array( 'relatedUrl' => 'https://courses.laimoon.com/uae/client-care-and-customer-service/customer-service', 'title' => 'Customer service', 'course_category_id' => (int) 215, 'relatedOnlineUrl' => 'https://courses.laimoon.com/online/client-care-and-customer-service/customer-service' ) $published = '2024-04-18 03:22:26' $daysleft = (float) 17 $isLoggedIn = false $facebookSession = null $fbConfig = array( 'AppId' => '151651858238476', 'APIKey' => '1c032aa6c89b302e8ec5dea94dc89104', 'AppSecret' => 'f2b69d3a25fe65601f146efe7178e72a' ) $linkedInConfig = array( 'APIKey' => '779yus3aqi524z', 'AppSecret' => 'XCdGJxUokce5Ygf6' ) $criticalCSSes = array( 'jobdetail' => 'jobdetail-critical-css', 'companylist' => 'companylist-critical-css', 'companyview' => 'companyview-critical-css', 'agencylist' => 'agencylist-critical-css', 'agencyview' => 'agencyview-critical-css', 'laimoonverified' => 'laimoonverified-critical-css', 'seopages' => 'seopages-critical-css', 'externalview' => 'externalview-critical-css', 'popularjobsearches' => 'popularjobsearches-critical-css' ) $basicProfileIncomplete = true $seeAllJobLink = 'https://jobs.laimoon.com/portugal/Customer ' $csaKeywords = array( (int) 0 => 'Customer Support Representative - U4B - French Speaker.' ) $allowLoginClass = 'notlogin' $jobLocSlug = 'portugal' $jobLocName = 'Portugal' $pfBackgrounds = '' $jobLink = 'https://jobs.laimoon.com/jobs/externalview/42946699' $companyName = ' at Uber' $twitterText = 'Hiring now! Customer Support Representative - U4B - French Speaker. at Uber. Please apply or share https://jobs.laimoon.com/jobs/externalview/42946699' $emailText = 'Hiring now! Customer Support Representative - U4B - French Speaker. at Uber. Please apply or share by clicking here https://jobs.laimoon.com/jobs/externalview/42946699' $sCompanyName = false $csaSearchKey = 'Customer Support Representative - U4B - French Speaker.' $jobDetails = 'job details' $btn_text = 'Apply on company website' $confidentialExists = false $showCompany = (int) 1 $mainCheck = (int) 1 $confidentialThumbClass = '' $cdnImageThumbPath = 'https://cdn.laimoon.com/profileimages/thumbnail/' $companyPageTitle = 'Uber'include - APP/View/Jobs/externalview.ctp, line 206 View::_evaluate() - CORE/Cake/View/View.php, line 948 View::_render() - CORE/Cake/View/View.php, line 910 View::render() - CORE/Cake/View/View.php, line 471 Controller::render() - CORE/Cake/Controller/Controller.php, line 948 Dispatcher::_invoke() - CORE/Cake/Routing/Dispatcher.php, line 194 Dispatcher::dispatch() - CORE/Cake/Routing/Dispatcher.php, line 162 [main] - APP/webroot/index.php, line 115
Hiring company
Uber
-
Customer Service Manager Lead AcademyAED 92
AED 1,469Duration: Upto 1 Hour -
AED 999
AED 1,998Duration: Upto 125 Hours
Why are you reporting this job?
Job has expired Cannot view this pageAlternatively, you may click on the link below or copy/paste it into your browser.
https://pt.jooble.org/external/-7952524001324422500?cpc=d0FU&utm_source=affiliate&utm_medium=laimoon_organic_pt&extra_ars_request_id=ccff9a8dfd115c42a6c5d9a46b96b4ab