Home Philippines Telco Customer Experience CX 2024

Home Philippines Telco Customer Experience CX 2024

Telco Customer Experience CX 2024

Full time at Webhelp in Philippines
Posted on April 18, 2024

Job details

Job Title:

Telco Customer Experience CX 2024

Job Description

As a Telco Customer Experience (CX) Advisor, you hold a crucial position in ensuring that our clients' customers receive exceptional experience. Your primary responsibility is to address their needs and concerns promptly and professionally, leaving a lasting positive impression.

To achieve this, your excellent communication skills will be put to use. Active listening, empathy, and effective communication are key. Consistently delivering high-quality service and exceeding expectations are vital for success.

If you're passionate about CX and making a game-changing difference, start your Concentrix + Webhelp journey now. You are a perfect fit for the position if you:

  • Are a college graduate with a background in the Telco Customer Experience (CX) industry
  • Open to high school graduates (old curriculum) or senior high school graduates (K12)
  • Have at least six (6) months of background in the Telco Customer Experience (CX) industry
  • Have good English communication skills
  • Have excellent customer service, problem-solving, and multitasking skills
  • Have superb computer skills
  • Are willing to work on shifting schedule
  • Amenable to work Onsite
Location:

PHL Quezon City - Tera Tower 11th Floor

Language Requirements:

Time Type:

Full time If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents

Apply safely

To stay safe in your job search, information on common scams and to get free expert advice, we recommend that you visit SAFERjobs, a non-profit, joint industry and law enforcement organization working to combat job scams.

Share this job
See All Telco Jobs
Feedback Feedback