Product Manager - Liabilities and Wealth Management

Product Manager - Liabilities and Wealth Management

Product Manager - Liabilities and Wealth Management

ila Bank Manama, Bahrain Posted 2 days ago Permanent Competitive Product Manager - Liabilities and Wealth Management The Product Manager main responsibility is to develop, enhance, and support digital liability and wealth management products that meet the needs and expectations of customers while aligning with the organization's goals. Responsibilities of the role:

• Identifying and working on setting up the full conventional and Islamic liability products that can contribute to achieving the bank's revenue targets.
• Develop and implement wealth management products that are tailored to the specific needs and risk tolerance of ila Customers.
• Build and manage Wealth management portfolio by offering a competitive solution that offers various investment vehicles such as stocks, bonds, mutual funds, and derivatives. While ensuring diversification, risk management, and potential returns to optimize portfolio performance.
• Own ila Bank Mobile App, this includes all related screens and functionalities across all products and services, to ensure smooth processes and fabulous customer experience to all ila users.
• Own the P&L of any Products that might be assigned by Head of Proposition as required.
• Introducing sales and acquisition campaigns that can support in achieving the product assigned targets.
• Managing Product related releases, UATs and representing the customer internally. Conduct Pilot production testing for new releases for products and services. Act as subject matter expert with PMO, IT, Testing teams to ensure details testing is being completed, and that UAT scenarios are comprehensive and covered all the necessary areas that should be tested, and that testing process has been completed in a satisfactory manner
• Work closely with the relevant Product manager throughout the entire UAT process.
• Conduct a post UAT session to Ila Senior management to present the new product App journey, highlighting all the new features that will be added because of this new App release, and how the customer can benefit from these features. (Impact on customers)
• Managing Products related enhancements and projects in collaboration with the relevant Product managers.
• Identify market trends, assess the feasibility of new products and services, and recommend a road map for continuous enhancements of existing products and implementation of new ideas.
• Conduct the necessary trainings to the relevant teams.
• Conduct regular product reviews, identify opportunities to increase Product profitability, and/ or enhance customer experience.
• Assist in launching Product campaigns that can enhance the product sales performance.
• Produce appropriate management information reports to perform periodic review of the performance and manage these within the expense budget while achieving the revenue targets
• Liaising with Customer Service to address/ handle any customer compliant/ incident.
• Managing and tracking the Product performance, submitting a frequent/ weekly update to Head of Proposition
• Liaising with internal & external stakeholders in any new or existing projects and deliverables

Areas of Knowledge, Qualification and Experience

• 5-7 years of experience in the Retail Liability/ Wealth management Products or similar business line
• A Minimum of Bachelors degree
• Thorough knowledge of Liability and Wealth management products.
• In depth understanding of delivering a product or services end to end, this includes but not limited to writing a Business Requirement documents, change request, preparing test scenarios, conducting User acceptance testing (UAT), conducting Production testing, and reporting defects via Jira.
• In depth Portfolio management experience, this includes portfolio analysis to identify new revenue and, cross selling opportunities, retention technics mainly in the deposits and wealth management products.
• Ability to work well under pressure.
• Aware of and capable of understanding technology innovations
• Customer focused and delivery oriented.
• A good team player

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