Food & Beverage Attendant - Waldorf Astoria Lusail
Job details
A Food and Beverage Attendant affects every Guest experience with ours restaurants, bars, room service, banquets, and in-hotel cafes. We always deliver an experience that will exceed our Guests' food, beverage, and culinary expectations. What will I be doingAs a Food and Beverage Attendant, you will be responsible for upholding the highest quality standards for the food and beverage (Food and Beverage) operations inside of our restaurants, bars, banquets facilities, in-hotel cafes, and to fulfill room service requests. You will work with your Team Members to deliver a high quality service experience that exceeds customer expectations through the following tasks:Receive orders and serve customer requests completely in a timely manner, including but not limited to serving as a barista or cocktail attendant/bartender, if requiredUnderstand menu content, any menu changes, and promotional activitiesKeep your service area clean, tidy, and well-preparedEfficiently manage the proper settlement of all customer accountsAnswer Guest queries in a polite and helpful mannerWhat are we looking forFood and Beverage Attendants serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:Friendly, positive, energetic dispositionCommitted to delivering exceptional guest serviceMotivated to learn new skills and techniquesSmart and tidy, in appearancePositive and willing to participate on a team and work with a winning attitudeExcellent communication skills in the local languageFlexible, reliable, and responsive to a range of work situationsPrepared to manage a variety of customer types, inquiries, and complaintsKnowledge of alcoholic beverages and mixing of drinksPrevious food hygiene experienceElectronic ordering systems experienceCash handling experience
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