Senior Sales Associate Hermanus

These jobs were popular with other job seekers Schlemmer & Associates Recruitment Specialists Schlemmer & Associates Recruitment Specialists The Senior Sales Associate and Tasting Counter will be responsible for providing a superior customer experience through wine sales, tastings, and exceptional customer service. This role will support the Sales Manager in meeting sales targets and providing leadership and guidance to junior sales associates.Key Responsibilities:Meet and exceed sales targets by building and maintaining strong customer relationshipsProvide expert recommendations on wines based on customer preferences and needsUpsell and cross-sell products to increase revenue and customer satisfactionTastingsConduct wine tastings for customers and provide expert knowledge on wine regions, varietals, and production processesDeliver engaging and informative presentations on wine-related topics to groups of varying sizesCreate a welcoming and educational atmosphere that promotes customer engagement and salesCustomer ServiceProvide exceptional customer service by addressing customer needs and concerns promptly and professionallyRespond to customer queries and requests via phone, email, or in-personDevelop and maintain a strong understanding of customer preferences to provide tailored recommendations and improve customer satisfactionLeadershipProvide guidance and support to junior sales associates, including training on wine knowledge, sales techniques, and customer service skillsMotivate and inspire the team to meet and exceed sales targetsCollaborate with the Sales Manager to develop sales strategies, identify opportunities for growth, and implement initiatives to improve sales performanceQualifications and Experience:Bachelor's degree in Hospitality, Sales, or related field5+ years of experience in wine sales and tastings, with a proven track record of meeting and exceeding sales targetsIn-depth knowledge of different wine regions, varietals, and production processesExceptional customer service skills, with a strong ability to build and maintain customer relationshipsStrong leadership and mentoring skills, with a track record of motivating and inspiring teams to achieve sales targetsExcellent communication and presentation skills, with the ability to engage and educate customers on wine-related topicsStrong business acumen and problem-solving skills, with the ability to analyse sales data and identify opportunities for growthWorking Conditions:This role requires standing for extended periods of time, as well as the ability to lift and move heavy wine bottles and cases.The position may require working on weekends, holidays, and during peak seasons.Additionally:It is a specific term and condition of your employment that you may be required to perform other reasonable requests and duties in the course and scope of your employment with the Company. Your job title does not define or restrict your duties and you may be required to undertake other work within your abilities at the request of the Company. In particular noting your experience in and ability to assist with the organisation, planning and execution of all festivals and events. HR Services, Recruitment & Selection These jobs were popular with other job seekers Schlemmer & Associates Recruitment Specialists

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