IT support employee (m/f/d)

Responsibility for a social healthcare system: We are looking to support our IT administration at the head office in Lahr with effect from August 1, 2024 or at the earliest possible date for a

IT support employee (m/f/d)

full-time (38.5 hours/week).

Your task with us:

• Customer-oriented helpdesk and hotline support via our JIRA IT service desk portal
• First-level support for Windows clients (Win 10/11) and peripherals (desktop PCs, notebooks, printers, multifunctional devices)
• Support for printer management under MS Windows print server
• Refueling, configuring and personalizing the clients using OS Deployment
• Installing software with the help of our software distribution system (Deskcenter)
• Provision of hardware (PC, notebook, printer, monitors, etc.)
• Support for our mobile device management for smartphones and tablets
• UPS management: central administration and monitoring of the UPSs in the head office and branch offices

What you bring with you:

• Completed training in the IT sector or comparable qualification
• Professional experience in first-level support
• Basic knowledge of Windows server operating system
• Knowledge of Windows Server user and printer administration (AD)
• Good knowledge of Windows client operating systems (Win 10/11)
• Independent, solution-oriented way of working, as well as team spirit and communication skills
• skills round off your profile
• Knowledge of Lotus Notes is an advantage

You can look forward to:

• Interesting, meaningful and forward-looking tasks
• Independent work in a modern working environment
• Regulated working hours - without night shifts and on-call duty
• Home office options after the probationary period
• Remuneration in line with the role, based on an attractive collective agreement
• Additional pension scheme
• Wide range of training opportunities
• Workplace health promotion and work-life balance

Indispensable, independent - focusing on people: Over 1,500 highly qualified specialists at a total of 18 locations in Baden-Württemberg support and advise the health and long-term care insurance companies on medical and care issues. For good and reliable healthcare, for the benefit of all citizens. Severely disabled people are given special consideration if they are equally qualified. Have we piqued your interest? Then send us your application! Please send your application by no later than April 29, 2024 at the latest: Medical Service Baden-Württemberg Reference number 4-2713 P.O. Box 23 40 77913 Lahr/Black Forest