Senior FIT Travel Consultant
Full time
at Black Pen Recruitment
in
Online
Posted on April 17, 2024
Job details
Job Title : Senior FIT Travel Consultant (DMC) Start Date : Flexible Location : Cape Town Job Type : Full Time Onsite or Hybrid Salary : Market Related Requirements
- Diploma or degree in Tourism Hotel Management or Events Management
- At least 5 years working experience within the travel industry or similar environment.
- Extensive Travel and Tourism Knowledge of Southern African Destinations: South Africa Botswana Zambia Zimbabwe Mozambique
- Working knowledge of the Leisure Travel Industry
- Advanced knowledge of Word Excel powerpoint and proven track record in use thereof
- Knowledge of the Travel writing programmes: WETU and Travelogic an advantage
- Experience in the planning and execution of FIT Travel Programmes
- Design and preparation of travel itineraries in Southern Africa for FIT Clients based on the very best services that fit the clients brief budget needs and capabilities.
- Design and cost of Leisure Travel programmes within the companys Destination portfolio.
- Ensure that the entire process which includes client brief itinerary design booking implementation accounting and execution of each itinerary are in accordance with the companys policies and procedures.
- Correspond via email and telephonically with clients regards the programmes offered and deal with any questions information required obstacles and special requirements timeously.
- Encourage clients to send their enquiries to enable the opportunity to quote a suitable programme thus increasing tourism into Southern Africa.
- On confirmation makes all bookings plan and execution of travel programmes.
- Invoicing of client travel programme.
- Contract suppliers and liaise with them during the planning stages and execution of the itinerary.
- Manage workload efficiently and prioritise Key Clients and urgent requests.
- Manage proposal response time and assist where necessary.
- Prepare Daily todo lists and send them to Team Leader and Director (CVDM) with relevant comments by end of day.
- Implement and Maintain Smart quoting.
- Attend daily standup meetings.
- Practise clear concise and effective communication with clients Management and team.
- Find a solution and take immediate action on any issues client complaints staff requirements keeping the
- Team leader informed in a structured and timeous manner.
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