Oracle Business Intelligence Consultant

JOB SCOPE Role : Oracle Business Intelligence Consultant As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues. As a Sr. Support Engineer, you will be the technical interface to customers, Original Equipment Manufacturers (OEMs) and Value-Added Resellers (VARs) for resolution of problems related to the installation, recommended maintenance and use of Oracle products. Have an understanding of all Oracle products in their competencies and in-depth knowledge of several products and/or platforms. Also, you should be highly experienced in multiple platforms and be able to complete assigned duties with minimal direction from management. In this position, you will routinely act independently while researching and developing solutions to customer issues. Job duties are varied and complex utilizing independent judgment. May have project lead role. 4 years experience with Core products or five years experience with Applications products and have a technical degree i.e., BS Computer Science/Management Information Systems/Science/ Engineering/Math/Physics/Chemistry with a 3.0 GPA OR (for Applications) proven professional/ technical experience, i.e., demonstrating an understanding of Applications at a functional and technical level (preferably Oracle) Responsibilities

• Working with remote and geographically distributed customers to enable building the analytics solutions
• Be very technically hands-on and own/drive key end to end product/services
• Ensure customer success including delivering enhancements/bug fixes as needed
• Design & Development of ETLs using Informatica, Oracle Data Integrator either within the OBIA or standalone
• Design & Development of RPD/Reports/Dashboards using OBIEE
• Monitor the ODI or Informatica ETL Jobs and address any failures in a quick manner to ensure the Analytics data is current
• Monitor the OBIEE Agents and Report jobs and address any failures
• Develop and execute complex SQL queries to analyze data issues end to end
• Perform data validations from the OBIEE Reports to the respective Source systems and consolidate the data
• Work closely with internal and external partners to gather requirements and design complex business application extensions and data integration solutions